Live Chat for Teams App Reviews
App Name | Live Chat for Teams |
App Category | Store Management |
Developer | Social Intents |
Published | 12 May 2014 |
App Price | Free plan available |
Support E-Mail | info@socialintents.com |
App Website | http://socialintents.com |
Live Chat for Teams Features
Microsoft Teams and Slack for website live chat and chatbots.
Chat with visitors from Teams
Sell more and improve customer service by talking to your customers right from Microsoft Teams, Webex, or Slack.
Set up in seconds
Adding Live Chat for Microsoft Teams to your Shopify store is easy. Click "Add app," choose your Teams Channel, and you’re done!
Slack, Webex and Teams Chat
We integrate natively with MS Teams, Slack, and Webex. Stop context switching to talk to your website visitors.
Live Chat for Teams Comments & User Reviews 2024
Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!
We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!
Have not gotten far with the free trial. Customer service is slow in responding to queries.
It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase. If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.
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Live Chat for Teams App Tips, Tricks and Rules
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Live Chat for Teams App Alternatives & Competitors
App Name | App Rating |
Tidio ‑ Live Chat & Chatbots | 4.8 |
Shopify Inbox | 4.5 |
WhatsApp app by SuperLemon | 4.4 |
Messenger channel | 2 |
TSE (KassenSichV) | 1.7 |
Thank You Email Marketing Tool | 4.6 |
Wrench: Backup & Store Monitor | 1 |
Recommerce | 0 |
Products List Variants Viewer | 4.9 |
App Name | App Rating |
Channel.io ‑ Live Chat&Chatbot | 5 |
Floplug ‑ Live chat & Support | 0 |
Live Chat for Teams | 4.7 |
Gorgias ‑ Helpdesk & Live Chat | 4.4 |
Facebook Live Chat | 1.3 |
App Name | App Rating |
WhatsApp Chat Order Support | 5 |
Live Chat, ChatBot, Cart Saver | 4.8 |
Best FAQs (Chat+Track+Contact) | 0 |
WalktheChat WeChat Connector | 5 |
Upsell Chat Bot | 5 |