Shopify Flow App Reviews

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

Incredibly basic and does not offer anything I was looking for. (Send email to customer after X days for example)

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

In my opinion Flow is the single most valuable aspect of Shopify Plus! The biggest limitation of Flow is your imagination and the things I've been able to automate have been game-changers for our operations. One aspect I never expected was how affective Flow is in helping me build safety-nets and redundancies for problems that would go unseen without it. Probably my favourite app.

This is a useful app but is not 100% reliable. There have been multiple instances when the app will be down for hours with no updates to the Shopify status page. I have had to confirm outages with support. If you need actions to occur in a timely fashion, then this is not a reliable option. Also, it seems like the Shopify developers push untested code. There have been instances when simple conditions like "Any of" will just break out of nowhere (with no updates on my end). Again, I've confirmed this through Support. Also, very limited search functions on workflow logging, which makes troubleshooting workflows very difficult with high volume stores. It just seems like this is app is in a beta stage. It shouldn't be advertised with Shopify Plus if it is not production-ready.

The recent updates to Shopify Flow have made it a much more comprehensive option for automation, with access to tons of variables and triggers as well as connections to many third party apps. The user experience has also been improved, giving it a clean and easy to use interface. Shopify Flow can be your virtual employee with an attention to detailed unrivaled by anyone.

great app, makes Shopify the greatest e-commerce CMS so far. but come on, send me an e-mail or a slack alert when a flow script makes an error !

This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.

Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.

Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

We use flow and it is basic but does the job. When is the new flow available? We are on the original app and I don't see any way to upgrade.

Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.

The new version of Flow is terrific - a huge improvement over the prior one. I am able to get much more granular with the field selections, and the flows themselves offer better complexity while keeping the interface simple.

Great feature that comes with Shopify Plus as we played around with the feature while on the plan. Look forward to being back on!

We have been using Flow since we migrated to Shopify Plus, we couldn't run our business without it. That being said it could be improved. -HippieShop

The new version of Flow is fantastic! The drag and drop canvas UI is much more intuitive than the previous linear version. We use Flow to automate many repetitive tasks like capturing payments after fraud review, sending pick lists, and sending triggered emails based on certain conditions (via webhook).

Seems very limited. I wish it had more available elements to automate. For example you cannot automate any product elements such as automation of adding a tag.

The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10. Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

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