RoundView ‑Live chat + Chatbot App Reviews


RoundView ‑Live chat + Chatbot App Description & Overview

RoundView helps Shopify businesses deliver outstanding support for customers and improves conversions and retention.

It is an AI-based sales and customer support tool that enhances the customer journey tremendously.

What can you do with RoundView?
  1. Improve conversion rates with proactive chat triggers
  2. Reduce cart abandonment rate using automated reminders
  3. Reduce website bounce rate with exit-intent triggers
  4. Recommend personalized products using the product finder feature
  5. Use chatbots to answer basic customer questions
  6. Automatically route complex questions to live agents
  7. Share order status in a single step
  8. Allow customers to easily return or exchange an item using the helpdesk
  9. Share product FAQs
  10. Helps manage multiple customer support channels in one place
Business Benefits:
  • Increased sales and revenue
  • Faster customer support
  • Omnichannel management
  • Better customer support ROI
  • Improved customer retention and brand loyalty

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App Name RoundView ‑Live chat + Chatbot
App Category Store Management
App Price Free plan available. 14-day free trial.
Support E-Mail
App Website

RoundView ‑Live chat + Chatbot Features

Customer Sales & Support Automation.

Turn Visitors into Customers

Use proactive triggers to engage visitors, recommend personalized products, send cart reminders, exit-intent messages - improve conversion

Customer Support Automation

Automate resolution of most common customer issues. Reduce waiting& ticket volume. Improve agents’ productivity and customer satisfaction

Live Chat and Agent Routing

Route customer questions to relevant agents . Answer customer questions faster. Improve agent’s efficiency. Provide faster resolution.

RoundView ‑Live chat + Chatbot Comments & User Reviews 2024

(United Kingdom)

Doesn't work at all. After having set everything up, nothing appeared despite toggling on the widget for the live chat.

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RoundView ‑Live chat + Chatbot App Tips, Tricks and Rules

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RoundView ‑Live chat + Chatbot Screenshots & Images

RoundView ‑Live chat + Chatbot shopify app screenshot images, pictures.