BT Pay App Reviews

Error. One of the worst app. New glitches are on every single week

Worst bank app I’ve used in my life. You would have to open and confirm app for every transaction and it mostly ends up in error page 👎👎👎👎👎

Can’t pass the verification steps!. The app doesn’t fill in automatically the code received in the message. And I did turn on “Auto Fill” in the settings at passwords. Please update the app.

Can’t fill in the code manually. What if I lived abroad and had that number on another phone, numbnuts? Otherwise it’s a pretty good app, if I could only use it… sigh…

O bancă “ adevărată “!. Personal de încredere,amabil și drăguț. Nu stau la coadă la bancomat.

Terrible. Out of nowhere when I was trying to approve a payment the app gave me an error saying “The app is blocked due to a possible problem. Please reinstall.” I reinstalled it 3 times already and apart from the fact that I’ve now lost all my data, after reinstalling it still gives me an error and doesn’t let me go through and set it up again. Horrible app complicating people’s lives!

Card virtual limitat. Functia de card virtual nu merge corect. Am blocat permanent un card virtual si nu ma mai lasa sa fac altu. E un numar limitat de carduri virtuale si nu asa ar trebui sa functioneze.

Cannot use internationally. I needed to use an international number to install this app in Romania. You cannot receive SMS messages on international numbers. I was not able to access the app. Unacceptable in 2023 for a software development team to tale such decisions.

Useless. Too many things you cannot do… Cannot activate without a phone number. I live in the US and I only have a temporary SIM for Romania. Cannot use the investment tab. The bank does not know when that will become available. Asked several branches. Cannot add the card to a second device - I have two phones - the app does not allow me to type in the validation code on the other phone. Finally, cannot add card to my Apple wallet, like I did with all my other 10+ cards. Complete fail.

Super. Toată stima 👌🍾în mai puțin de un minut am rezolvat transferul 👏👏🙏🍀

Cea ma stupida verificare a cartii de indentitate. Avand in vedere cartile de identitate romanesti nu au nimic le spate, tot iti cere sa fotografiez spatele de cateva ori, normal…si iti tot da eroare…duh. Nu este nimic pe spate. Pasul asta ar trebui inlaturat. Cei cu voi, ma? Chiar nici un fel de logica.

O aplicatie EXTREM DE IDIOATA. Zici ca e facuta sa isi bata joc de clienti, nu sa ii ajute

nu prea merge. ba nu se deschide, ba nu ma lasa sa imi pun cardul, numai probleme si erori

Best bank in Romania. Super fast and super easy!

Logout option. Why BT PAY for Ios does not have a logout option. The only way to exit is to force cancel the app.

The app crashes on iOS 14.6.. It doesn’t pass after logo screen.

Error only. Every time trying to add a BT card spend time for input all data and the same answer to retry later, Oops!

Errors. Am intampinat eroari la plata cu cardul si la transfer bancar folosind cardul adeseori. Desi am sunat la customer service si mi s-a spus ca au fost erori de System cand au fost transferuri multiple s-au retransmis sumele eronate dar nu si comisioanele!

E jale mare cu aplicatia. 3 zile nu pot sa adaug un card in aplicatie lucru care la orcare alta banca l-as fi facut in 3 minute) o sa inchid contul si o sa merg la alta banca, nu recomand numanii serviciile acestei banci

So So. Nu ma lasa sa instalez aplicatia decat daca imi citesc fata si timbrul vocal... (mai 2023 )a trebuit sa merg la banca fizic :( Eu sunt la a 3-a inoire de contract de munca ( cu aceeasi firma ) pe 8 luni si nu pot accesa nici un produs de credit inca :( Doua aplicatii ( BT pay si neo BT) pentru acelasi cont :( ma obliga sa imi pun parola la telefon ca sa pot folosi aplicatia ( asta mi a luat o vreme sa inteleg de ce nu puteam instala app )

Unable to activate it. SMSul primit pentru activare nu poate fi introdus manual

se poate si mai bine. Am incercat sa fac plata prin BT Pay la oara 5 pm si nu s-a putut pt ca era cardul expirat din 10/23. Am sunat repetat pina la mirzul noptii. Conexiunea s-a intrerupt de nenumărate ori cu cite aproximativ 15 minute de așteptări fiecare. Am selectat si cardul virtual, dar cu zero balanța si fără card activ sa pun bani in cardul virtual, am pierdut alt timp de geaba. Am încercat si prin BT24 cu token, dar nu a fost acceptat nici IDul, nici parola, nici sa schimb parola, nici combinația cu numărul generat de token. La 12:15 Multumesc lui Larisa, care stia ca de fapt atunci când cardul expira, noul card are acelasi număr. M-am dus din nou la cardul expirat, l-am selectat din nou, si l-am folosit la transferat. Cred ca se putea rezolva si fără 8 ore pierdute din incompetenta si conversații întrerupte. William F Ritiu 001 929.401-2206

Erori peste erori. Daca incerci sa afisezi datele cardului, trimite codul iar apoi cand il bagi apare ‘A aparut o eroare’ (foarte intuitiv). Apoi dupa inca 5 incercari face validarea iar cand dau click pe afiseaza datele de card trimite iar cod si povestea se repeta. Problema intalnita deja o data la 2 zile in ultima luna. Noroc ca exista ING Bank

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Niste incompetenti. 10000 de aplicatii, toate de rahat, 0 client service, praf si pulbere sunteti!! Aplicatia e low de tot. Nu face nimic. Iar voi ca banca aveti 0 respect pt clientii vostri care va platesc salariile. Nu as recomanda bt nimanui.

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Worst. Cosmar on line

Garbage app. O aplicatie inutilizabila si nefunctionala.

App doesn’t work in North America. The app is not loading the transaction history in North America Very hard to get the things done

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