Callback App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
16

Callback App Description & Overview

Say hello to your customer

Callback app helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster.

Look and Feel

Callback Shopify app will help your store to look finished. From customers perspective it's important to purchase from the store they can trust.

Added Value to your Brand

With Callback app you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop.

Callback request flow

A customer clicks on the callback widget and enters his phone number, date and time that suits them. You will instantly get an email notification about this with all available customer details as well as new customer record in Customers section of your store with all callback details in notes. Customers default pre-filled callback time is 1 hour after they make a request. You always have time to get more information about the product and answer all the customer's questions when you call back over phone, Viber, WhatsApp or any other messenger.

How does it work?

The Callback App integrates small and nice pop-up with your Shopify store. When the customer wants to ask a question about the product and submits callback form, app automatically sends a request to your email.

Does Callback handle timezones and availability time?

Absolutely! Callback automatically detects user's time zone and shows you estimated time on client's side when callback is requested. You can also check days of the week and time when your customers can request callback in a very user-friendly way.

How can I customize the app?
  • Button's location (you can choose any corner of the page or paste the code to a template you prefer manually);
  • Configurable phrases (German and French translations supported from the box);
  • Callback button's color can be changed;
  • You can disable or enable optional callback form fields (name, location, call time, date, email, notes);
  • Hide callback button from specific pages;
  • Set up form auto-opening on scroll or after delay;
  • Enable or disable Geolocation API that detects user's location;
  • Track callback requests history in your admin and set callback status to pending / processed (simple CRM system);
  • You can enable or disable writing callback details into customer's notes (which is useful for tracking history of communication with a customer).
Does Callback app support Shopify Flow?

Yes, you can use Callback as a trigger for task automation with Shopify Flow.

Click “Add app”

Enter your callback requests email address (or leave email field blank to receive callback requests to your store's primary email).

Start calling leads and selling more!

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App Name Callback
App Category Store Management
Published
App Price Free plan available
Support E-Mail support@architechpro.com
App Website

Callback Features

Schedule quick phone calls back to your customers efficiently.

Gather customers phone numbers

Callback app helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster.

Phone call when customer wants

Easily get in touch with your prospective client in a suitable time. Callback will allow to set your availability time and working days.

Use callbacks for brand growth

Create brand new business process – sales funnel that will add confidence to your trademark. Make your brand more valuable.

Callback Comments & User Reviews 2024

(France)

Very helpful and reactive with the configuration of the app. thanks for your help. what's more they helped with some customization.

(Malta)

I just updated my review to 5 stars, as the support has done a great job to make the app compatible with my Theme. The Apps look great, support is reactive, I was able to customize the widget suitable for my theme. So all looks perfect. I upgraded to a pay plan, as I consider this App the best for my use. there are Apps much more expensive without much more functionalities. So what do you wait for? Install it and see ! Tasa

(Ireland)

Great app and excellent technical support. It allows customers to easily get in touch with us and enhance the possibility of product sales. The team was even able to customize some key features to better adapt the app to our site.

(Switzerland)

Good app which works great. Support also works. Thanks a lot. We highly recommend the app. Greath!!!

(France)

Great app and great support team. All the changes we have requested have been made quickly and perfectly. We were not so motivated to add a call back function because our idea was to make a 100% online business, but almost 70% of the call back requests have been finalized with an order ( we sell alarm systems ). Go for it, it's worth.

(United States)

Absolutely incredible! The customer service is great. We wanted to make the call back button appear on one page only, so we sent in a special request. Their team replied in a timely manner and did some magic on the back end to make it work perfectly. The pricing is also more than reasonable. Thank you!

(Canada)

Very great app, cannot wait to be calling my customer, a lot of them request it :) Their customer service is awesome, they response super quickly and made all the little fix I asked for ! Love it.

(Sweden)

Superservice, great app, great team who helped with the installing. I wrote a email and they answered and fixed on the same day :) Recomend!

(United States)

Helpful and very quick support when an issue arose. I would recommend the app to others if collecting call back information is important to your business

(United Kingdom)

The team were very responsive to our request for an additional button on our checkout page. Very friendly and most definitely helped increase our sales. Thanks guys!

(India)

Works like a charm! Customers are finally engaging faster with us which has helped us answer queries faster and close on sales

(United Kingdom)

Fantastic app and excellent developer support! It works like a charm, supersimple interface and our request for some custom code work was addressed immediately by support team.

(United Kingdom)

Its a great app and great support behind it. The call back feature does give visitors the comfort of a good customer service in your website.

(United States)

Very good app, and thank you very much for put it in the place that I asked, you were fast and very professional. thank you.

(Romania)

I love this app, because it helps you to be in contact more easily with the potential customers. The app looks good on my website and the setup is very easy. Also, I must mention the great and fast support from the developers. The best part is that the app is affordable even for small business, and it is not priced for the number of leads that you get in a month (and it shouldn`t be).

(Vietnam)

perfect app, cheap price and very fast support. highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Callback App Tips, Tricks and Rules

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Callback Screenshots & Images

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