Hoopla Digital App Reviews

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Hoopla is a great service, but a terrible app!. And unfortunately the app(s) never get better. Things change, but usually for the worse, or for a different kind of horrible. Let's list some of the many issues: - the apps (web, iPad, AppleTV) are all unconscionably slow, forcing random pauses for no reason - the apps (iPad and aTV) STILL do not remember, from one playback to another, that I want Closed Captions visible. Every other app on iPad or aTV gets this right; Hoopla is the only one that insists on forgetting Closed Caption state every time new content is opened. - scrolling the current iPad app through your favorites literally makes you feel like you are having seizure. Items randomly appear and disappear with no obvious pattern. The effect is, seriously, really really unpleasant. - the aTV app has its own version of scrolling issues where, randomly, as you are scrolling through your Wishlist, it will reset the scrolling to the top of the list. Every other aTV app seems capable of proper scrolling just fine, but not Hoopla. - the app doesn't provide multiple lists. In particular it doesn't distinguish between a WISHLIST (things I want to see/read/listen to) and a FAVORITES list (things I've seen/read/listened to, and want to remember, maybe to see again with friends).

Convenient but borrowing limit & PAGES STICK. Pros: I don't have to go out to the library (spending time and gas) to get a book. I don't have to worry about damaging the book, losing it, or late fees. It also saves my place in a book with roughly 80-90% accuracy. And, it offers books I otherwise would not be able to get from my library. Cons: It's not easy to check different pages for something because you swipe to turn a single page at a time. (I can't find a menu or "how to" section to see if there's another way.) Sometimes pages stick (pages stick way too often), have a black spot, go halfway off the screen, etc. so text is unreadable. I would hit the X to go out and back in, but that is often missing too. To fix, I have to power my device off and back on. It's a real pain, but it ultimately works. Finally, there is also a monthly borrowing limit unlike the limitless books I can check out from my library per month. (My Hoopla limit is 10/month.) Honestly though, I would rather have a physical book in my hand for the ease of checking different pages and not having to be tied to a charger, but I am glad to have access to titles that my library doesn't physically have (even if the pages do stick infuriatingly so). (Seriously though, please fix the page sticking. Thanks.)

Worst audiobook app. Hoopla is the most frustrating audiobook app I have used (and I use several). It is much worse than overdrive for several reasons. For some reason it takes forever to download titles, and it downloads all as one big file. Plus sometimes the download doesn’t work and you don’t realize until it’s too late and you’re already on your road trip, etc. overdrive is superior in this regard. It downloads individual files that save faster, plus you can delete them one by one to free up space on your device. On hoopla it is also difficult to navigate between chapters/sections (once again, one huge file for whole book). As far as I know hoopla doesn’t let you listen to a sample of the book before borrowing. The 15 seconds back/forward feature seems to have a multiplicative effect if you hit it several times, which can sometimes send up far backward/forward in the book when really you just wanted to listen to the last minute or so again. Finally, I tried hoopla on another device and on this one, despite downloading titles, it doesn’t let me access them unless I’m logged in... which requires WiFi. For me, this defeats the entire purpose of the app. I hate this app and only use it through my library when I can’t find specific titles on overdrive.

This app is wonderful! But some things…. This app is fun, useful, and great for borrowing books! It has audiobooks, ebooks (basically an online reading book), magazines, and even movies! Of course you have to borrow all of those things (in the morning specifically) and you can only have 5 titles every 21 days. But it’s still a great app! You can even read offline! (As long as you’ve already borrowed a book) Oh! And it’s all completely free! I recommend this app to anyone who is considered getting it. Word to creators: I recently have been trying to borrow an audiobook (Yes I am trying to borrow it at like 8 am in the morning) and when I click ‘borrow’, it says again; your collective daily library has set a limit and will be reached by midnight. So, I try the next morning, same thing! Its very frustrating when I’m trying to borrow an audiobook before I finish the hard cover book at home. I really would like this book so if there is anyway to fix this, please fix it soon. Thank you so much! Don’t forget! Bye!

Problems FOR MONTHS!. I’ve been using HOOPLA FOR IOS for forever and I have enjoyed it immensely! I appreciate having so much entertainment and knowledge right at my fingertips. I am very grateful that it’s free to use as well. HOWEVER, I am at my ABSOLUTE WITS END WITH THIS APP. FOR MONTHS, at LEAST 6, I HAVEN’T BEEN ABLE TO BROWSE FOR ANYTHING, because NO MATTER WHERE I GO IN THE APP, or what I’m looking at, I AM JERKED AWAY BACK TO ONE OF THE MAIN SCREENS. I AM SO FRUSTRATED AND ANGRY OVER THE MULTIPLE ISSUES THIS APP HAS. I HAVE CONTACTED THE COMPANY MULTIPLE TIMES, detailing the problems that are going on, carefully explaining exactly what is happening. But NOTHING HAS BEEN FIXED!!! Nothing!!!! FOR MONTHS!!! There are OTHER PROBLEMS BESIDES WHAT I’VE MENTIONED- DUPLICATION OF TITLES IN A LIST. I.e. I Look up books by LOGAN RYLES, AND SAY 4 books come up, then the same 4 BOOKS WILL SHOW OVER AND OVER DOWN, down, down the page, FOREVER!!! That doesn’t upset me as much AS NOT BEING ABLE TO SCROLL DOWN ANY LIST OR CATEGORY, or READ THE SUMMARY OF A MOVIE OR BOOK OR EVEN SEE WHAT THE HOOPLA MOVIES OF THE MONTH ARE-BECAUSE THE SCREEN IS JERKED AWAY, AND I’M TAKEN BACK TO THE HOME SCREEN. AAAHHH I’M SOOOOOOOO FRUSTRATED!!!!!!! Please please PLEASE PLEASE PLEASE PLEASE PLEASE FIX THIS APP!!!! PLEASEEEEE!!!!!!!!!!!!!!!!!!! and yes I’ve deleted again and again and downloaded again and again. NOTHING WORKS!!!!

Very good app. Hoopla is a very useful app and I’ve gotten a lot of books out of it: mostly audiobooks, quite a few ebooks, plus some music and graphic novels. It’s biggest problem is the very limited number of checkouts you have per months; occasionally I’ve run into limits on how many checkouts that my *library* is allowed. Because of this, I use Hoopla after I’ve exhausted all other options because, when ripping through a series of ebooks, it is very frustrating to have to wait for the next month to finish a set. I recall no standout problems with quality (every software can have bad moments) but for some silly reason Hoopla’s audiobook skip-backward function does not work with my vehicle’s sound system controls. It’s a long standing problem and very frustrating when you’ve missed something and, as you’re driving, there is nothing safe or legal to do about it but stop listening. Hoopla is one of five audiobook apps in my phone and it’s the only one with this problem, which suggests it should be a fairly easy fix On the plus side, it has a standout smart Lookup feature. It has the usual dictionaries but also connects into Wikipedia and if it finds a reference it shows a snapshot with pictures right up front. I’ve not noticed whether it’s good at language translations or not but perhaps I’ve not read that type of book yet on Hoopla.

Soo many good reads. I love this app, I’ve always loved reading but because I’m busy all the time I’ve spent majority of the time listening to audiobooks while I clean the house or while I’m driving, I love the selection because I read to my niece and she loves comics as well, hoopla has something for everyone. It’s perfect for online reading but you can also download the book you are reading to your device for offline reading it’s literally magically. I never have to wait for books they are available immediately. If you haven’t already, get the app! It’s literally amazing and you have about 3 weeks to read before your book is automatically returned butttt the best part is if you didn’t finish and you wanted to you can borrow it again! And if that doesn’t make you wanna get this app did I mention it was free? Lastly if your book gets returned before you finish it and you decide to borrow it again it resumes from where you left off!!!!

Must have!. I am OBSESSED. I am a public library director so the I have helped the library make this possible for our community. If your library doesn’t offer it, ask! Unlike other providers of digital content, though also amazing in their own right, Hoopla offers ebooks, audio books, comics, tv, music, and movies. All items in their catalog are instantly available- no wait! How many check outs a month is set by your library as its free to the user and paid for by the library but its a great compliment to other digital platforms! The app’s interface is easy to use and they are constantly improving it. You can download ebooks and audio books to your device for the 21 day check out so you can listen even when you cannot stream. If the item “falls off” after your checkout (because 50 hour audio books are a thing), you can re-borrow and it picks back up where you left off! You don’t have to start over. There are even more benefits I haven’t mentioned! And from the backend as a director, working with the staff at MidWest Tape is awesome; quick to answer questions & reach out for support. It’s easy to access your portal and check stats, make changes to checkout limits and controls, and review spending. I can’t say enough nor can my patrons!! We love it! CHECK IT OUT!

Great concept, terrible ebook reader. I love being able to borrow ebooks and audiobooks, but this app is painful to use. I am a voracious reader but I seldom have the time to read for hours at a stretch, so I like to sneak in a few minutes here and there throughout the day when I can. And hoopla is TERRIBLE for this purpose. If I close the app mid chapter and open it again, I am randomly sent to the beginning of the chapter, or the beginning of the LAST chapter, or the beginning of the book. If I forget to lock the screen and accidentally rotate it, the same thing happens. This would be annoying regardless, but if you try to use the scrolling feature at the bottom of the screen to jump back to the page you were on, it simply doesn’t work. Similarly you can bookmark a page, but from your bookmarks there is no way to automatically jump to the bookmarked page so you have to manually flip back through the pages to get there. I’m currently reading Snuff by Terry Pratchett which has no chapter divisions so it’s one 700+ page chapter, and anytime I close the app or rotate the screen or let enough time pass, I have to flip back to the page I’m on FROM PAGE ONE. This app makes ebooks less convenient than checking out physical books in a brick and mortar library and carrying then everywhere I go.

Great except for a couple of things. I am very happy to have found hoopla! I listen to a lot audio books and I like being able to check out audio books from the library for free (YAY!!) This app works well but there are some narrators readers who need to be slowed down (or sped up) just a hair and the available speed change utility slows it way too much. Instead of going from 100% to 75% it would be great to go to 95% or 98% because 75% is way to slow and distorts the voices. Also, if I want to move to a different part of the book and I haven’t set a bookmark and I am going to a place where tapping the 15 second arrow is cumbersome (and I am aware it makes bigger jumps the more you tap it), I at times try to slide to dot to the correct place. Sometimes it is super easy but other times it slides the entire page. I wish every audio books was broken down into chapters but not all of them are so being able to more easily move the slide would be great. Thank you for listening!!

It Works so well for Me. I had to jump through a few hoops but I got it to work. I even found a book online that I really wanted to read but was always reluctant to buy it. Fortunately, that book was available to listen to for free which was a real joy considering there are so many words use I could not pronounce much less understand. But hearing the book being read was a much better experience. And, it is not just another unread book on my bookshelf. Kudos to the reading app and those who actually do the reading. It makes some of the most difficult language easier to understand being read to me. There were so many words I didn’t know and pronounce were better understood in context when the whole sentence was spoken. This is a very rich tool for me when I find reading the book much more difficult than hearing the words being spoken to me. I really appreciate this tool that lets me hear what I would have struggled to complete by reading. It gives better meaning to “Thanks for Listening”.

It’s getting ridiculous.... I’ve had this app for a few years now. It has been slightly irritating at times. Sometimes it won’t play so I’ll have to restart it. Sometimes it randomly pauses so I’ll have to restart it again. But the past few days have been way worse. It keeps telling me I’m using my account on another device. I have never logged into another device. So I change the password to my account just in case. Twice. Then it won’t load. My books won’t show up under borrowed. So I keep killing the app and restarting it and half the time (I’d say I did it over 35 times) it would show my books on the home screen. But if I click on any of them to listen to them or return them it freezes and shows a blank screen. Of the very very few times it actually showed the page with the book it hardly ever started playing. And if it did, it made an awful squeaking, stuttering noise. I have restarted my phone, deleted and reinstalled the app, used different wifi’s, and reported the problem. I’ve noticed other people have said the same thing since the last update and the response is that it was fixed. It is not so. I have been having the problem for the past 3 hours. I am still - right now - trying to play my audiobook and as I write this review I am hearing squeaking. The problem is most certainly not fixed. It seems to me it shouldn’t be this hard to play an audiobook.

LOVE this app! Would recommend, but one small thing.... Ok! First things first. I love this app! Highly recommend! Has most of the Warrior cats series. Love it. Can read on or offline. There's a kids mode. One small problem. Why can't you return the books when you're done with them? In a real library, you're given a specific amount of time to finish and return or renew a book. Here however, you can only borrow five books, and they will only automatically return at the end of each month. I am a fairly fast reader, so this frustrates me. I love actual libraries because you can return the books anywhere in the time range given, and check out other books. But then you could ruin the book, lose it, and then you have to either buy a new book and donate it, or pay a fine. Digital books are easy to use and you don't need to remember or bookmark a page. Although I would like some more freedom where this is concerned, I have learned to live with it. But I still don't like it. Anyone else who can relate? Also, any other Warriors fans? ~Dapplefrost

Not very responsive anymore. I used to love this app. And I still think it’s a wonderful idea. It gives people the opportunity to borrow books through their library without having to leave their home and go to the library. And it gives you more choices that might otherwise not be at the local library. That being said this app isn’t as responsive as it use to be. It is horribly glitchy lately. Whatever the developers did when they updated this app it wasn’t for the better. It kicks you out whenever you are looking though book titles. Starts you back at the beginning. And isn’t very touch responsive. Please fix this app. Update it for the better this time not for the worse as it is now. It needs to be better. And also allow you to play a sample before borrowing an audiobook. There is so much you can do to make this app better. I only hope you take the opportunity to do so. Also needs to have a better way of telling how many titles you borrowed. A counter so you know how many you have left to borrow. And allowing to borrow more would be nice like 10 a month. Especially with audiobook and movies. The bonus borrow is a nice touch I hope that continues.

Used to love it. I don’t normally write reviews for things especially apps but I felt this was needed. I used to love hoopla, it started out working so well for me. Recently tho it’s been giving me difficulties. For some reason if I don’t use the app for a few days in a row, when I go in to search for books nothing comes up. Like I can’t search for anything bc it says that nothing exists. At that point I have to log out and log back in in order for it to work properly. Additionally, at times when I log out and try to log back in it’ll ask me to recreate my entire account again which is an annoyance I wish I didn’t have to deal with. The final straw was that I was logged out of my account and everytime I’ve tried to log back in it says that using my email it can’t find an account connected to that email. Then when I go to try to recreate and account it says that I can’t because there’s an account holder using that email! It keeps driving me in circles and I don’t know how to remedy this. Hoopla needs to get this app in order bc it is such a cool and convenient app to have for a book and audiobook lover such as myself.

The Henna Artist. This was a very enjoyable, albeit long audiobook. I would not cut it because all the details are relevant. Her early life her marriage, her escape, her reinventing herself to be able to create a lucrative business. Her ability to pamper the wealthy women she has as customers, in her quiet submissive fashion is just noteworthy. I do not know how I would have dealt with the overbearing snobby rich women. The ones who could ruin your business with just a few seconds. I loved the gentle care Lakshmi gave the young queen when her son was sent to England at the tender age. Her ability is a gift of compassion. Later when she goes to the Himalayas, what an interesting time. It speaks of her ability and compassion which turns into her next chapter. The young man she “adopts” as her ward, the streetwise imp who is in a way her guardian as well. When her sister shows up totally out of the blue since Lakshmi did not even know Rada existed. (Please excuse the possible errors in spelling names, since the audiobook did not have correct spelling included). All in all, the audiobook was 10 hours, but excellent story, wonderful book. The ending is such that we can add our own final chapter. I know I have!

Good app, so so accessibility features. I like most of the features of this app, but as someone who uses apple’s accessibility features this app’s bad support for them makes me dock it two stars. I rely on Apple’s “Spoken Content” accessibility feature and it is very tedious with this app. While I can use the “speak screen” setting and have words read to me, anything else I am out of luck. For example the page on the screen doesn’t follow the words being read, so the app thinks I’m at the beginning of the chapter, Which means if I have to pause the reading for any reason I have to start the chapter over because I cannot have speak screen start from the middle of a chapter (this is after I have guessed if I found the right page in the chapter to continue since the app doesn’t follow the speaking.) Another issue with this same feature is that once the chapter ends speaking doesn’t continue on to the next chapter, it just stops, but I cannot quickly enable speaking again because the app didn’t flip to the end of the chapter, I have to use the table of contents to flip forward to the next chapter. Fix these major issues and the app would be great.

Excellent resource!. We are a reading family and use Hoopla daily. Very happy with our library’s partnership with Hoopla to offer excellent selection of audiobooks and other media. I only have one bone to pick with the latest version. When I do a search and look through results or browse through genres, I should be able to click a title and read the description and info, and then go back to where I left off. Instead, I could be browsing through, say, the entire genre of fiction audiobooks (which is huge) to make it to the S titles, find something interesting looking and click on it, decide it’s not for me and go back, only to find that it doesn’t hold my spot but refreshes and goes all the way back to the beginning. This is so frustrating! Please consider fixing this! It didn’t used to be this way! I love browsing Hoopla and adding books to my favorites to read later! Would also love if Hoopla added the ability to create “shelves” and separate favorites into different categories! Thank you for all of your hard work! Hoopla really enriches our reading lives!

Changing Libraries. It works fine until you want to change your library. The text overlays with the buttons you click and I literally had to put in my card number for my new library seven different times each time I went to the screen because it kept erasing and then I couldn’t scroll down half the time to see the library card # and pin # boxes. Also once I switched it said, “error” that is already had that card but when I logged in and out it still showed my old library but then my new card in settings. What? And I tried looking for a book my new library has but my old once doesn’t and I’m still stuck in the old not in name on the display only but also in terms of what I can borrow. Logged out and uninstalled and reinstalled the app but seriously why the delay? Does the app consist of solos of information that don’t talk well to each other? With overdrive and Libby I can switch between libraries like a breeze. Hoopla is not a UX friendly app when it comes to changing libraries—atm it is glitchy and frustrating.

Buggy, but lots of great content. I use Hoopla for audiobooks mainly while driving and cleaning house. I am very grateful for the large selection available. The app itself is quite buggy, though, which has occasionally made me stop using it for periods of time. If a book isn’t playing, anytime you leave the app, you have to relaunch the app, choose your book again and press resume to play the book again. Overall, it’s only 10-15 seconds or so, but I don’t understand why I can’t pause the audiobook, send a quick text and go right back to listening to the audiobook. It often crashes if I’m using Maps and listening to an audiobook and a text comes through. Sometimes it doesn’t hold your place well when you pause an audiobook so you end up either relistening to 5 minutes or so, or else, trying to find where you stopped and getting frustrated with that. Overall, though, I’m grateful for free audiobooks (though I’m not sure how much my library has to pay), so I will continue to use it and just complain about my first world problems!

Used to love it a lot. I used to enjoy hoopla a lot and only wished I could check out more than 8 books/audiobooks a month. I even liked it better than Libby because it had more audiobook selections. But lately, I keep having difficulty with it. Sometimes it won’t download or open an audiobook. Today it won’t let me borrow an audiobook even though I have four more books available. I don’t know if it’s because I recently discovered Karen Kingsbury and enjoy listening to her books or what. I even tried to download a different author and it wouldn’t let me. It keeps telling me there’s an error and I can’t borrow more books until tomorrow because the collective daily borrows have been reached. I didn’t even borrow any books today or in almost a week. When I first signed up for hoopla a year ago I borrowed my limit in less than a week when I discovered audiobooks. Last week when I had problems I just deleted the app and reinstalled it but it didn’t work this time. I’m so disappointed because I took the week off to clean for an open house so I have all the time to listen while I clean but I can’t. Leaving later this month on a trip and hopefully can download stuff for the drive and plane ride. I hope they fix the app soon.

Such a useful app!. I’ve been using Hoopla for years now and I’m so incredibly grateful for all the value it has added to my life. It’s basically the library on my phone! I get ebooks, audiobooks, and can even get movies and albums streamed on my devices FOR FREE!! I mostly use it for the audiobooks and ebooks and it has been great. The biggest thing i think i really appreciate about the app is when I got to re-borrow a book I haven’t borrowed for a while, it takes me right back to where I left off. There’s also some amazing titles on here as well! There are some books i wish were added on (not sure if i can suggest titles to add anywhere), but again not complaining one bit because again it’s all free and the ease of use of the system is phenomenal. Thank you so much to the developers who have put this beautiful network together, it has been an incredibly useful asset in my life and my growth. Your hard work is immensely appreciated!

Mostly good. Hoopla was recommended by my public library and I’ve mostly liked it. It’s frustrating that unlike other audiobook apps, there isn’t a way on Hoopla to listen to a preview of a book before borrowing it. So a few times I’ve gone ahead and borrowed but have been disappointed. I’ve sometimes given the book as much as a 20 or 30 minute chance, but a couple times I had to stop much sooner, largely due to the narrator or the production quality. Sometimes, while the book is probably good and the story or characters are appealing, the person chosen to be the narrator is simply bad or inappropriately cast. Sometimes the audio levels are all over the place, varying in volume and quality. I know no audiobook is read all in one recording session, but most manage to maintain consistent levels and some sound like there’s suddenly a different microphone or sound engineer or he narrator was having a bad day. In any case, I wish Hoopla allowed a short preview. The way it is, I have to borrow the book, thereby using up one of my monthly allotment of books and then have returned it within a few minutes because I was disappointed in some way with the book. I’m glad I discovered the option to give the book a rating, but it would also be extremely helpful to be able to write a review. That way I could tell prospective readers which books (and narrators) I really like enjoyed a lot and caution readers about the books (or narrators) I found to be not worth my time.

Glitchiness dropped the rating. Please note that I have only used this app for reading e-books, so my rating is based on that. This app is fussy when it comes to turning the page. If you don’t do it just right, you either end up several pages ahead of where you were, or it freezes and crashes. I also don’t like that you can’t adjust the screen brightness. I read in bed a lot, and even using the low light filter on my iPad doesn’t dim things enough. I’ve used the gray background color, but it does not extend the full width of the screen, so there’s an annoying white frame around the gray page. (There is a white-on-black setting, but that bothers my eyes.) The search feature is okay, but it would be helpful if you could filter by language; some of the books I read have French, Italian or German translations, and it’s a pain to have to slog through those. Also, searching by author is somewhat hit or miss. With all the complaints, why do I still give this four stars? Because I can read books by some of my favorite authors, without having to purchase their books. So it’s worth that.

Get hoopla now!. I have always like audio books. I am a young girl, and I am dyslexic. I have always struggled with reading despite my best efforts. I eventually found out about audiobooks, and convinced my parents to get me a radio so that I could listen to the cds at the library. It helped so much, and I started making progress with my reading and reading comprehension. However, a radio would always lose my spot when I unplugged it to bring around the house with me, and I eventually ran out of books I liked to listen to. I can still recite most of the lines from Harry Potter from how often I listened to them. Anyways, one day, I was at the library, and I say a sing for hoopla. It was exactly what I needed. I downloaded it onto my phone, and fell in love with it. Hoopla’s free and easy to use. I listen to hoopla daily, and it’s a perfect way to read books while getting dressed, driving, or even just so you can follow along. You can even adjust the speed of the book depending on your reading level. If you are looking to have this for a child, you can put restrictions on. Since I got hoopla, I have also gotten Overdrive. I am so happy to have a site that has free audiobooks, and doesn’t even require WiFi.😁

Problems. Originally I liked the Hoopla app. Now not so much. It seems to be having what I consider insurmountable annoyances. It first started with the app freezing right in the middle of a book. I switched from using the app to read a book to just clicking on read now without using the app. That worked for a while but is now doing the same thing. Very frustrating when you have only so much time to read and then it freezes and you can’t. It isn’t my device at fault either since it happens not only on both tablets I use but also on my phone. I’ve written to them twice with no response about this problem. I was sure they would fix it but no such luck. Also it doesn’t sync between devices. The other library apps like Overdrive will pick up whatever page you’re on when you change devices. Not Hoopla. I’m sorry to say. This means endless scrolling page by page in order to get to your current page. Oh and the latest annoyance is after reading maybe 10 pages a banner pops up and you have to click out of the book, it comes up with the download page and you then have to click on resume in order to keep reading. It’s almost enough to quit using this app. The only reason I come back to it occasionally is they have some books that the other services do not..if you want to try an app that works the way it should try Libby. They’ve got their act together. Merry Christmas one and all. Hope the powers that be read this and fix these basic problems.

Problems with e-books…. As a blind user, I love the audiobooks and never have any problems with them. The e-books, however, are always a problem and it’s getting worse! I use the app on my iPad and iPhone. When you try to use voice over to listen to an e-book, it will give you all kinds of problems. It used to at least let you listen until the last page in the chapter. Now, I pretty much missed the whole chapter because it keeps stopping. Very annoying! Anybody that uses Kindle knows that you simply turn voiceover on, swipe down with two fingers and it will read to you automatically. Hopefully, they can duplicate this technology so that Blind people can enjoy more than just audiobooks. Thank you I am updating this review… They did make some changes where the voiceover reading experience is smoother. However, after each chapter of the book you must stop voiceover and then restart it for the next chapter which is beyond annoying! It would be wonderful if you guys could make a consistently smooth reading experience such as on the Kindle. Thank you

Problems. I really think I could like this app of hoopla if you would fix a few problems. I use the Libby app and really like it. So I thought I would try hoopla as a second choice to Libby since they’re both related to the library. The first problem is I like to read my books with the two column choice. So when I select that option on hoopla, it duplicates a lot of sentences and paragraphs. And that happens too often for me. Then comes the bookmark, which is laughable. Sometimes the bookmark will take you to where you’re supposed to be and sometimes it won’t. You need to set up your bookmarks like Libby does. So that your bookmark tab is showing the whole time you are reading that page so it reminds you to disable the tab, while you are reading. the way you have it set up is very awkward. Another problem is that when you quit reading for a while during the day, or power down for the day, a lot of times when you go back to read, you have to start from the very beginning, instead of taking you right to your place that you left off. Another situation I ran into , when you go to the area where you read a few paragraphs of what a book is about so you’ll know whether you want to choose that book or not. A lot of the words are running together. Is there no proofreading? like I said, in the beginning, I think I could really like this app of hoopla, but the website itself needs quite a bit of work.

Amazing app. I tried Hoopla a few years ago and wasn’t too impressed. Recently I picked it up again and wow, this app has improved and it’s amazing. It literally feels like getting away with something to have this much free content - not just books but also audiobooks, music, even tv shows and movies - for FREE at my fingertips. Between this and the Libby app it’s like having a huge library you can take with you anywhere. You can download anything you borrowed to your device with one tap. This means I can listen to music and audiobooks in the car without streaming! Yay! The only downside I have found to this app is the borrowing limit which, with my library, is 6 items per month. I have to ration my picks carefully! However, I believe this is specific to the library your account is linked with, not universal for the app. The only issues I have encountered are so slight they’re not even worth mentioning - an audiobook that skipped/lagged for a few seconds, and occasionally the app crashes or loses my place in my book. This app is so great!

Used to love this app. I’m not sure if this is a problem with Hoopla or the library’s it works with but using Hoopla has become almost impossible. I used to listen to audiobooks all the time & was very grateful that I could borrow 8 per month as if I were going to my local library & borrowing from them. Then a few months ago I started getting the message “The daily limit has been reached & will reset at midnight”. It turns out that libraries didn’t like so many books being loaned out & set a limit. This means that A) when I’m ready for a book I usually can’t get one because the limit has been reached (turns out there are a lot of us who like to read or listen-who knew?) B) if I want to be sure to get a book I have to get it at midnight because I’ve tried at all hours of the day & the limit gets reached pretty quickly C) if I do manage to borrow books before that daily limit gets hit I tend to want to borrow my monthly limit of 8 & I hoard books. Which is probably why the limit keeps getting reached so quickly. Others are also hoarding. All this to say I’m extremely frustrated & have stopped using a site I used to love & encourage others to use. I hope someone figures out a way to fix this problem. Otherwise I’ll continue staying away & tell others not to bother. Too much frustration.

Title. Lol tried to make this funny. So I’ve been using hoopla for a while now and I like it a lot but there are some problems. First there are a lot of glitches I’m sure they’ll work themselves out but it sometimes is very annoying when you are looking for an author on your favorites and you can’t find them because of glitching. When loading it can sometimes become blank although I haven’t experienced that to often. My biggest complaint is that I’ve tried to access the content of one or another creator and it will not show me the full collection. It didn’t do this before an certain update that brought some other rather good things so I don’t know if this is just a bug or some other kind of issue but if this was built in I don’t know of an easy way to access the catalog. Having said that if you are looking for an app for library media that you can’t find on overdrive or Libby this does have a different collection depending on what your library has. Would I recommend it yes but don’t expect it to be the best out there it’s still working things out from my perspective.

Love the selection of books, but can’t get it to work. I love the selection of books available, especially the audio books. However, I have tried for a week straight to borrow a book, and I keep getting the same message, “The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to your favorites so you can easily access them after midnight”. Ok, so I did that. I have even tried on multiple nights to borrow after midnight. Same message. I’ve tried at 6am, and so on… still the same message. I called my library to ask them if they need to reset something on their end, or if something was up with my library card (there isn’t anything), everything should be working, except it’s not. My library recommended a different app to use, and while I appreciate their suggestion, I’m disappointed because the selection isn’t as great as Hoopla. Unfortunately, Hoopla seems to think the library needs to reset something, and the library says they’ve updated everything, and there’s no way every single borrower is jumping on right at the stroke of midnight to borrow books. It’s ridiculous! And this used to be such a reliable app. I’m disappointed for sure.

Barrow Audiobooks. I understand that you’re allowed to check out so many per month, but I don’t understand why you can’t check out other books when I have return them with in a day to a week at the most. But I’m not allowed to check out any other audiobooks when I don’t even have any because I was responsible In returning them for other people to listen to. It’s like your punished for returning what you downloaded way before the return date. And with not a single audiobook waiting for me to listen to on my account, I’m still not able to download any. So being a truck driver and having the time to listen daily and nightly I’m unable to listen or download. I know before audiobooks I was able to take a certain amount and when I returned them I was able to take more, just as long as I returned them. Now with the automatic download and with them being able to take them back at there time I’m having a hard time understanding returning before the due date and not allowed to check out any other, and with all this technology they can’t see that but the old time returning work better.

Too many limitations.. First off I really enjoyed this app and how I can read any books I want. I have read most of the Avatar the last airbender series but I want to read more. That is the problem. I can’t. Only 10 books a month is kind of ridiculous. Especially all the Atla comics are split into three parts! So they each count as a book which is dumb since there only 80 pages each. Also just having a 10 book limitation is dumb since real libraries don’t have that limitation so why should a online library have it? If you can’t change it for free I suggest charging 5-10 dollars for unlimited books a month. So I can at least finish my series and avid book readers can read when ever they want to. Also this app has weird book availability. So your telling me this app has every Atla book series and book but not the series straight in the middle of the plot line. Why is smoke and shadow not in this app? I’m seriously dumbfounded as to why they have every other series but this one. I’m not spending 20 bucks on Apple Books to get this so I guess I’m just gonna have so skip it. By the way its says suggest titles in the settings and it’s says “coming soon” and it’s said that for like a month. So get that fixed. This really great app could be 5 stars if it fixed these three problems.

Used to be good. I’ve been using hoopla for almost ten years now and for the most part my experiences with it have been good. However, this year there have been a lot of annoying issues with the app that make it extremely frustrating to use. First of all why is there not one, not two, not three, not four but FIVE christian genres to choose from but not a single LGBTQ genre??? Do better. Whenever I try to search for a book it will let me type a few letters and then the search box will go blank and the keyboard disappears and so I have to start over and this will happen five or six times, always letting me get that much closer to completing my search before erasing all that I’ve typed and taking me back to the beginning. It’s honestly pretty rage inducing. And then when I finally get to borrow the audiobook I want it’ll play for a while and then randomly stop a few times or more every hour while still showing that time is passing when I’m unable to hear anything. This also happens a lot of the time whenever I have to pause the audiobook. Then the app freezes and I have to restart my phone.

3.5 Stars. Overall, I love the app and glad that my library offers it. I use it mostly for audiobooks and often find that it has titles I’m looking for that Libby or Kindle Unlimited does not. However I have experienced several difficulties with the app: 1) When listening to an audiobook, if I pause it and then try to play again, it will either play with no sound or remain frozen. I will have to close the app, reopen and try to play again although this does not always solve the problem and will have to close and reopen again and again until it works. 2) Sometimes I will open the app and click to resume my audiobook and it starts the book completely over. If I close and reopen the app, at times it will find my place again but this has not always been the case. 3) When trying to submit a help/question for a book (at the bottom where it says “having trouble with this title?”) I can click that and click one of the issues listed and am able to type what I’m experiencing but don’t see an actual button to submit my request/concern. 4) I wish I could preview an audiobook before using up one of my borrows and disliking the narration or the book.

Great…BUT??. I read a lot of different authors, I’ve never tried any of the audiobooks, to me a book is all about being able to see and read the words not having some one else read it to me, and this app has started making its way towards more audiobooks than actual Ebooks and that saddens me. But on the other hand I’m also able to come on to Hoopla and find many of my Ebooks that aren’t on the actual Overdrive App, or what is now the Libby App and that makes me very happy, I may start a series on Libby but am unable to finish it on there because for some reason they just have the very first Ebook of that series but then I’m able to finish the series here on Hoopla. But I have many issues with the borrowing of books, it will tell me I’ve met my download quota for the day and need to come back at MIDNIGHT to try again, but I’ve not downloaded anything from Hoopla that day meaning that was going to be my first book, smh. But all in all I think it’s a really great reading APP and have been using it for years as I read a lot. I will continue to use it Hoopla as long as it’s made available…

Love the app but needs some modifications. I waste so much time going into my past borrowed books to see if I already read the books that I’m browsing. It would be nice to have it show that you already borrowed it or make the history searchable. There are a few other quirks that I’d like to see changed but insignificant. Overall, I enjoy that this library app offers a great variety of books - stuff that my other app doesn’t. One additional update that I would love to see is a feature that would allow a short preview before borrowing. I mostly listen to audiobooks- I have a few favorite narrators and would listen to them reading the dictionary but I also waste a bunch of borrows on books that I just can’t listen to because the reader makes the content unbearable. Updated review- Wow…. A prompt response from the app developer. That upped my 3 star to a solid 4 star!!!!! With all of today’s technology , it is nice to see a response to a review or suggestion. I hope they are able to incorporate a way to flag items that have been borrowed previously and get a preview clip of the books. Bravo app developer!

Great selection but quirky app. I love the selection of books available. Often books that have very long waits on other library apps are available here. I also love the three week checkout. Unfortunately, the books and audio are quirky. The books do not show page numbers only how Many pages left in the chapters. The audio does not show chapters at all so if you are reading and listening, which I often do, I have to search for a long time to find where I am in the audio after having read a few chapters. I finally gave up reading and listening because I was spending too much time finding my spot. It would be great if the books and audio worked together. Also, the book pages don’t fit great when I read on my iPad because there is a bottom bar showing how many pages left in the chapter. It often covers up the last line on the page and it does not seem to go away. These are minor issues for a free lending service so don’t be deterred by them but it would be excellent if they were fixed! Enjoy reading!

No question the 3-4 main apps get 5 stars. The reason is not because the 3-4 of them deserve it based on pure functionality like crashes, failing to sync your reading progress after you load up the book the next time, and limits that seem restrictive (Hoopla) for how many reading items you can borrow per month. Libby (Formerly Overdrive) is an extremely solid 5 star and is the clear leader in every aspect EXCEPT Hoopla offers the ability to borrow other content that others do not loan out or own. Ebooks & audiobooks I prefer Libby, Kanopy for borrowing videos, and Hoopla for comic books, TV shows sometimes and movies…oh yes music as well. The video content can and is different from Kanopy to Hoopla. The fact that I can “borrow” books and magazines and choose digital copies to read or the audio version and I pay NOTHING EVER, not a single penny to billions of items….how can these 3-4 apps be anything less than a 5. We owe these teams recognition that the countries hand out for exemplar civilian service to communities.

Please convince my library to allow more monthly Hoopla borrows!. I love Hoopla, even more than my library. When my library is missing books or audiobooks in a series, I can almost always find those at Hoopla, which is awesome! My library severely limits the lifetime number of books I can request (to 5!) so it makes it unreasonable for me to request books missing from a series when I can find them at Hoopla. However, now my library has severely limited our number of monthly borrows from Hoopla. I’m hoping Hoopla can help with this and convince libraries to make that number much higher, like it used to be. I want to be able to read missing books/audiobooks and also read other series that my library doesn’t have but Hoopla does have, but this is hard to do when my library only allows 4 monthly borrows from Hoopla. I loved when Hoopla recently (in February) offered bonus borrows that didn’t count against the few that our library allows. I have used my borrows since then to complete series that I began during the February bonus borrows. Thank you, and I hope you bring this feature back again!

Good omens. The book moved very slowly and was hard to comprehend could not keep my interest I didn’t even finish the whole book. Would rate it very slow. It was an introductory book and only had about 10 lines in it. Very difficult to review. But I like the boxcar books in general. I would like to inquire why when you have books already downloaded does hoopla not bring them up. I have been so upset that it refuses to bring my audiobooks app where I can select them to continue reading . I would also like to know why kids selections come up and it will not show me adult reading in the audiobooks. Since hoopla is the only out look to get audiobooks through the library anymore, I find it extremely difficult for your site to continually provide access to the audiobooks. It is so annoying to me that the audiobooks will not appear Under the bar road heading. If you can correct these problems it would be amazing and very much appreciate it. C . Petit large audiobook reader. My estimated time presently per day is four hours and 30 minutes.

Best way to borrow audio and ebooks from library. This is a useful and simple way to borrow digital media from your local library in the comfort of your own home (my library system allows 10 titles per month). True, selections available are not the latest releases but I'm enjoying catching up with many classic books on audio recordings while gardening, driving and other chores. I agree with other reviewers that chapter markers would be helpful, and I will keep back one star for that and for frequent delays I experience when returning to the app after switching apps or pausing. I'm very impressed with the quality of the readers in the audiobooks I've borrowed so far (about a dozen). I was also happy that when 1 book was returned after its 21-day period was over, the app retained my place in the 35-hour recording. For a free app that allows access to books, music, and movies with just my library card -- this is a great service. Kudos and thanks to the developers!

Love and hate relationship. So I Love hoopla, specifically the audiobooks. A large selection of free e-books, audiobooks, and movies/tv shows. However you have limited borrows. The way hoopla makes money is your local library pays for the content on hoopla and each borrow we make costs them money (this is the way I understand it). So for me I can only borrow 6 titles a month. So let’s say there is a tv show on hoopla, each episode costs one borrow. So you borrow 4 and watch them. Then you borrow a comic books and read that. After that you borrow and listen to a audiobook. That’s all your borrows gone in one day(depending on your library’s limit). I think hoopla is missing out on a payday here. So I was thinking that after we pass our borrows for the month we pay a fee for additional borrows. Or a recurring payment for unlimited borrows. Sorry this is kinda long but I’ve been think about this for awhile. Thanks for reading! Edit: oops I forgot something lol. Maybe think about adding like you have 10 mins after you borrow a title to return it to get your borrow back because it’s super frustrating then you borrow the wrong thing and wasted your borrow

The worst piece of crap. A much improved app. Many of the problems I’d had with it - and, as you can see below, they were numerous - have been fixed. Time will tell whether it’s more stable, but for the moment, it no longer gets in the way of my enjoying my books. What I originally said: It’s a shame, because what it does - give people access to ebooks - is fantastic, but everything about how it does it is stupid. The formatting of the books is wrong. It counts page number incorrectly. Navigation within the book is unreliable. The books don’t rotate with my ipad even though the app does. There’s apparently no way to get to a complete list of genres. WhenI list books from a genre, and I inspect one, returning to the listing always takes me to the top of the listing, no matter how many pages I’ve traversed. It’s as if the person who designed this app has never been in an actual library, or possibly doesn’t know what a book is. My library subscribes to both Overdrive and Hoopla, and I avoid Hoopla like the plague because of its terrible app. The new Libby app from Overdrive beats the pants off it in every conceivable way. I would give this app negative stars if it were possible. Just set it on fire and start over. Bleagh.

Loses my place when I close the app. I have to use this because my old library account with a library that uses Overdrive expired, which is the only reason I bother reviewing this. My place in ebooks and audiobooks keeps resetting every time I close the app out and I have to actually place a bookmark to mark the spot. I don't think this is supposed to happen. And it doesn't ever in overdrive. Also the ebook format is irritating. I want to be able to see the time, cell service, and battery percentage at the top of the screen. Maybe they could switch out the unnecessarily wide band at the bottom reserved for the 'percentage left' or whatever, make that smaller, and let us see the top indicators on phones. And the way the pages flip in the ebooks is jerky and annoying sometimes. But really my biggest beef with Hoopla is losing my place in ebooks/audiobooks and not showing the time/battery percentage/cell service indicators at the top of the screen when reading an ebook. I need to know what time it is when I am reading because I like to read during my lunch break at work and I don't want to have to set an alarm or check my watch every few seconds to make sure I am staying within the allotted time. And I raise these issues knowing full well they could fix them because Overdrive has everything down perfectly basically. I wish my current library used their platform. Sad times.

Getting worse. While on the whole, hoopla is a nice app to have, to easily borrow books from your library, constant glitches make it frustrating to use. Consistently it zonks out-after a couple of pages and especially after the end of a chapter, the app just stops. One has to click done, go back to menu and reopen the book. Updating the app has not helped. I am also not a fan of the 10 books per month limit. I prefer the “five books at a time” limits posed by other digital reader apps like Overdrive and Axis 360. Update: Borrowing e-books and videos is easy. But videos have an extremely short check out time. On the negative side, the book selection tends to be too heavily leaning on the romance/family genre, and most bestselling authors will not be found here. I had previously given this app three stars, but the glitches have become too annoying to use the app. You have to read the book in portrait mode. Landscape is not available. The page will not reorient itself nor can you set it in one mode over another. They updated the app to give you a page turning experience, but after once or twice, you will not be able to proceed to another page. You will need to shut down the app and restart it. Additionally, it will also shut down on its own while you are reading. There are many readers on the market now. I find overdrive and cloud work best with my library. Hoopla—give it a miss.

Malfunctioning when checking out books. I have now had four failed attempts to check out a book on hoopla. In all instances I had not checked out any books for a few days, but the app refused to let me check out saying “you have exceeded the amount allowed by your library for the day”. I don’t know whether this is a library problem or hoopla problem but it is very aggravating. I’ve called the library and they say there is nothing they can do. That sort of indicates it must be a hoopla problem. Either way, we need a fix, soon! OK, so the Hoopla app developer did respond to me! That is a pleasant surprise. However, the messaging that comes to the app user still needs to be corrected. The way it is currently worded it makes it sound as though I had exceeded my daily limit. What it needs to clearly state is that all the patrons of the county library have exceeded the daily limit the library buys from Hoopla. That way at least I would know I am not being accused of exceeded my limit when I know I have not done so. As usual, “what we have here is a failure to communicate.” if hoopla will actually correct this problem I will be happy to increase my rating. Overall I don’t have too much trouble with this app especially given the fact that it is free, and it allows me to listen to many more books that I would if I had to purchase them elsewhere.

LIBRARY APPS FOR THE AUDIOBOOK WIN!. I found this app when I was doing a deep dive comparison for different audiobook listening apps and almost gave up when it looked like Audible or Spotifys sad credit/15hr listening caps were the only option when WHAM I happened upon a Reddit forum directing people to download Hoopla an app accessibile via your local library. Legit just input your library card information and a plethora of audiobooks were up for checking out. Not to mention 1)the books get returned automatically after 3 weeks 2) if you’re like me and love falling asleep listening to your audiobooks but hate when way too many chapters have been read through while sleeping (aside from your phone batter draining too) you can literally set a timer to how long you want it to keep playing for be it the end of the chapter your currently on or a designated amount of time. 3) If you also share my affinity for logging your reading on your Goodreads App you can see the listed chapters on Hoopla and reference the % of book read on Hoopla to add to your Goodreads progress. 4) There’s a digital bookmark capability, car & activity mode. 5) Most importantly there is no listening cap! It is literally the perfect audiobook app. DOWNLOAD NOW!!!

Saves Me Lots of Moola!. This may be my first app review, but I wanted to tell you how thankful I am for Hoopla. There is plenty of content of interest and I’ve even seen some really recent books on here. I’ve stopped using Audible since discovering it (when someone mentioned it in a review of the Libby app, which I also use, but Libby can have long waits and has shorter borrow times). I do wish we could read the ebooks in Kindle form because that’s better for eyes than a typical tablet screen and my Kindle has much better battery life than my ipad. It’s great how we can highlight within the ebooks, but I don’t think there’s a way to save those highlights or add notes like on Kindle. As I don’t really like reading whole books on the iPad, I usually stick to audiobooks here, but am very grateful for them. Occasionally, Hoopla doesn’t succeed in accurately syncing my place between devices (phone and iPad), so that’s something they might want to take a look at. I also appreciate that you can toggle in and out of Kids mode, but would prefer a password to enter back into adult mode, for when my kids use it on their own. It is tricky to constantly supervise all content kids select and I’m not comfortable with all the options in the Kids section either. Perhaps a parent could enter a password to approve each borrow before a child can borrow while in Kids mode. Thank you for a great free app though. I’m happy to be a member of a library that participates with it.

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Best money never spent. More people need to know that they can get functionally any book, comic, cd or audio book they want for free. The borrow limit is a little small and the app is a bit glitchy and stutters from time to time, but I haven’t felt so compelled to pick up reading since I was in high school

Very happy. A fantastic range of books, e books and other things to borrow

Good app but missing some important features. There doesn’t seem anyway to bring up a list of chapters when listening to audiobooks.

Needs a lot of work. Would be nice to preview books a bit so I’m not using up my borrow limit just to find out the book isn’t quite what I wanted… would of been nice to have been told about the borrow limit to begin with. Weird you can only borrow six a month even though you return them?? Genre categories is limited. Wanted to see if it was possible to browse art and crafts for example but there’s only a non fiction category with everything from language learning to philosophy thrown in, but there’s 5 categories for Christian fiction?

Love hoopla. This app is so amazing, music, books , movies all for free. You can’t get better than that!

Great app for readers. I really like the Hoopla app and the ability to borrow titles without waiting in a queue. Would be ideal if there was a preview function for audiobooks to test them out before borrowing.

Great app. Great app but would be even better if you could access binge pass from TV apps or stream from the phone to TV

Buggy and frustrating. Hoopla often forgets where you are and the simple act of pausing and playing throws you chapters ahead or behind. It’s a basic task for any audio player and this app struggles with it. Incredibly frustrating.

Plenty of glitches. Searching is really difficult because app sets to Home just before I finish typing in search term. Start again and again and again. My Hoopla shows all the books I’ve already read or listened to. Good, but new suggestions, books I might like to read and favourites are also books that I’ve already read. There are very few suggestions that are novel or suitable. Finally when I have read 9 books of a 12 set, three are missing. Not the last three but three random numbers from the series. Oh, and a 2 hour audiobook and a 8 hour audiobook count for the same value so I can use up my monthly allowance in a couple of days if I’m not careful.

Has some bugs. Can’t read my comic because it keeps saying there was a error loading your book

The dress shop on king street. What a beautiful sad story , it left me with hope

Inspector Linley series 1 episodes 1 and 2. Loved them. Looking forward to more

Great range. Hoopla gives you access to a lot more books and resources. I love that I can find more Christian authors here than anywhere else - for free!

It doesn't work. Your app never leaves the "calculating pages" initial state. Whenever I open a book, this is all it says, it never loads the book. I've updated the app twice, no change. I'm on an iPhone 6S with the latest iOS to date.

Very good. I use this a lot. Love that the items are readily accessible. Have recommended to my friends. I do have some difficulty with the bookmarking as it does not register. Please advise

Bookmarks. Am enjoying Hoopla. Has some of my favourite authors but having trouble with bookmarks. Doesn’t always open on the page I last finished or on the bookmark. And unlike Libby or BorrowBox I can’t see how to easily go to a bookmarked page.

Hoopla. This is the most widely used App on my iPad. There are hours and hours of interesting and information titles to choose from. Hoopla has come along just in time for my retirement. I use it ever day for entertainment and information. Looking forward to starting a course in the near future.

Books.. Hi. Yes I love Hoopla, the range of books is AMAZING!!! The only thing I don’t like is I can’t make the writing bigger and darker. Sometimes It hurts my eyes. Thank you.

Not reliable to track. This is by far the worst audiobook app I’ve installed on my iPhone. It randomly loses the track of my readings, and when my phone is locked if I play the paused audiobook it starts a second stream of the book from the beginning of the book! I got tired of the app and returned the book to my library to loan them again via different app.

Very useful. I love hoopla cause it’s all about the library online I would give it 70 stars if it would be okay for you I love how easy it is to use

Good reader, with some quirks. Not a bad ereader, but let down by very odd keyboard support - for example, cursor-right moves the page slightly, rather than turning it.

Very glitchy. The premise is great, but the app is so glitchy. I try to search a book and it always flicks back to the start screen, whether I'm in the middle of typing, searching or reading. This happens over and over, until I give up and want to throw my phone against a wall.

Limit on borrows.. It is a good enough app but it annoys me that there is a limit on monthly borrows, especially such a small one! My 8 year old son used the limit up in about three days and we then had to wait the rest of the month for me to be able to get the ONE book that I wanted. We have other apps that allow us to borrow through our library and they have a limit on how many you can have at once, but not how many in a month. Unfortunately some of the books we wanted were only available on hoopla so we had to wait.

Enjoying the books. Very happy with the range of books available. Also happy to be able to read a whole series.

Hoopla. Hoopla has some good titles and it is easy to download a book via membership of a local library. However, on my ipad, the interface was inconsistent. Some chapters came in a tiny font I couldn’t read and I couldn’t find any way to increase the size.

Borrower’s Dilemma. I am a new user to Hoopla . A friend recomnended it to me. I used Borrow box and I am very happy with it. More user friendly. Hoopla’s audiobook selection is a nice alternative to Borrow box audiobook collection. My only complain with Hoopla is the borrowing time. Once I am done with an audiobook I cannot return it rightaway to allow me to borrow more audiobooks. It stays on my records for 21 days. Why ? I don’t need it anymore. Other user can listen to it after me. This 21 days role frustrates me . It’s stopping me to listen to another book in the series and also fills my memory up. Just sitting there waiting for 21 days! Please ammend it and add the return button. This way it will allow me to borrow more audiobooks rather than 6 only in a month. I also find navigating a bit confusing and harder compared to borrow box. Make our experiences using Hoopla a good experience. Make it simple. Have tree buttons Borrow- Hold- Return. Many thanks, Judy

Preview Audio. I borrow Audiobooks frequently but wish previewing was available on Hoopla as some narrators kill the story for me and I’ve wasted a loan.

It’s the best. It’s a great app, works flawlessly I wish I had found it years ago

First book read. Just finished my first ebook on this platform. Easy to user and navigate. About to start on Tess Gerritson

Enjoying Hoopla. So happy to be able to hear audiobooks for free from my local library. Illness stopped me from reading, so finding audiobooks has filled that void in my day. Was great through Covid lockdown, just borrowing through my iPad.

Thanks. This is an amazing app that gives us access to so much wisdom and insight! I love how it returns the books and you avoid fines! Most of all I appreciate the access to so many great ebooks and audio books.

Kalamunda library. Easy to you great download option

The best. It has nearly all the books I want. Thank you for creating such a wonderful app.

Excellent selection of good reads. Love Hoopla. Easy to use and a great selection of books to read and listen too plus more!

Good fun 🤩. Good app and easy to navigate. Just want to see some decent shows and movies.

I adore this app. I can’t speak highly enough of this app and the wonderful material available - I especially love the metaphysical audio books which are giving me so many new concepts to think about - with a library card access is free and this in itself is remarkable- Highly Recommend

Hoopla fan. I love listening to audio books!

Accessing through my library, limited range and poor search function. If I cannot find a version of Dune or Magician this cannot be a great option. I am unsure whether this is due to the library or the app itself!

Excellent app, very user friendly. I am using Hoopla to access ebooks from my library. The search engine is easy to use, and easy to download titles. I have an iPhone and an iPad, and they synced on the app perfectly. I am a very happy customer.

Good selection of titles.. I like using the App. Easy to use. Good selections of ebooks, eAudio books, video, films & comics. Like the Hoopla Bonus Borrows for the month November 2021. January 2024 Enjoyed serie audiobooks. Good selection & variety.

Takes long time to start. The opening splash screen takes 2-3 seconds to load. It loads much slower than other audiobook readers I’ve been using so I only use hoopla if the book is not available anywhere else.

Limit on borrowing too small. Love the content of the app, but as an avid reader 8 per month is too small. Even if you return a book/episode you can’t borrow more until next month. Especially as the courses are broken up into episodes you borrow individually even if they are 15-20min long you can easily get through all your credits in a day or two. Very disappointing.

Client Disservice. When I’d log into Hoopla, a message appeared stating there was a problem with my Burwood library card and to contact the library staff. I did so, the card was valid and able to be used at the library. When I logged into Hoopla again, the same message appeared! I repeated Hoopla instructions again. Same result. I sent Hoopla very detailed emails asking for SPECIFIC INSTRUCTIONS FOR THE LIBRARY STAFF. I also specifically asked not to be told only to contact library staff again. Of course I was given no specific instructions other than to be again told my library card was invalid and to (you guessed it) contact library staff. I added a card from a second library and got the same message. I tried a third library and successfully accessed Hoopla again. My access was not due to any advice given by Hoopla staff. I hope the Burwood library staff have forgiven my frustrations.

Holà. Intuitive and very easy to use. Lots of content available. Fantastic

Works the way it is Supposed to. Works which is better than some of the library apps I’ve tried so 5 stars

Great app as long as you have internet. I love using this app daily for audio books!!! It’s one of my most used apps on my phone, I would have given 5 stars only for the reason that when I hit areas often without any internet that I’m logged out of the app and can’t use it until I’m back in an area that does have it. As a full time traveller this does become a real pain as you can be with internet data for some days off grid.

Book limit. The only thing that’s stopping me from giving it five stars is the book limit. Bye now📚

Great app but 5 borrows per month is a joke. Hoopler is a really really good app! However, it would be really nice if I didn’t have to worry about running out of watch credits so fast. I mean who watches five programs a month? I could watch that in a day, or even in the space of a couple of hours.

Wishful Thinking. I do love Hoopla but 6 books a month isn't enough though. Wish it's up to 10 books a month. I have the audio on almost all day when I'm home and even when I go for my walks, have it on too. Pls pls pls add another 4 books for audio 🤞🤞🤞🤞🤞 other than that, I love Hoopla ♥️♥️♥️♥️♥️

Amazing. Love that this concept is a reality!! Makes reading and streaming affordable and accessible to anyone (with a smartphone of course)

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My son can learn listening skills by listening to Hoopla.. This particular book very engaging and the reader is very good. Keep my son Wanting to listen.

So many glitches. Great concept for borrowing books from local libraries; however, I’ve had nothing but problems with this app. Somehow, my library card was linked to someone else’s email so I couldn’t access my account for several months. When I finally gained access to my account, every time I try to borrow a book, I receive an error message that the daily limit has been reached, despite not having any books checked out. Very disappointed

Hoopla is nice but I don’t like the wait. I love hoopla but I don’t like that you can only get 2 books a month I go through books very fast so it isn’t the greatest but I still like it

Love it but…. I love the selection of books on here but the only thing I hate it that you can only download 4 books a month. I love listening to audiobooks and power through them so quickly that I have nothing to read/listen to for the rest of the month

Doesn’t work offline. I can “download” an audiobook to my iPhone, but the app signs me out if I don’t have a live network connection. That is not much good if you want to listen to a downloaded book on the go.

More books per month!. It’s a great app and I love it but there 𝐧𝐞𝐞𝐝𝐬 to be an improvement to the number of books we are allowed to take out per month!!!!! Like 2 a month? I read more than that in a week! Please, please improve this.

Hoopla is great!. Hoopla is great except the fact that it only let me borrow a few books a month, other then that it’s great.

Great to have books on hand. Like not having to go to library Has very good mystery series. My favourite app.

History. I love the content itself, but I would always delete my history so I wouldn’t re-borrow a title I had finished, thinking I was still in the middle of it and use up my credits. You used to be able to edit, select what you want and delete them. Now it makes you hide individual titles. Which would be fine, except it pretty much always hides the wrong one. I can’t figure out how to unhide things, and if I don’t screenshot my history first, I might completely forget what I’m in the middle of. So, excellent app, just don’t love that particular update. Edit: also, some people don’t seem to understand that borrows are based on your library, not the app itself. I have 20 credits from my library.

Hoopla. The app keeps making me sign in almost every time I use it.

Awful on Apple TV. Sure would be nice if you'd fix this long-standing bug in the app on tvOS. Every time I launch the app on my Apple TV, I have to enable it again: launch a browser, navigate to hoopladigital/link, log into my Hoopla account, and enter the 4-digit code. Only then does the app work. What a PAIN.

amazing. Love Hoopla. most of the books i want to read are there .

Can’t find half the titles available at my library. I can’t find titles I know are available at my library. I don’t know why they’re not available but it’s really annoying because this is the only app my library uses for audiobooks and ebooks. The only audiobooks available are titles I’ve never heard of. This app also doesn’t function the way other good library apps function, which is as an easily-searchable catalogue with various filters to limit results. This app has limited filters, and the ones available are close to useless and even hide titles that should be included in searches. I honestly don’t understand why my library switched from a perfectly functional app to one that seems incomplete at best.

You can find it on Hoopla!!. Love the selection and range on here, if I can’t find it on another app hoopla has it!! Sucks that I only get 4 audiobook downloads a month though.

Great service!. Lots of music titles you can’t find elsewhere.

Two is too little. I understand a limit of two but it would be nice to be able to return them and take out two more. Two books a month is too little

Extremely limited. You can watch 5 episodes per MONTH. At that rate it would take you nearly 13 years to watch the simpsons.

I love hoopla!. I just wish there wasn’t a limit to how many items you can borrow per month! Other than that, it’s great!

Amazing. Worst search filter. Especially the binge passes are great. But the search features are useless

Not accurate. When I open from the I pad, it won’t let me borrow the specified amount of items. Always less than 10 (my monthly limit)

Love this app. Thanks so much for this great app . I has everything.

Hoopla is a very good app. But…. Hoopla is a very good app. But, I do NOT like the fact that you can only borrow 4 books per month. Why? It’s stupid! Why not let me borrow as much as I want? Could’ve gotten 5 stars. Very frustrated.

More borrows per month. Works great. Would like more then 4 borrows per month when there is books, movies, and comics in one app and we can barely see anything before we run out of borrows. Otherwise I love that this available and the options are great

tv series. I really enjoy the programing,however would like to see the tv series in sequence.

Very good. I love all the books they have, except the fact that you can only check out 2 titles a month

It USED to be great.... It used to be great! But they keep limiting the items per month that you can have!!! First unlimited, then 10, 5, and now 2?!?!? I’m happy that they let us have anything, but TWO?! I could get through that in two DAYS.

Can’t sign up. Launched the app and went to sign up. Filled out the information but couldn’t click to go forward. Nothing happens.

Upgraded now it doesn't work. Can't load anything or even connect to Hoopla now

Happy. Don’t have the budget for streaming service this does the trick just wish I had more rentals but it’s all good.

Great App. Beautiful beautiful books and very accessible at all times. I do find it hard to make time to read but with this app, I’ve been able to finish one book in 3 hours

SEARCH Sort options, category options and series listings,. I used to be better able better search, sort, by category as well I would like to have series listings available by author. Thank you Maureen Canada 🇨🇦

Awesome but. It’s awesome but I wish you could do the timer sleep timer then you can book mark it instead of me always having to skip and. Find where I am

Dalgliesh. Very good thriller

doesnt work anymore. the hoopla app doesnt work for any of my devices.

It is good idea. Maybe add more book we can take out

Won’t load. The screen is still black even after the recent update

Love it.. Sometimes can’t find certain books when I’m looking for something g specific but I can always find something.

Great app!. Hoopla is filled with interesting and varied content. The limit of 6 titles per month is disappointing particularly when I want to watch a television series. Please increase this limit!

Good app. It’s good

Inconsistent. I love the books on here but it’s constantly glitching saying I don’t have any borrows when It says I have 5 and then I can’t read any books at all. other times it works pretty good but it’s seriously getting on my nerves.

I like the app but. I like almost everything about this app, but what I don’t like about the app is when I borrow something by accident I can’t return it right away. I’m not trying to return it five hours later, but it would be nice to be able to return it within say 10 minutes. I’ve accidentally grabbed novels instead of audiobooks and I have also accidentally grabbed a book that I’ve listened to before. I would like the option to be able to return it and not lost the ability to grab another book.

Love hoopla sm!. I love hoopla! They have so many varieties of different books! I just wish they had more of the books I like but besides that it's such a good app! 100% recommend

Great app. Hoopla, you Rock!! Love this app.

Not enough. Really enjoying hoopla but very disappointed with drop in amount of loans really have to spread out my book listening

Was enjoying.... But suddenly all my content/favorites/borrowed books have disappeared and I have to search for the book to read it. Restarting the app & my phone doesn’t alleviate this issue. I’m hoping it’ll fix soon!

Does not open on iPad Pro. Title says it all.

Warning. Quite surprised when I reached my limit. Did not know this would happen. I would never have started a series. Maybe a warning of number of loans remaining would be useful.

Hoopla is great. Especially amazing for reading video game books

Reading. What a great way to access 1000 reads! Online Love ya Hoopla!!!!

Mostly hot flaming garbage. Audiobooks tend to work okay most of the time but eBooks are a figurative tire fire. Links don’t work, can’t search for specific sentences, crashes constantly... list goes on.

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Great when it works. I have enjoyed borrowing TV episodes, movies, music, and the occasional book or audiobook. Even a couple graphic novels since I got my iPad. I wish the books would go to Kindle, like with Libby, since it’s a lot lighter. But I my main issue is that the app won’t fully load if I’m offline. The times I watch digital videos and listen to audiobooks is most often are when I’m traveling on long international flights, without WiFi. Media that’s downloaded in the app should be accessible even if I’m offline. The only way I’ve managed to work around this is to keep the app open to the media, and keep coming back to it regularly, as I head to the airport, check in, board, etc, so it will still be active when I’m ready to sit back and be distracted from the less-enjoyable aspects of modern air travel. Also, right now it’s not loading any content, even though I AM online. I tried reinstalling it & logging in again, but no dice. Search doesn’t work, and the Home screen & Favorites have no content. Disappointing.

Grateful for free educational tools. This app is truly a gift. I have saved so much money by utilizing the free book downloads and I have had beautiful international flights with this app. The interface works well, however I did notice that when going into airplane mode one must have the app open and the book open or you might not be able to access the book without in flight internet. Otherwise, super easy to use, it shows me the history of what I have already read, it has an accurate search tool, and so many titles that I didn’t expect to find in this specific app. All around a wonderful app which pairs with a library card, making learning a graceful process where information is accessible to anyone regardless of race, gender, class, or income. Exactly how education should be. Blessings on the path of growth and expansion.

Great app — unable to switch districts without bugs.. I love Hoopla. But since we moved one district over, we had to relog in with our new card numbers. You would think this would be simple, but no. I spent 30 minutes trying to get the app to allow me to 1) enter the info in the correct space — it kept reloading the page with all the words on top of one another, then 2) I finally was able to enter the info into the correct spaces, it would not allow me to scroll down to save the new info. 3) after finally getting it to save once, I went to borrow a book and it told me it was unable to do so. So 4) I went back to look and it tells me we are still logged into the old library. So I log out, log back in. 5) it still logs in as the old library and then 6) after I try to re enter the library card info, it tells me the card has already been registered. But I am still unable to borrow anything! This is absolutely so frustrating — all to switch library districts. Please fix the bugs here — otherwise I love your app. Just wish it was easier to use when switching districts. Til then, I’m stuck.

Love it. I was using audible and it was expensive- $15 a month and one audiobook. I saw someone post on FB asking about other ways to listen to audiobooks and saw several list Hoopla. Decided to check it out even though I haven’t been to a library in years- I moved to a new city 7 years ago and have never been to the library here. I was able to download the App and then go online and get a library card at the same time- all without leaving my bed. Already downloaded my first audiobook (Jessica Simpson’s Open Book) and finished it in less than a week (11+ hours-eek) Was excited to browse the library as I’ve already found a few books I’ve used credits for on Audible. Could have saved a few credits if I knew about this app sooner. So excited to borrow my next book! Also saw you can borrow movies too!

Library in my pocket!. I love being able to access the world of the library, through an app in my phone! Now I have access to all the audiobooks I could ever want to listen to, and even videos in music. However, the app has a few things that are sorely lacking. I also use the Libby app to access my audiobooks. One of the things that is exceedingly helpful is the ability to see whether or not I have previously borrowed an item, and how far into the audiobook I have gotten, ie. did I finish it. Also, if I exit the app and then return to it, Libby is able to maintain which book I have previously been in the middle of. Hoopla is unable to provide any type of information about previously borrowed, and even when I leave the app for a matter of moments it will often lose track of which book I was listening to. That is, in reality a minor issue, as it will maintain where i was in the audiobook. Not having any information about previously borrowed books is a greatly missed service!

My Resource, Mentor, Education and Entertainment. Hoopla provides access original texts in philosophy that are the resource that has changed my life. When I “read” a book now, I have learned to listen carefully on Hoopla to a brilliant reader guiding me into the feel and flow of the writing. I have listened to Spinoza’s “Ethics” and Descarte’s “Meditations.” Will and Ariel Durant’s histories have given me the world in long audiobooks of 64 hours or more. The game changer for me was when I had a job that allowed me to listen. I started with Homer’s “Iliad” and “Odyssey” then following the thread Virgil’s “Aeneid,” Danté’s “Divine Comedy” and then James Joyce’s “Ulysses.” I find after a month of such listening and not a moment of the current “news,” I understand the world enough to better understand the news broadcast than if I had listened to a steady diet of “information” from the media. Hoopla is my resource, mentor, education and entertainment.

An ok secondary app. This is an ok secondary app for my library (Overdrive is far and away, much better) because it has some of the less popular ebooks I wanted to read, though it seems to focus more on audiobooks. There is a huge problem keeping your place in the books though. Even if you bookmark a page it never takes you back there. Usually it takes me to the beginning of a chapter I’ve already read. Several occasions I’ve turned a page and ended up in a totally different chapter! I’ve also had numerous times when I get to the last page of a chapter and it won’t turn the page to start the next chapter, it just freezes up then closes the app. Then I have to hunt around for my place because when I reopen the app, it’s not in the correct spot. Very frustrating. You can’t depend on the page numbering at the bottom of the page because those keep changing i.e. 324 of 940 then all of a sudden it says 376 of 1023. What! This app definitely needs some tweaks to bring it up to par.

Their Eyes Were Watching God. Incredible book. The people were so well drawn; they felt real. It is the story of one woman’s life and how she developed from a compliant young girl to the whole person she was meant to be. She did as she was advised by her loving grandmother. She married a wealthy, older man so she had protection from the world at large, only to find out that a person needs more than that to feel alive, to BE alive. She made a decision to find what she thought she wanted but did not know how to get it. When circumstances brought her all the trappings of a supposedly happy life, she found it empty and unfulfilling. After having been widowed, she realized she had options and went with the one (a much younger, apparent loser) in spite of what others said and how strongly they disparaged her choice. I’m going to leave it at that. Read it. BTW, the audio version is done by Ruby Dee. What a wonderful voice for this story.

Amazing, but one thing. I love this app. I can read all my favorite books wherever I go, and hoopla has a lot of reading choices. But the one thing that downgrades the whole experience by a ton. The borrowing limit. It usually doesn’t bother me when I use apps like overdrive, since I can just finish and return a book, then I can get another one because I have a open space now. But in hoopla, when you return a book, you don’t get an open space to borrow another book. This is a problem for me, since I am a fast and vivid reader. It makes it so that I can see all the books I really want to read in the search engine once I finish the ones I already borrowed but have to wait a month to read them. I mean, if you can somehow avoid copyright lawsuits from book publishers, making the book you want available to you at the second you tap borrow giving you a giant advantage over competitors, how can you not have a return and get another book feature like very other public library ebook borrower! Please remove the limit.

Why change review stars color. I love hoopla. For reviewing anything in hoopla why have the stars switched from gold to blue? The general average reviews are shown in blue and when you review an item yourself the stars would show in gold. That way I knew I’ve read the book. Otherwise in hoopla how can I keep track of what I’ve read? To me that was the benefit of the gold star color. So why did the color change to blue? Now I can’t actually tell if that’s my review or the average public review? I don’t like that there isn’t another way to mark a book as read in hoopla… the gold stars served that purpose. Also it is frequently annoying to do a search for a specific author and not have all of their available book titles show up. But if you do a specific book title search you’ll find certain titles that did not show up in that author’s name search.

Great idea hobbled by miserable app experience. I LOVE the concept of Hoopla. I’m very grateful — especially in this current time of libraries being closed — that a service like it exists. However, using the app (at least on an iPad Pro) is absolutely miserable. I primarily check out cookbooks from libraries and my iPad is at my side the entire time I’m cooking — in landscape mode. Unfortunately none of the Hoopla books will rotate into landscape, which I find quite frustrating. Adding to this frustration is poor-to-nonexistent navigation, with some titles not having any index where you can click through. That wouldn’t be much of a problem if I could just scrub through the book, but I can’t do that either! And when flipping page after page after page, half the time the app freezes or crashes. So the end result is, every time my library shows me something is available on Hoopla I have to think twice if I really want to bother, because it’s such a hassle to read. I have an iPad primarily for reading digital material, so it’s really unfortunate that such a great resource is so badly implemented.

New and Improved and Better Than Ever!. I've always been happy to have Hoopla as an additional source for reading materials, but they've made some improvements to the app that have made me VERY happy. I am most pleased hat one can now read either in portrait or landscape mode (landscape had not been available). This may seem like a minor thing, but reading in portrait mode on my iPad is not comfortable for me, so I used to go to Hoopla only as a last resort. Now it can be one of my go-to "first resorts." For reasons I don't understand, but for which I'm grateful, Hoopla has books that my other library app (Libby) doesn't have (particularly, some older books), even though I connect to both through my same local library. And they also are a better source for audio books than Libby (no offense, Libby; I love you, too). So keep up the good work, Hoopla!

Books! Music! Movies!. Hoopla is available anywhere & anytime for borrowing a movie, CD, ebook or audio book. This app is invaluable to me, as is my public library, which provides access to it. When I’m home, Palm Harbor Library usually has what I need. But sometimes I need to use Hoopla for immediate access. When we vacation, we have access to audio books for long road trips - short ones, too. When we visited family in Albuquerque, we downloaded juvenile books that entertained us on a 5 hour trip to and from a Colorado cabin. Adults were entertained as well as young people. Hoopla is easy to use! It has new and old materials, and those materials will please most age groups, male and female. The ebooks make reading easier as the font can be adjusted - large or small - and the manner of reading is also adjustable - side to side it up and down. I like the bookmarks, too. Hoopla is excellent!

My Favorite App. I love Hoopla and use the heck out of it. I use the sleep timer every night. It is fine as it is but would love to be able to type in a specific number of minutes. I also like that I can change the playback speed of audiobooks. It's so easy to borrow items but I use more than 10 emedia each month so I augment with Overdrive. The search feature requires very specific input and is kind of clunky. That said, it's nearly perfect and I would not want to be without it. Update: Thank you for the cool sleep timer! I love being able to set the timer for any amount of time that suits me. Bad news: The latest update prevents me from accessing downloaded audio books when not connected to the internet. This is EXTREMELY FRUSTRATING!!! Please fix this immediately!! I really rely on my downloaded books. What is the point of downloading them if I can access them!!!! GRRrRr!

Great Resource!. Use primarily for music with the occasional book or video. Pro tip, search music and film by the publisher listed at the bottom to find related content as most record labels and film distributors specialize in a certain genre. Main complaint is search in general. A quick search of a musician by name rarely gives you a complete list of all works available on the app. Selecting the artist name link listed at the bottom is often more fruitful. Searching the title of albums not shown will often show them as available. I generally need to reference online info about the album catalog anyway as dates are often lists as the latest publication not original release and no album info is available. Also, no gapless playback. Classical recordings where one track flows into the next will have a brief gap in the sound between tracks.

General. I like this app however it needs much improvement .. the home page lacks visual interest and is uninformative in directing the user around the app .. the search page is absolutely a desert .. the entire page for only a few blue rectangular boxes (trending, popular, featured, etc.)! Also, for books, the pages won’t turn continuously.. frequently the user has to delete the book and start over to reengage the app so that pages can be turned (in other words, it gets stuck and won’t advance)! Also, there needs to be more up-to-date audiobooks .. some authors you feature write books in a series (for example Alexander McCall Smith and his Ladies Detective series), yet you only offer spotty selections of their series .. who wants to read books that are intended to be a series out of order? Lastly, more current audiobooks need to be featured!! App seems old and stale; needs a makeover. D.

Works, but with a few glitches. The Hoopla app is my go to for for books not at the library. Normally it keeps track of my favorites, but its got a glitch lately. The ebooks, audio books, and music all have ebooks, the same ebooks repeat in each category. And that makes it hard to find a something I have saved. Also, it won’t let me return early. It gives me an error message in the app. I have tried to reload it, turned my device, iPad mini, off and on. It doesn't help solve the issue. I miss being able to check out more, before the limit was lowered. And, lastly the word definitions are not great, leaving me to search Google. I don't have any other complaints. I enjoy reading and it gives me more choices for ebooks, but also for music and Video’s. I can adjust the page to yellow, which is easier on my eyes, darken the font to help me see better, and choose fonts. I would recommend Hoopla!

OMG this app is amazing. This app is amazing! It is simple to use and you can find titles that you usually wouldn’t find in another app. There are a plethora of audiobooks which is great. And the one thing that I absolutely absolutely absolutely love is that they have created a section for Black Indigenous and People of Color. You can find books and audiobooks from people of your community and when I found books from Black, Indigenous, and Asian people I freaked. Hoopla makes it very accessible to get these books and you’re not on a scavenger hunt they’re there right there . Look forward to reading and listening to these wonderful titles and I appreciate Hoopla for making these different sections(especially discussion of race section and more) but also I would like to think my local library. This app is amazing! Also they have avatar the last Airbender and legend of Korra comics like who can beat that!

Best Library App Ever. I think this is my second review but I absolutely LOVE Hoopla! I probably use this app more than any other app on my phone. They have so many options of audio and digital books, as well as music to choose from and all I need is my library card. This is app provides a wonderful, free service, which is almost unheard of in today’s world with all the paid subscription apps. I just can’t say enough positive things about it. I am unable to subscribe to many of the music apps that allow you to download new albums, so I was pretty bummed with not being able to listen to Drake’s new album. However, this morning I get a notification saying that it’s available, and I’m ecstatic! They don’t always have the albums or books I’m looking for but for the most part, they do. I’d say this is definitely an app to have on your phone if you enjoy reading, listening to books or music!

Excellent App!. Great layout and function, love options to search by categories within specific genres as well as collections. I don't however understand the reasoning behind limiting the amount of items borrowable to 20. Someone please explain that to me. It's digital and it's not like even downloading an item makes it so another person can't use or see said item so a limit seems arbitrary and pointless to me. I also wish the music selection would have any artists full discography instead of just one album, as is the case with certain artist. Especially world known artists that have won a Grammy and you don't even have that award winning album nor that artist most popular and successful album by sales either, just their 4th ever, random release. Puzzling. Love the app overall and still give 5 stars, hard to complain about free entertainment with zero adds really.

I love it! But.... I love hoopla I mean it's great! But I really wish that I could borrow more books each month or that instead of each month every two weeks. I read my max in about two weeks and then I have to go to kindle which is really hard to get books on and we spend money on them. I like hoopla but for me to give it a full rating I would like the Devs to do that. I also want to say that once this glitch happened when it had just become a new month and I started to get a book. It said that I had all of my books and that was fine until I try to grab a book and then it said "you have reached your limit for books." But it had JUST started a new month! And when I went back to my home and guess what? The text at the top said that that I had reached my limit! But I could see that I clearly that I had not gotten any books yet? Please fix it -unknown ☣️

The best app!!. I have a fairly long commute to and from work every morning and evening. I’d say between the car, the train and the shuttle ride it takes me about 4 1/2 hours and travel time. When I realize how much time I was spending commuting and not using that time as effectively as possible is when my father recommended this app. I am much more inclined to listen to audiobooks and read anyway so this is the perfect match. I hear everyone talking about this app audible, and I don’t see what all the hype is about. With this you can get five bucks a month free of charge. Well it’s not really free when you consider that it’s tax dollars that are being used to fund it. I read an article saying that the average CEO reads one book a week. If I stay on target I to read one book a year this week. If you don’t have this app yet, get it. Happy reading or listening to all the book lovers out there!

Too many animations in e-reader. I’ve enjoyed hoopla’s service and reader for years but I’m just kind of annoyed with how there’s always some extra item of information on the screen while I’m reading that I can’t get rid of. Before on the online browser reader it was this bright red x in the corner, now it’s the blue progress bar at the bottom of the screen. I could, and have, gotten past those things before, but the one thing I can’t stand is page turning animations. There should be an option to turn this “feature” off. I want fewer distractions when I’m trying to read, not these constant visuals of information and unnecessary animations, especially ones that actively slow down my ability to read my book. This isn’t a request for a scrolling view mind, just a request for a sliding page turn. I won’t be using the app anymore if I can’t turn this animation off, which is why I can’t give it a higher rating right now. I will add that the newer feature on the online browser reader that allows you to dim the browser page is a nice addition and I’d love to see that in the app as well.

Several books and complaints. Some of the books indicate whether or not they are readable or audio. Some have the ear bud logo but some do not. Some are written in a foreign language but even after you read as much about the book as possible, you check it out to hear a foreign language. I recently checked out a David Baldacci audiobook that did not state it was translated to German. Surprise ! The app is not intuitive. I want audiobooks only because of a visual handicap. However, cannot seem to be able to set other filters such as kids / young adults/ etc. this app seems be able to handle one filter only. It needs some serious revamping to make it more user friendly, less annoying Also, why does this app have 2-3 begenning books of a series skip 1-2 books and the pick up later time sensitive books in the series? This is a huge frustration and a real showstopper . If not all books are available in the library, don’t stock it with huge reading voids missing 1-3 books in the series! Thank you

Has hoopladigital stopped working with the latest iPod touch?. I have used this app for many years and loved it. Lately it has been slowing down and it was hard to download library audiobooks. This morning I finished listening to one audiobook and started listening to another when it stopped. It won’t let me back in with my password which works on my phone and ipad but I don’t want to carry them around to listen to my audiobooks. I have tried deleting the app, deleting the passwords and putting them back in. It won’t let me use my iPod touch 7th generation. Is it because of the latest update? I eventually did find a way to get it to work on my iPod again. I deleted the app and passwords from the password manager on my iPod. Restarted the iPod the did the forgot password thing. As soon as they sent me a new password I changed it back to the password I wanted.

wonderful yet there are problems with content. Recently something odd appeared in the items to be borrowed and when I reached out to Hoopla support, I received an automated reply. I’m on round three of responding to automated replies in regards to a seemingly first-chapter rough draft that is being offered as a publication- and no longer do I have the energy to push forward. I only wanted to point out a non-technical problem however hoopla appears to only have support for technical issues. I will continue to enjoy the service; I am grateful for the borrows. hoopla certainly is a wonderful option to augment the digital borrows from my local library system. However Hoopla contains content which isn’t valid and does not have resources to accept that feedbck unfortunately. Luckily borrow count renews each month so the wasted borrows go away eventually. If they had support or any form of quality control at all this would be 5 stars.

The Hoopla App. I would have rated this app 5* in October of 2019. But now I rate it 3*. Why? Because for the entire month of November I was unable to download anything from the app on my mobile device. At first technical support at Hoopla said I was running an older version of the app and needed to update it. After doing exactly that, those annoying pop ups continued with the explanation that my library has reached its limit and will be reset after midnight. All of November! I contacted my public library who finally said their contract with Hoopla was being renegotiated and that may be the problem. So why didn’t either the Hoopla folks tell me that to begin with? And certainly the public library should have sent out an email to the tax payers whose tax dollars pay for the libraries. Other than that fiasco, the movies are good and I enjoy the synopsis given for each tittle.

Not enough titles per month. I love this app! It’s definitely become one of my favorite daily apps to use. Since I live in a rural area, going to the library is quite difficult. This month was the first month I used up all 8 titles allowed, so it’s going to be a boring Christmas break. I understand having a limit, but I borrowed a few titles I didn’t like. Putting them back doesn’t allow you to borrow more. One would think since it’s based on number of titles, you could just borrow the same title again. Apparently that’s not the case. Extremely disappointed, since I love the Puzzle Palace Bingepass, and I can’t borrow it again until next month. If we could be allowed to borrow the same titles without it counting against us, or borrow a few more (especially if we put them back right away), that would be extremely helpful! Thank you! Again, I truly love this app!

Hoopla Website. I love, love , love Hoopla! It’s my favorite website for ebooks and audiobooks. It’s my passion. I spent most of time at the Carnegie library around the corner from where I live when I was a child. I love too read books or listen to audiobooks literally all day long; often falling asleep listening to my audiobooks. Your website has is huge and has a vast selection. Hoopla offers many of my favorite authors. With wireless Bluetooth, I can multitask when I cook, clean, laundry or even when I travel to and from doctor’s appointment or on a long trip in my car. Reading is my getaway during stressful situations. I have suggested Hoopla to my siblings and friends. I’ve also suggested it to my grandchildren and sent Dr. Seuss’ books to all of them as their first books. They are avid readers now. Reading has advanced my youngest granddaughter’s reading by several levels in school. I encourage anyone to download this app.

Ok app not good though. I listen to audio books. This app has much of what other audio book apps have, but it’s a clumsy interface. One problem is on the playback interface when you try to use the slider to go backwards and forward in the book, It changes to another page of the interface. Setting the sleep timer is hard. The interface on that page is very messy. Both the bookmark and sleep timer, as well as the book information should be accessed via buttons on the playback interface. The history interface should be sortable by date, author and title. There should be a filtering tool to choose to display books based on attributes such as genre, author, series name. When selecting a book the information interface should clearly show if the book had previously been checked out. Perhaps the “Borrow” button could be changed to “Borrow Again”.

this app is underrated. at first I got this app so I could listen to all my favorite Fnaf books but it had so much more than I expected visual comic books that moved some that could speak to you and turn the pages for you music movies pretty much everything this game is amazing the only downside I would say is that it requires a library card to make an account I don’t know man I think it’s amazing and I think it’s amazing I love this app I can listen to all my favorite books well most of them some of them aren’t included and it takes a minute for some of the new releases of my favorite book series to come out in the app but I did that I think it’s an amazing app you don’t need to speed it up it’s perfectly fine the way it is I love this app and thank you for it sorry about my rant I just can’t help it it’s amazing I’m gonna stop ranting now and thank you for making this app

Gotta love it! So easy! Accessible Learning!. Hoopla app is great! You can be access their library for FREE through your local library or make a hoopla account. They have a huge selection of audiobooks which are my favorite. As well as books, music, and movies. The app is super easy to use and well designed. Simple looking but complex. The app is full of internal links that allow you to explore more material by author, narrator or publisher. Finding your next book has never been easier. The back up 15 seconds is genius and makes audio catching up seamless. Finally it’s like the sleep timer setting was meant for me. 15 minute timer before bed and I never have to wonder were I left off in the morning. Also, Hoopla is amazing for Students with Learning Difference. Students with Dyslexia can melt into a book with out the messy stress of reading. That’s why Hoopla is my go to Audiobooks App.

potentially a great resource but too buggy. I have been using Hoopla a lot what with being stuck at home and the brick and mortar libraries closed. I love the detailed categories for browsing, and I really like being able to click-hold a word to search the internet. Unfortunately, the app is terribly buggy and crashes constantly. My two chief complaints: sometimes click-hold, instead of highlighting a word and offering an option to “Look Up”, will skip you dozens of pages forward, as well as getting the screen stuck in between pages, even as you flip back to find your page. closing and reopening will fix the in-between pages issue, but you’ll still be nowhere near your original place. secondly, and this has not been an issue in all books, pressing the table of contents/bookmarks icon will cause the app to crash. I rely on bookmarks to keep my place, because of all the bugs and the (honestly, unbelievable) lack of syncing between devices. I want to love this app but can’t understand why so many bugs persist update after update.

Why the borrow limit???. Ok. Let me start with this. I love hoopla. Who doesn’t? But I have a problem with the borrowing monthly limit. I am in the middle of reading a big series and I am checking out the books as I go along. I am a fast reader and I get through them pretty quick. However, April just started and I know that I haven’t checked out 6 books already. I have just downloaded the current book I’m on, but once I am done with this one in a day or two, I have to wait all the way until the start of May to continue. I really don’t want to do that. Can I make a suggestion? Ok, I think that you should make it that we can only have 6 books in our hoopla. So we check out some books right, but then we can’t check out any more until we return the ones we have until our amount of books is below six. Just a thought. But I still don’t understand the reason for the limit. Could I get some answers??? I love hoopla and I want it to be the best for me and everyone. So please take my thoughts to heart. Thanks for all you do!!!

Inferior to Libby. My library has some books available through Hoopla and some through Libby. Hoopla is inferior in several ways. When I shut down my iPad and later start it up again and launch Hoopla, it doesn’t necessarily open where I left off in the book. In fact, the pagination is sometimes different, so that the page where I left off was p. 134 but that section is now on p. 126 after restarting my iPad, so I have to be sure to set a bookmark. Sometimes that doesn’t work. In the book I just read (Ivory Shoals), Hoopla seemed to think that each long section was a single page. When I was on p. 95 of Section 2, I set a bookmark, but after restarting my iPad and clicking on the bookmark, it went to the beginning of Section 2. Fortunately, page numbers appeared at the bottom of each page, so as long as I wrote that down somewhere, I could find roughly where I left off, although the exact location might be 10 pages away.

Help. Update: After posting the paragraph below, the developer contacted me suggesting that I contact the customer support team. (If there’s a next time, I’ll do that first.) Anyway, I was helped and now can sign in and use the app. Thanks so much. I like Hoopla but am stuck. Didn’t want to post this in a review but the link to connect with the developer appears to be broken. I was part way into listening to “Fast Girls” and really enjoying it. Now the app doesn’t accept my sign-in. Called the library as that is how I have my subscription. Explained the problem and that I tried to fix it by resetting my password but never received an email with a temporary password. Also tried to start over but blocked because I already have an account. Library suggested uninstalling and reinstalling. Same result. Would really like to finish this book before it expires. Please help.

Awesome app but needs some improvements. I am so thankful for this resource from the Phoenix Public Library. It is great! However, it isn’t exactly user friendly yet. Why can’t we deliver books to our Kindles like with Libby(Overdrive)? So I could read books on my Kindle Paperwhite and not have to purchase a Kindle Fire just to use the app. Why can’t we copy and paste highlights? Also highlighting is a bit wonky and glitchy in the app. It is hard to select the passage desired as it jumps forward or backward on the page. We also can’t seem to export our highlights and notes either, which would be helpful. Also, is there some way of connecting our Hoopla account to our Goodreads? Kindle is connected to Goodreads and all my updates and highlights show up there as well. It would be great if some of these issues could be addressed, but thankful for this resource as it seems to offer much better selection than Libby(Overdrive), at least the books I want to read. So, thank you, and I hope this app continues to grow! :)

Remembering and page set up. I enjoy the hoopla is free through my library, but the fact that it doesn’t save your place is frustrating. I have to highlight where I left off, which doesn’t always get saved; take a screen shot, so you have proof of where you left off; and it takes forever to read through a page by flipping page after page. When you read an email, you don’t have to flip a page. Instead you scroll up. By scrolling up, you can read more more quickly and faster. Instead of having to make sure that you didn’t skip two pages, which has happened numerous times. I’m also not crazy about the lack of books that I’m looking for. It doesn’t give me much hope on what I’m looking for to read. For example, I was looking for Suze Orman books to borrow. I could find 1 book of hers and it’s for over 50+ in age. I’m 34. There is a couple audiobooks by her that hoopla has, but I don’t do audiobooks. If I’m going to listen to anything, it’ll be music.

Wonderful. I use Hoopla to listen to audiobooks from my local library, and it’s wonderful. I have always loved having a story read to me, and audiobooks are exactly like this, except that the person reading never says that their voice is tired & they need a break. When I’m driving, cooking & cleaning, I can listen to stories, and Hoopla has made this possible. I have been using Hoopla for several weeks now, and it is perfectly reliable. Now that I’ve set up my library account, which only required that I enter my library card number & PIN, I open the app, browse or do a search for a library book I want to “read,” tap on the thumbnail image to check it out, then tap it again to start reading. The audiobook automatically removes itself when my library loan expires. Really appreciate how easy this is to use.

Great for audio books but crashes for e-books. This app is great for streaming movies or listening to audio books, but it keeps crashing for e-books. For reading e-books Libby is definitely FAR superior. I’ve been using Hoopla for the Palo Alto Library (since it’s their app) and Libby for the Menlo Park library, but I’m going to have to either use Libby for e-books or go back to Overdrive. Hoopla just keeps quitting on me. And I’m using the latest iOS. I turn the page and it turns multiple pages so I have to hunt to figure out where I am! Seems like one needs to bookmark the page before trying to turn it! Update: This last time something happened and I ended up with two tiny columns on the page, so I had to switch to scrolling view so the type was legible. I don’t like this app, but I was grateful that they had the book I wanted to read. Turns out Hoopla and Libby don’t have the same books, even if you use them for the same library!

Great except for bugs. I love Hoopla, and prefer the selection to the other library audiobook sources I have tried. My biggest problem is that there is a bug with downloaded titles and renewing. Anytime I have used the option to renew a title before it expired, the title stops working. Deleting the download and re-downloading doesn’t fix, restarting the app doesn’t fix. The only way I can ever get it to work is to completely return the title and use another borrow to check it out. Happens every time- so I highly recommend not renewing but rather letting the book expire and just checking it out again. Also, I cannot find any way in the app to switch the audio output source. This means if I am listening to a book on earbuds and then get into my car, it automatically switches to playing in the car and I cannot find a way in the app to switch back. Otherwise, I enjoy the app.

Amazing but still needs work. I love this app. Because of hoopla my reading went to the next level. I have read over a 100 books! I recommend this app to everyone who wants to level up their reading! I am grateful for the ease of the app. But the borrowing of the books is a problem. Even though I would have plenty of monthly borrows left the app will tell me I reached my borrow limit and to check back by midnight. Even when I check then or even the next day the same notification will pop up. Random days it seems where the heavens open up and I get to borrow books, so I will normally just use up all my borrows because I don’t know when I am going to be able to use them again. It’s the only frustrating part of an amazing ap. But it’s the most important part of an app that allow your to read books, the checking out of the actual books.

Hoopla review. I have literally fallen in love with this app! I just wish there were more barrows for the month. They limit you to only 5. I work ALOT 6 days a week 15-18 hours a day (during summer 7 days) and my fiancé and I love watching movies on our down time while spending time with each other. She works just as much as me so we barley have time to physically check out movies from library and return them. So it’s a luxury to just log into the phone or computer and see the movies we want especially with No late fees. There are a ton of tiles including ones I have tried to rent, but and check out and can never find them anywhere. But they have them in hoopla! I wish the app was able to run on my PlayStation 4 pro or Xbox one s but it doesn’t. Not even on browser. I can only surf the site not stream. I wish they would change the software to accommodate more hoopla users but other than that I love. We love it

2 bugs with new update, but still a great app. This is my first app review EVER and the only reason why I'm doing this is because this is. 5⭐️ app without question...until the update. There are two bugs that I have noticed that have really started to take away from the experience. 1) Whenever I start playing an audiobook, doesn't matter which one, it automatically starts playing at 1.0x speed. When you listen to 1.75x speeds or higher, this becomes the most annoying thing, especially when driving in a "no-hands" city so I have to take extra caution to work with my phone when speeding it up again. This happens when I get a phone call and hang up, when I pause for any reason on my phone or through my car controls, or any other time that it has to pause for any length of time (turning car on and off, etc). 2) When browsing books, after a certain point the titles will start repeating themselves, so I'm not sure if I've made it to the end of the list or if it starts repeating before then. I know it'll take time but I'm really hoping these issues will be fixed. I LOVE the selection and layout. I have read and listened to so many life changing books with this app and I will continue to use it regardless of the new issues, but it would be great to be able to fully enjoy it like I previously did.

Please fix the glitches. I love this app. No seriously, I am married to this app. We flirted all through 2018 and finally made it official in 2019. When the pandemic happened we got closer than we’ve ever been. LOL. Ok seriously… It has a ton of books and movies and music! The dressmaker, for example, has become one of my favorite films. I think my favorite book has to be The Invisible Women. I literally reborrow it every week to reference. I love the versatile catalogue of music as well. In the mood for Trumpet Jazz is the best and you can thank me later. They’ve got the soundtrack to Hamilton for crying out loud! I was experiencing some glitches about a year ago but they’ve all been squared away. My mother is now an avid user as well as she does not read but will listen to almost anything once. Thanks so much for the treasure of all this free entertainment and information.

Fantastic Service. I get this through my local library and I am thrilled with it. There is a terrific selection of new and classic books, available in ebook or audible format. In addition, there are video selections, although I have not chosen any of those yet. I am an avid reader and six choices per month seem generous, although I’d love even more. The audio books are my favorites as I listen when driving and before falling asleep at night. This service also saves me money as many of the titles I would purchase if I had no alternative. Thanks, Charlotte Mecklenburg Public Library. I wish it were possible to hear a sample before borrowing, as is the case in purchasing audiobooks. I have wasted borrowing power on readers whose voices were too unpleasant for me to enjoy listening. The only alternative is to return the book. Please add that feature. 😎❤️❤️❤️

Nice idea, but.... It's a great app to catch up on books that I don't have to buy first. This has enabled me to be able to make a more educated guess before purchasing. But I've had problems more than once with books that download, then don't play. After contacting Support I had hoped that I would be given the "rental" back or not have it count against me, but no luck there. I started not to write this, but it just happened again with another rental. Great concept, but I don't like checking out something, not being able to read it, then not getting the rental taken out of the number I can check out. I see reviewers list a different number of rentals they can do per month. Mine is 8, I've seen 4, I've seen 10. Don't know what makes each one different. And I agree it does seem odd that even if you return a rental you can't check out another one if you've reached your max for the month. Also had quite a few times that the app has crashed. Rebooting my iPad doesn't seem to make a difference.

For being free, it’s awesome!. I recently became a member of my local library and found out about Hoopla. What I love about it the most is being able to listen to the audio book of some of the books I’ve been wanting to read, it makes it so much easier!! Sometimes I am confused by their library assortment, some popular or recent titles are in here but a large amount of books that are on my bucket list are not available making it a hit or miss for me. I cannot complain for this being included in my membership at my library and me not paying a cent BUT I might as well share some of the titles that I wish were in Hoopla’s library(in audio versions I might add): Tony Robbins’ books, 12 Rules for Life by Jordan Peterson, The Four Agreements by Miguel Ruiz, The Five Love Languages by Gary Chapman and a surplus of Modern American Literature(Fitzgerald, Steinbeck, Williams etc) I would be so grateful for!! However, I am currently listening to a book on my bucket list- Adventures for your Soul by Shannon Kaiser- so thank you for all you do Hoopla!

Hoopla. I love using the Hoopla service. Using my local library card ID number, I’ve listened to a number of audiobooks on my cellphone as I cleaned and did work around the house. One drawback is that there are a limited number of titles & authors. So I can’t always find specific items that I’ve searched; however, there are thousands of titles from which to choose. By being flexible, I’ve spent many hours with stories playing in the background. A second small issue is that one can only borrow up to 12 titles per month. So if you’re that person who reads the first two pages of a book and doesn’t feel compelled to finish it if you don’t like it, this may be an issue for you. It would be nice to have a book preview option. In general, I’ve been extremely happy with this free service and have recommended it to my friends who enjoy e-reading and/or audiobooks.

great, but has some bugs. I’ve been using Hoopla for a couple months now, and I love it! I switch between Hoopla and Libby, because they each tend to offer different books. I like that with Hoopla, they are always instantly available, whereas Libby often has a waitlist. But lately, Hoopla has been logging me out pretty regularly, and this is especially annoying because I typically listen to audiobooks while I’m on hikes, so I don’t often have good service. I’ll check before I leave and will still be logged in, but then I get to the trail and the app reboots and I’m logged out. I download the books to my device beforehand so they will play without needing service, but if the app logs me out when I arrive to a hiking trail, or anywhere without wifi, the downloads are deleted and I need service to listen/download again and it eats my battery charge. This is the only issue I’ve had with the app so far, but it’s happening about half the time at this point.