Frontline Education App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Job notifications are awful. I don’t get alerts for jobs. If I do it is only after a job has been sitting unfilled for 20 minutes. Another substitute I work with and I were working together and she was getting alerts all day. We compared her app (different than frontline) to this one and I got alerts 15-20 minutes after her app alerted her. I realized frontline only sent me alerts for jobs that had been sitting unfilled that no one wanted/picked up. While she got the alerts when they posted. That explains why I have days that I can’t find sub work and I lose money, it’s because I thought alerts were being sent to me as soon as a teacher requested a sub only to find out the subs with other apps were getting alerts way before me so I don’t stand a chance using Frontline. I even delete delete and redownload the app several times a week to see if that helps it but it only works for like a day and after that I’m back to late or no notifications. You aren’t supposed to delete and redownload an app every 2-3 days for it to function like it’s supposed to, that’s a waste of time and ridiculous.

Great app; One caveat. As a substitute, this app works great for accepting work. One caveat: if you click to accept a job, there should be button to click if you realize it was for the wrong day (the accepter misread it …) and need to wuickly cancel. Theirs button, when clicked, would place the job back in the que for someone else. Relying on the school to ljsten to messages while they have other things going on, admin stretched, and other duties, this will take out the need to hear that the job is cancelled. Would help all involved. Thanks

Not the best user-friendly app. The app is easy to sign into and navigate. Everything is pretty straightforward as far as where to find things. The issue I am having is when a new district is added to my account. I could view the newly added district on the app ONLY after having to uninstall and reinstall the app. Then, the jobs I was assigned to for that district would not show up. I tried the refresh icon in the upper right hand corner on “my jobs” page, nothing. I knew they were there because if I signed in on my browser to the full site, I could see them. Once again I had to uninstall and reinstall the app to get it to show. I am hoping going forward this get resolved so I don’t miss out on any jobs or miss accepted jobs on my calendar.

Issues with Jobs List refreshing. There is a bug within the Jobs list that causes jobs that you reject to pop back up in your jobs list over and over again. Even if you refresh and reject them multiple times they reappear. As well, it can take a few minutes for jobs you accept to arrive in your calendar and they also will reappear in available jobs even though you’ve accepted them. This is pretty annoying. Otherwise, I love that I can access frontline from my phone easier. The only thing that’s missing is the ability to cancel jobs whenever I need to due to illness or whatnot. I wish that were an available option.

I dare you to try contacting them.. After multiple attempts through the app and their website feedback form, nothing was getting through. As I was at peak frustration, the app popped up its “rate this app” message. Don’t mind if I do! So right away, I got a feedback response with an email to use for sending details. I wrote a very detailed message with screw grabs and all, and sent it. ...and the message bounced. So I tried AGAIN to tell them about it via feedback through the app, and THAT failed to go through. Got the “Oops!” screen. So I guess the only way to reach Frontline is through this feedback forum. So here we go again. How about you guys offer up a phone number or a real working email address so people can specify issues privately and without complaining in detail here in public? This can’t look good for you. So if you don’t include a working phone number in your next “we’re sorry you’re disappointed” email to me, I’ll just dump my specific list of issues into another review here. Maybe you’ll see it then.

Not a bad idea but needs a lot help. The idea of this app is great, but the execution of it is terrible. It is a great app to get the updates sent to you rather than a phone call. Yet, when I accept a job and want to see what I have for the week or beyond it doesn’t show for me. Plus, when I look to see what jobs I have accepted I get an error. Then, there is the calendar that doesn’t show what I have coming up, but only jobs that I have done, how does that make sense? This app is good in theory, but I will be sticking to using the safari app to get to the website. Let me know when these things have been fixed.

Easy to use, continuously bugging though. This app is very simple and helpful. I love the notifications so I can see and accept a job right away, when I’m not even on my computer/phone. However, it seems to crash and bug a lot. I’ve had to delete and reinstall the app at least 4 times in less than a year. And sometime, I don’t even know the app isn’t working until I don’t get notifications. It either freaks out and doesn’t load, or keeps saying there’s an issue. The fix 80% of the time is by deleting and reinstalling. Restarting my phone didn’t fix it. Only once or twice was it an issue that resolved within a few hours. Easy and helpful app, just lots of the same issues repeatedly happening…

Logs out all the time. This app has been great when my login remains. But it logs out far too often and won’t accept a fingerprint security login like the web site does. By the time I get logged back in, the job has been picked up by someone else. For this reason I had to return to a paid subscription app from another company. If only this app would stay logged in or make it easy for its stored password to work in seconds, like other apps do, I’d drop the paid app.

Recent Update is messing with peoples paychecks!!!. Whatever you did with your most recent update y’all have SCREWED up somewhere because the current jobs are “failing to load” along with “available jobs”. That is NOT OK and it needs to be fixed because this is an app that some people depend on to find available jobs and make money DAILY because this is how your company works. The Frontline website is not compatible on phones and so now your phone app is messing up and messing with peoples paychecks. This needs to be fixed and fast because I never had any issues with this app until this update whenever y’all totally went down and messed with stuff online and in app.

My main two problems. 1. I wish I could stay signed in. Sometimes you need to check something else on your phone before you accept a job. It’s annoying to have to re-sign in every time. 2. There needs to be a way to put down for a sick day on the app. I always have to go to the website for that and that’s not always an option. It’s really hard to do it on my phone. If you could put down for a sick day or to takeoff a day or block a day when you can’t work, that would be great.

Needs more options. Once a job is rejected, the user has no opportunity to accept it in the event one’s plans change. It would be great to have an option where all of one’s rejected jobs are accessible in a folder to review a second time. Districts and teachers should be encouraged to be more descriptive in their job postings. Not all acronyms are the same across districts. Adding more information about the job in the narrative would be helpful.

What’s going on?. The last update is not giving notifications in a timely manner. Last year, no problems getting jobs. They were on time & I changed my preferences many times without a problem. But, by the time I get them this year, they are long gone - esp for full time jobs! THEN I changed my preferences last week, saved them & suddenly, all Labor Day weekend…not a notification at all! So, I checked online yesterday, & my mouth dropped open in shock. My entire district had been completely wiped out! Not 1 checkmark was on it. And I check & double check ANYTIME I change something. I was flabbergasted. However, not one Support check mark had been checked off! So, just this afternoon, I was at a job, and my husband told me the app had stopped working but my paid app was still picking up jobs. Sure enough, I tried it, and it isn’t working! You sign-in and it either just stays on the purple screen, or if you’re lucky to get to the sign-in screen, it just runs and runs & does not ever sign-in! This is getting old. I’m on my 2nd year, and it’s not working.

Love it but hate it at the same time. Love the app. Shows open positions clearly with everything one click away. The hate part is that I cannot choose my non-work days from the app. I have to go to the website and click it. Well, some days I find out I cannot work that day, in the morning, and the last thing I have time for is getting onto the website to do that. That puts me on the phone list and I receive about 3 auto phone calls asking to pick up open work. That is annoying because I clicked the NO phone calls option but it still calls me. Please add the option to mark Non-work days into the app!!! Thank you.

Useless. The entire point of having the app is so I DON’T have to use my computer or another browser like Safari to check my schedule and upcoming assignments, etc. Using the app is so much faster and efficient. It was GREAT! Until 2 weeks into using it, it stopped working. I can’t even login anymore, even though I can login fine on my computer and everywhere else. I have downloaded, deleted, and redownloaded the app multiple times. Seems like others have noticed this issue as well. This is a major bug that needs fixing. Giving 2 stars because when the app works, it’s great.

Logging out. Having many problems with staying logged in. I will log into the app and will get notifications and then they stop. I go to check and I have been logged out of the app. I have deleted the app and added it back and the same problem keeps occurring. There are also times when the page just stays purple. This wasn’t a problem until about a month or so ago. It is sad because I feel like I am missing out on jobs being posted because I am logged out and don’t even realize it.

Notifications stopped working. As im reading the reviews from other subs, im realizing that i’m not the only one who has trouble getting the notifications for new jobs. This problem started about 2-3 weeks ago. I’ve contacted the tech support and they’ve been very helpful and attentive but the problem has not been fixed. I have tried everything they suggested and that’s when i thought problem solved it’s doing it again….:( This is very frustrating because i end up login and checking for new jobs every 10’ and if im lucky enough, i pick them. Overall this app is good, but the notification issue needs to be fixed asap. Thank you.

Substitute Teacher. The first two weeks the app worked perfectly. As of today, I can’t sign in. It goes to a solid purple screen. If it goes to the sign in screen it just spins until a message comes up stating something went wrong. I have even deleted the app and reinstalled and nothing happens. The same purple screen. Why is going on?

Used to be great…. A few weeks ago my review would have said this app was life changing for me. I could get jobs anywhere - no more having to keep my computer open all day checking the website, and no more missing jobs because I would get a push notification from the app when they were posted. However, the app has stopped working. I get an error message every time I open it. I’ve signed in again, and I’ve deleted and downloaded again. I’m back to missing jobs and needing to keep checking the website as often as possible. So many missed jobs now. Such a disappointment. Please fix the app.

Great, but a couple things would make it greater!. I am a substitute and really like the way this app works. I feel it is very easy to use which is super nice. Lately it’s been struggling when I go to log in. It just get stuck on the loading page before I’m even able to log in. I then go through a process of deleting and re-downloading the app then it works fine again. If you could fix this issue it would be great. One more thing that would really help this app is if you added the WebTime to the app. It would be nice if I could just add my hours right after the day is over through the app. Other than those two things I love it.

Too Many Notifications and Not Enough Info. This app sends me several notifications an hour, sometimes within less than 10 minutes of each other, only saying “New Jobs Available.” I GET IT. The worst is getting several notifications in the middle of the night! I can’t just turn off notifications because that defeats the purpose of having the app in the first place. Another thing is that yeah I can sign up for jobs (slightly) more easily than having to get out my laptop, but the app doesn’t include any of the job details so I end up having to get out my laptop anyway so again, defeats the purpose of having the app. Unless any of that gets fixed, I literally see no point of having this app. Easier and less annoying to just use the desktop version.

Be careful!. I do like the way this app works on most things. There is one big However…There is no double check when you accept jobs. So if you accidentally fat finger across the accept button there is no going back. And you cannot abandon a job once it is accepted from this app. The only way is to call the school. I find this a huge problem because if you reject a job they always double check with an “are you sure” button. There is no “are you sure” button for acceptance. I do use the app as my primary way to accept jobs- I have just learned to be very careful.

I can’t get it to open anymore. I really liked this app until it wouldn’t accept my facial recognition ever suddenly. I XEd it out. I thought I could restart it and get it up and running again sort of like hitting reset. This does not work so now I must go back to the old ways of signing into the website. I have tried repeatedly over time. My facial recognition works fine on everything else. I seem to not know how to completely eliminate it so a can get it again new, if that is the solution. Is it a matter updates not working. I thought I was pushing the button to get to app support but this what I got so maybe a low rating will get you attention and I can get some help. Thanks if you help me.

So Far, So Good, But It Needs Some Tweaks.... I use Frontline for my iPad to accept jobs that are needed. I wish that there was a landscape feature alongside a full-fledged view of the calendar like on the browser. As it serves my needs for accepting jobs, I wish that it was a little more acceptable besides being stuck to using just portrait. One final thing, there was a major bug with typing this review on my iPad via the SlimFolio; the text ended up becoming invisible as I was writing this review, so I had to use the Title space to preview what I was typing for this review. I’d give it 3.5/5; however it just serves my needs just fine.

App suddenly quit. I have been a sub for almost 7 years and this app has never given me problems. About 5 days ago it suddenly started flashing on and off and said something was wrong. It still won’t let me get in… I deleted the app but I still get notifications and when I click on the notifications I get the same flashing and messages. I tried reinstalling and it still flashes on and off. The IT department contacted me to try and work out what was wrong. They were very courteous. The app is working again.

Not too reliable. This app works sporadically when it wants to. Sometimes I’ll get notifications & sometimes I won’t. I don’t want to have to be checking the system all the time to see if any jobs are available. Currently I’m waiting on 2 or 3 to fill my schedule this month so I can stop having to worry about that or forget which days I need to fill. Sometimes this app also will not start up for me or it will randomly log me out. I got Sub Sidekick & appreciate the help it’s given me recently to notify me of a job quickly because you have to be fast to get one every time. This is becoming very challenging & I’m feeling more need to become a permanent teacher already.

Signs you out every single time you leave app. This app would be great, but every time you leave the app (even if you just switch to another app for a few seconds), it signs you out and you have to log back in. You can use FaceID or TouchID, but even with these, I am missing jobs because it takes too long to sign in. If I click the notification for a new available job the SECOND it shows up on my phone, sometimes it’s already gone by the time I can get into the app. I realize it isn’t the app’s fault that competition for jobs is high in my district, but it IS their fault that I am logged out every time I leave the app. Even if it didn’t cost me jobs, it’s just annoying.

Love but some issues. As a substitute teacher I love this app. For those who get logged out frequently, it usually only does after you log into the website itself from a browser. I would love the option to cancel a job from the app, hopefully they add that feature soon. I am having issues with not receiving notifications after updating to the newest iPhone operating system and using the Face ID feature.

A few adjustments needed. The app is great except it should show that hours for the job on the front page. Currently, it just says the start time. If I am looking for a half day job, I have to click on every job to find out if it goes all day or not. That is why I often use the website rather than the app. On the website, I can see all relevant information without having to click on every single job to find out the details. Also, teachers should be encouraged to leave notes about the job. I see many SDC jobs go uncovered. In many cases this may be attributed to the the fact that a sub may feel unqualified to LEAD this class (not knowing the students and their needs). However, we may be perfectly comfortable being an extra set of eyes and hands. Drama, music, dance, ROTC jobs would also be more desirable if the teachers explained that no knowledge in these fields are necessary. Finally, I wish I could filter results to one day etc. This may be an option and I just don’t know about it but it would be nice to have more filter options.

Needs a few changes/updates. The app is much better than the old Jobulator and its also free! A few changes/updates would make it much more robust: Custom sound notification: allow the user to customize the notification sound to use system sounds. I have different apps using different notification sounds so I know what has come in. Badges not working: Doesn’t seem to be working for me. I get a notification, but the app doesn’t have the red dot on the app icon. Calendar not showing non-work days: This function would make the calendar more useful for planning/scheduling needs. Otherwise, a solid app and much improved from the old Jobulator app!

Notifications Worse After Update. Frontline had been working nearly flawlessly for me (despite logging me out when I attempted to open the app when service was low, which has mostly just been annoying), but since the latest update— which claims to have “notifications enhancements”— I have not received a single notification from the app. I have checked multiple times and am certain all the notification settings on my phone are enabled, and I’m not having issues with any other apps. After multiple days without any alerts, I finally caught a job posting by opening the app at just the right time; I restarted my phone hoping that would solve the issue, keeping Frontline open on desktop window in hopes of catching jobs come in, and still I am not receiving phone notifications when jobs are being posted. I am sure I have missed many jobs as a result of this, and I am eager for the issue to be resolved.

Getting jobs is so easy. The Frontline app has really made getting sun jobs so much easier. When we had to go online and check in the website to find work, there were a lot of missed opportunities. Now you click a couple of times and jobs automatically pop into your calendar. The accuracy in that is so helpful.

Frontline is difficult to sign into an navigate.. Trying to sing into Frontline presents a few problems. To sign in as Frontline or using the SSO (?) and do I use my full user address or just the name portion? It also seems that I have to insert my credentials numerous times taking a lot of time and more room for error. I find the sign-in process very cumbersome. This is my first week on the system and hopefully things will improve.

Good App. I like this app. It makes accepting substitute teaching jobs on the go easier. However, it would be nice if when a notification about a new substitute assignment is received, the new assignment was highlighted after opening the app. Clearly the developer either didn’t see this review when I originally posted or doesn’t care, so I’ll say it again. When new substitute assignment notifications pop up, the user needs to be taken to the new assignments as soon as the app is opened or the new assignments need to be highlighted when the app is opened.

Way better than calls but could be better. It’s really convenient to get notifications instead of calls. I just wish it had a couple more features. Primarily, I just want it to connect with my Google calendar to create subbing events automatically. It would be perfect if the notifications had a little more detail about who or what the new job available is. Finally, it would be nice if the app would let me know when someone has assigned me to a job. It’s a good app, I just wish it could do a little more.

Subs should be able to cancel a job themselves. If a job is inadvertently accepted, a sub should be allowed to cancel ESPECIALLY within the first few minutes of accidentally tapping on one, as there is often no one to call to cancel on weekends or late at night. This prevents other subs from taking the job. There is a box that says “cancel” but it isnt set up to work for us. (The system is sensitive and a job can be inadvertently accepted simply while scrolling through the absences or accidentally taking a job without realizing it is an multi- day absence she can’t fulfill, for example)

Something went wrong. I had this app from the first day of sub training and have really loved it, up until about 3 weeks ago when all of a sudden I stopped getting notifications for sub jobs. I have tried turning notifications off then back on, having it go on as a banner, then persistent etc. having it show up on Lock Screen…. It doesn’t matter what I do, I no longer get notifications. I can open the app and find a job available so I know that it’s not because people are just getting to them first. I’m stumped. It’s super frustrating because I would love to be subbing everyday.

Was great but latest update has issues. This app was working great and then I recently downloaded the latest update. This latest update struggles every time I try to reload the page to see if there is a new job available. It says either unable to see new jobs or unable to tell me what jobs I have scheduled. It also started wanting me to use touch ID to login even when I never logged out. It just gets stuck trying to load new information and I’m going to miss a substitute job waiting for the thing to update.

A little laggy; signs me out regularly. I think this app has excellent potential! The notification system is fantastic, especially if you’re trying to fill your schedule. I hope future updates will bring: - Leave users signed in. If I see an available job, I’d like to be able to switch to my calendar app to check my availability and then return to Frontline without needing to start over. - There’s a lag when rejecting jobs. Sometimes I’ve rejected a job and it remains on the list for another minute or two. I reject jobs I can’t take to help new opportunities show up more easily; the lag makes me nervous I’ll try to clear it again by clicking reject and realize it suddenly updated and I rejected something I wanted.

Continual Issues - No solution. I am supposed to use this app to punch in/out everyday. The app goes down, lags, doesn’t load, or gives you an error message every time I need to record a punch. So if the app goes down when everyone needs to clock in/out then it’s not a very useful app. My district added more servers thinking it was a connection issue. No improvement. The issue is with the app. I would not recommend using this app. I am never able to punch in/out and that messes with my pay. I am not the only employee with this problem. It is happening to everyone using the app. Do not recommend AT ALL!

Frontline app. Overall the purpose of the app is great! As a sub I love just signing up for assignments on my phone. However it is super glitchy and will kick you off of it, make you sign in every few minutes or simply not load. This is really frustrating when you are scrolling through to get a job and then lose your place or you get off the app to check the distance of a school and then have to sign in to get back on it. Would love to give the app a 5 stars because it serves its purpose, just needs some bugs worked out.

Stopped getting notifications. The app was working great and then I just stopped receiving notifications. I checked with the staffing company and they said everything was set up correctly on their end. All notifications are turned on on my end. I’ve deleted the app and reinstalled multiple times and nothing works. Update - Nov 3, 2022 When I emailed to find a fix I was told that you can’t help me because of the contract with the staffing company I work for currently. The staffing company told me there is no problem on their end and there is nothing they can do. I used other people’s reviews and uninstalled, powered down, powered on and then reinstalled. Will let you know if I ever see a notification again.

Districts option. I’m a substitute teacher and this app is great way more convenient than getting thousands of calls a day using an about images old school system. Also, schools if you’re reading this and want to switch DO IT! ANYWAY, One thing I would change is to have all districts jobs you work for in one place rather than choosing a district one at a time and only getting job notifications from that specific district. For example, I work at three different districts but not all three will pop up for job listings unless I choose a certain district. This is frustrating because I work at several districts for a reason, for more job opportunities and this app limits this even tho I work in multiple districts. I can’t have access to all job sites at once which is annoying and inconvenient. Please fix this issue for the people who work multiple districts‼️‼️

I can’t sign in. Hi I’m a little confused. I just downloaded the app and it’s saying my login info is wrong even though I KNOW it’s right. Im a substitute and use frontline on my computer all the time and it never says my info is wrong, but this one is for some reason. I tried to use the chat feature for help but none of the 3 options were really related to my problem. I clicked on one anyway and it said “you can log in at this link” and gave me a link that would take me to the login on safari instead of the app. The app sending me to log in in safari instead does NOT at all count as a solution. Yeah, it works to log in from there, but that just tells me this is the apps fault and that I should give up on the app and delete it. I don’t even know why thats a feature at all because the whole entire point of downloading the app is so you don’t have to use the browser version on your phone (which consistently doesn’t respond when you click log out by the way, so there’s that too). This “solution” is basically like the app is advertising AGAINST itself. Like “yeah we can’t do it, you better just stick with the browser version.”

Great Potential but.... When I tap the alert when my phone is locked, it takes forever to accept the face id that unlocked my phone and load the available jobs. By the time it loads, the jobs are usually taken (competition is stiff in my district). If the app is open and I get job alert, it never loads the available jobs. I have literally let it sit and try to load for 5 minutes. Nothing. If I tap on a job that has already been claimed, it stays in the available jobs queue even after a refresh. I have close and relaunch the app to see what’s really available. I had it set with face id security but had to take it off because it severely slowed down the load time. This app has great potential, but it doesn’t work well on my phone.

App hasn’t loaded or sent notifications since last update. I hate to leave a negative review, but since the only other way to communicate with the app developers is through the app itself, this is my only option. I will edit once the issue is resolved. Since the last update I have not been able to load the app. I get a spinning icon and it never reaches the log in page. Additionally, I have not received any app notifications for jobs since this update. According to other reviews I am not the only one experiencing this issue. Please understand that this app is for our LIVELIHOODS. The app forcing us to lose jobs and therefore income is infuriating. Please fix as soon as possible.

Amazing!. I’ve been subbing since pre-pandemic. Since the app became available it has been so much easier to get desired jobs! I LOVE the app. Lately I’ve been having issues with receiving notifications that a job is available. Usually it’s fixed when I delete the app and redownload. But then a week or two later I’m doing the same routine 😕 The app is still far superior to logging into the website I just wish it would get back to notifying me of coveted jobs!

Sub. I love everything about this app with one exception. It doesn’t allow for badge notifications for iOS devices. Unless I check my Lock Screen for past notifications or happen to be on my phone when a new job posting comes through, I miss it altogether. Is there a fix in the works for this? I love everything else about the app, especially the ability to add an accepted job to my calendar at any point as well as the ability to see upcoming accepted jobs at a quick glance.

I usually love this app but…. I’ve had this app for a WHILE and I have had almost zero problems with it but recently (since the new year pretty much) it will NOT log in or send me notifications about jobs. I am a little frustrated with this because sometimes that notification helps me get the job but if I’m not notified, someone else might grab it. I just hope this can be resolved and I wasn’t sure where else to express my issues so that they might get fixed. I really have enjoyed this app.

Excellent for more job opportunities. I have been getting so many more jobs because of this app. It’s fast and gives me an edge as a sub where work may be scarce because of the Covid situation now that everyone is virtual. Suggestion: the add to calendar feature is so helpful. However the location link does not allow me to access my maps for directions. The school district is absolutely huge and I often need maps to guide me. So the link with the location could really be useful when added directly to my calendar. I can’t even copy and paste the location in. Anyway to update that?

Desktop site works better for me. I have never been successful in operating this app. I attempted to enter my absence today and I wanted to modify the hours for my sub. Every time I entered the end time I wanted it to be, it would give some ridiculous start time and there was no place to correct it. My point is that I have limited hours to spend on sick time, so it would be helpful if this system wasn’t trying to rob time away from me. Inevitably, I entered my absence on my desktop without hassle and was able to modify my time correctly. I think this app still needs work.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Not working in Canada?. I can’t seem to get this to work in Canada? Anyone else? It tells me my login is wrong when it is not

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Too slow, Joe!. Nice features in theory. I get sound notifications when new jobs become available but by the time the app verifies my fingerprint (another nice login feature in theory), even when I respond immediately, the job is always already taken, 100% of the time. If the app is meant to replace my constantly refreshing the website in search of jobs, it fails. The only way I can find jobs is if I am already looking when a teacher posts one.

Does not notify me. I have taken my phone into Verizon because I do not receive notifications. Sometimes they will pop up but most times they don’t. It is not my phone because I have all notifications on, my volume is turned up, and it isn’t on do not disturb. All my other apps ping right away. I e uninstalled and reinstalled several times. Frustrating. I contacted Frontline and they stated because I work through Kelly Education they will not help me. Really? It is your app!

Does Not Stay Logged In. Frontline App (up to date) consistently - every time I open the app - logs my issued school email out. Because of being logged out, I consistently miss acceptance for new substitute jobs. OR there is an error screen that is displayed because of my account being logged out. I have deleted and redownloaded this app at least 3 times and it has not improved with any of the latest updates. When the app does work, notifications for new positions are taken by other applications, so what is the point of Frontline existing?

Convenient with some flaws. Notifications are great, but like other reviewers I find it very annoying to have to sign back in constantly. I stay signed in option would be lovely. Also, a feature where you can add non work days from the app and cancel a job. I had to log into the website to do those things.

Notifications. I really do love this app. But ever since I updated the app I now never receive notifications through my phone on substitute job postings. I wish this would get fixed because it is kind of a hassle to always open the app and refresh the list. Also my notification settings are on for the app.

Crashing mess! Open jobs don’t always appear on the app!. This app crashes constantly, and trying to notify someone about it is impossible. Also, I know for a fact that not all open jobs are showing up on Frontline. I am retired, and I sub to supplement my pension. I select a job and show up. When I get there, there are several openings that were not on the app when I selected. Teachers are telling me that they put in for a sub days in advance. Since the jobs are not showing up on the app, teachers are having to cover the openings during their prep. Please fix the issues.

Logs out all the time. This app has been great when my login remains. But it logs out far too often and won’t accept a fingerprint security login like the web site does. By the time I get logged back in, the job has been picked up by someone else. For this reason I had to return to a paid subscription app from another company. If only this app would stay logged in or make it easy for its stored password to work in seconds, like other apps do, I’d drop the paid app.

Your app is frustrating.. Your app doesn’t always launch and now you show that there’s an update but when I click that button it just takes me to the App Store and it just has the “Open” button. Nothing is updated! I really like using apps, however, this is not a very well produced one.

Substitute Teacher. The first two weeks the app worked perfectly. As of today, I can’t sign in. It goes to a solid purple screen. If it goes to the sign in screen it just spins until a message comes up stating something went wrong. I have even deleted the app and reinstalled and nothing happens. The same purple screen. Why is going on?

Stop signing me out. This app is useless since it signs me out when I close it. How am I to receive notifications when I am signed out? When I do sign in and see a job it stays on the app even if no longer available. (I check that on my desktop since this app isn’t as reliable as my desktop). It’s a good thing I am on a long term assignment so I don’t have to log in at this time. Some improvements need to be made if you would like a better rating.

Rough start to the 22-23 school year. I have loved this app, until the start of this school year. I’m not getting notifications, and my name was “greyed-out” for no apparent reason (when a teacher requested me, the secretary was unable to assign me to the job because of this). So what gives?? It worked like a charm last year, but this year has far to go…I have heard similar stories from other subs. Come on Frontline, you’re better than this!

Logging out. Having many problems with staying logged in. I will log into the app and will get notifications and then they stop. I go to check and I have been logged out of the app. I have deleted the app and added it back and the same problem keeps occurring. There are also times when the page just stays purple. This wasn’t a problem until about a month or so ago. It is sad because I feel like I am missing out on jobs being posted because I am logged out and don’t even realize it.

No notifications. I’ve had this app for 4 years now but for over a month now it stopped sending notifications when a new job was added. That is the point of the app, to be able to take new jobs. Now you just have to keep opening it up to see if any new jobs are there for you to take. I have missed so many because it doesn’t notify me. I have written many emails & just get told they are working on it. This has been going on since the beginning of February 2023 & it’s now March. Not worth having any more.

Use the browser version if possible. The app works great for managing shifts however the browser version has a lot more information displayed clearly and the schedules are presented in a much better format. Not to mention the bloated UI that looks like it was developed 10 years ago. It works as intended but if your specially developed app is worse than your browser version you have a problem.

Easy.. The Frontline app is incredibly user-friendly, which makes selecting assignments exceptionally convenient and straightforward. I'm delighted to have the ability to access and choose assignments directly from my phone, and I find it extremely valuable. I would definitely rate it five stars !!!!!

Notifications should be fixed on iOS. - notifications take more than 5 minutes after the job was posted to show on my iPhone, sometimes take longer. By the time I get the notification, when I open the app, the job is already gone. - add more information to the push notifications, now it only says “new jobs available” Please include more info, include the teachers name in the push notification that requested the substitute.

Rarely Works Right. This app has many things wrong with it - frustrating. The app is set up for Touch ID but it rarely works. I have to type my log in almost everyday. Can’t view in landscape view. Only view is portrait. I’m getting used to viewing it sideways. Doesn’t refresh. Says try again later. One time I was assigned a job which I didn’t sign up for. Luckily I caught the problem before the assignment date. Also most of the time the app spins when trying to refresh. It’s better that you use the website instead of this app.

Use to work - no longer sends alerts. This app is free so I hate to look a gift horse in the mouth BUT I depend on getting alerts to pick up jobs and if I don’t get alerts then this app is a bust for me. It worked fine for months but now it’s not. I have contacted support and all they tell me is to remove the app, turn off your phone then restart it and redownload (is that a word?) the app. Nope - still not getting alerts. Might have to go back to paying for Jobulator.

Ok app. Still needs some work. It’s easy to use, I receive notifications on jobs but when I go to accept a job the job screen fails to load. Worked flawlessly for the first week I had it. Not sure maybe the most recent update caused some problems.

App rarely works. It is a rare occasion when I can use this app. I’m a sub and I almost always have to go to the website. I cannot login on the app, it errors me or sends me on an endless loop of logging in. I don’t know if this is a bug or an issue specifically with iPhones, but the app is essentially useless as I can’t ever login. Some days I get lucky and it lets me login but then errors me before I can even do anything. The website typically works just fine, but it’s really unfortunate because the app is far more convenient.

Needs more options. Once a job is rejected, the user has no opportunity to accept it in the event one’s plans change. It would be great to have an option where all of one’s rejected jobs are accessible in a folder to review a second time. Districts and teachers should be encouraged to be more descriptive in their job postings. Not all acronyms are the same across districts. Adding more information about the job in the narrative would be helpful.

Disappointed with clear areas for improvement.. Can not modify which clock in job is first so often clock in for the wrong job then can’t clock in for the other as clock In times can’t be to close together. Can’t set reminders in the app to clock in, out, or to submit time sheets and neither is there even a suggestion for users to utilize other alarm apps. Can’t set auto clock in, out or submit time sheets. Terribly unintuitive. If this app was not required for my job then I would never want to use it.

Some Inconveniences. Glad to have free access to the app now, it makes picking up jobs much faster and easier. Two biggest complaints are that you have to re-authorize every single time you switch apps (very annoying when switching between Frontline and my calendar) and there’s no way to cancel a job in the app, so I have to go back over to the website on a browser anyway. Seems like pretty simple features that should be built-in.

App quits working every few days. This could be a good app if it would actually work. Most of the time the app will not let me in. The screen is just purple. I have to log in through safari. When it does work, I like how fast I can accept jobs and that I can send jobs to my calendar straight from the app. I have deleted the app and redownloaded and it didn’t fix the problem. I don't know what it wrong with it.

Desktop site works better for me. I have never been successful in operating this app. I attempted to enter my absence today and I wanted to modify the hours for my sub. Every time I entered the end time I wanted it to be, it would give some ridiculous start time and there was no place to correct it. My point is that I have limited hours to spend on sick time, so it would be helpful if this system wasn’t trying to rob time away from me. Inevitably, I entered my absence on my desktop without hassle and was able to modify my time correctly. I think this app still needs work.

Notifications. I use this as my lively hood. I like it when it works. I rarely get notifications and it randomly logs me out. Both mean I miss assignments=money. When I have been assigned for future assignment I will get a call, which I have to listen to a very long message before being able to confirm the assignment. It would be nice to be able to confirm the assignment in the app like you can on the website. It would save a lot of time.

Great App with occasional glitches. I use this app daily and it’s great. However there have been a couple of occasions over the years where the building showed me scheduled to work there but it wasn’t on my schedule. That’s pretty embarrassing when they call wondering where I am. It’s rare, but in my experience, it apparently can happen.

Mobile for substitutes?. I love frontline especially on desktop, but it seems like there isn’t a mobile version where substitutes can accept jobs, get notifications are new ones, etc. quite yet. I really hope that becomes available soon cause I was super disappointed when I looked online and it said “coming soon.”

Why?. I’m not sure why Frontline wants to check my credentials so often. Who is wanting to sign me up for Sub Job’s, anyway? It becomes inconvenient because if I am responding on the fly and it tells me my password is wrong I may miss out on a job. Also, is it possible on the app to see whether Sub plans are attached? And to access them on a phone?

THE WORST APP I HAVE EVER USED. It is not possible for there to be a more poorly designed app. It crashes 90% of the time I click on it, constantly logs me out, notifications are EXTREMELY delayed, and this is something that people have to depend on for their livelihood? Absolutely disgusting and a complete EMBARRASSMENT that this trash is the best they can come up with. A tank full of goldfish could have made a better app than this. Serves essentially no purpose at this point except as a constant reminder of how incompetent this app is.

Getting jobs is so easy. The Frontline app has really made getting sun jobs so much easier. When we had to go online and check in the website to find work, there were a lot of missed opportunities. Now you click a couple of times and jobs automatically pop into your calendar. The accuracy in that is so helpful.

Decent. I do appreciate the Face ID login. However, i think there are a couple of upgrades that would allow frontline to compete with other substitute apps. 1. Notifications should say the job that is opening instead of “There’s a New Job for You.” 2. You should be able to set your schedule in the app for days of the week you are not available. This will allow for way less postings to wade through on your main menu. It also would allow the app to not send notifications on days you cannot work. 3. You should be able to sort your jobs by the classroom type (elementary, middle, high) or by subject area (general, art, math, science, etc).

Notification problems. I’ve had this app for over a year now and all of a sudden I receive no notifications at all. If I don’t login and happen to see a job I don’t know if there are any new ones posted. I double checked my phone every possible. Notification setting is turned on volumes on I receive notifications from every other app, but this one. I have a current app there’s nothing to update, so apparently notifications don’t work anymore.

Notifications. This app needs to allow a different notification sound. I cannot hear it when a new job becomes available. It just pops up. If I don’t see it right away I miss jobs. I’ve been to my phone store and I have all the right features set I just can’t change the notification for this app. they say the design of the app does not allow me to change the sound.

Amazing resource. Though it tends to crash a bit more than I'd like; it is a fabulous resource as a substitute teacher. I love being able to access new postings without having to be home in front of my computer :) The developers are surprisingly responsive and really care about providing a good solid product so I have high hopes it will continue to improve.

Functional. Can’t do everything. I like the app, and I prefer it to phone calls. There are a couple of functions I can’t do in the app (schedule non-work days, count how many days I’ve worked within a pay period) that I can do on the website. But overall, a great app!

Slick scheduler. The Frontline Absance Management App has made my life better. No more early morning or late night phone calls to get jobs. It allows flexibility and quick notice. The app maintains needed details and documentation. I am very grateful for getting my off-time back. It is a slick scheduler I cannot do without.

Fire your current software engineers. It is insane how poorly this app works. You would think they’d have gotten their acts together over the last few months and fixed all of these annoying bugs that are messing with substitutes’ livelihoods. No notifications, forced log outs nearly every time you use the app, incompetent agents that cannot be bothered to read your previous correspondences so they ask you about something that was addressed in your previous email. Never have I ever written a review for an app, so that should really tell ya how I feel.

Update allows login…. Update: recent upgrade allows me to logon…UPDATE: thought I’d give these people a chance to fix this app and IT STILL DOESN’T WORK after 2weeks. Sadly this app is still useless on my phone. I give them an “F” on this app. I used this app spring 2021 and it worked great. Now it won’t even login, just says the problem has been reported. It hasn’t worked for over a month….”bug fixes” don’t seem to be fixing anything! Sad…

Signing in. Sometimes when you go to sign in once you put your information in it’s automatically signed you in and sometimes it would have you actually go to the time clock to sign In or out so at ti Ed your in and automatically signing yourself out at the exact times and if you do t catch it you can accidentally leave yourself signed back out for the day when your actually there

Not receiving notifications anymore. I was getting notifications all the time until this past week to week and a half. Everything on my phone is set properly. I’m now missing out on tons of jobs for my district. Specifically the grade levels I really want because I’m never getting notified. I have contacted customer support, but please fix this issue. I have uninstalled the app and I’m redone loading it in hopes that that fixes the problem. Beyond this major issue, the app had been great.

PROBLEMS. This app needs an update. It works when it wants to and logs you out when you don’t want it to. “Why haven’t I received any job notifications from frontline?” Oh, that’s because the app will log you out randomly and result in no job notifications. Until you restart the app and log back in. This issue has me unaware of jobs I am missing throughout the day until I log back in.

Problem…notifications stopped working. This was working great, I was getting notifications about new jobs. But then about 4 weeks ago all notifications stopped. I’ve trying logging out and back in. I’ve deleted the app and reinstalled it. I’ve checked all my settings. I’ve checked with my district coordinator and she can’t see anything wrong. I tried sending a message on the Frontline website and they replied with directions to sign in to the app. I’ve been signed in and using it for years, just the notifications all of a sudden stopped working.

Crashes frequently. Scheduled jobs always say “unable to load” calendar isn’t interactive- should be able to click on the day and see your scheduled job. open jobs have directions icon but it doesn’t work so I have to log on to google and map it to see if I want to accept based on location. Crashes frequently. Only perk is that I don’t have to continue to sign in like I do on the website. Will also send you alerts

Easy to navigate… attachments don’t open :-/. This app works well on almost all fronts. However, the attachments that the teacher leaves for me are only accessible via the desktop web version. That’s a bummer since sometimes we don’t have access to the school network but can access the internet via our phone. Please fix!

Convenient. Just downloaded the app and it seems to be fairly simple to navigate. I would love it if I could put my jobs on my calendar directly from this app. That would save me time and ensure that I don’t miss anything. Additionally, it would also be convenient if I could clock in and out from this app as well. Just my thought. Thanks for reading them.

I’ve had to reset my log in more times than I can remember!. This app often has me reset my log in information for some unknown reason(s). A day will go by and I would not be able to log in after just previously resetting my password. It’s frustrating, makes me think that my memory is fading. Other than that, the ease of use is great and I like the features. It’s very helpful for daily assignments.

App keeps loading after it logs out. This app is great, but I wish it wouldn’t log me out every single time. Also, I can’t get beyond the loading screen after it logs me through out. I could wait as long as ten minutes and it will stay loading. What I wind up having to do is delete the app, then re-download it in order to access my schedule. I really hope this is fixed, since I heavily rely on this for jobs. Otherwise great concept.

Not a fan. The app seemed to work fine for a while. But, not anymore! If I clock in or out at a particular time, that should be the time documented. I don’t understand why Frontline would show “actual” time, which is the actual time I clocked in or out and then also show a random time that I clocked in or out. For instance. I clocked in at 7:24 a.m. Frontline shows 7:24 a.m. as the actual time I clocked in, but then also shows I clocked in at 7:30 a.m. The 7:30 time is what you’re showing as accurate and it’s not. You’re causing me to lose 6 minutes!! Makes no sense to me!!!

Frontline app. The app seems fine yet it would be nice to have a clickable link on the date when I except a job so I can click the link which will ask me if I want to add this date, time, and school directly to my phone calendar or create an event . Without this, after I except a job it is listed on the frontline calendar but I have to manually add this to my phone calendar and at times it creates a conflict. Thank you