Socialreply: Live Chat,Chatbot App Reviews

Amazing work from the team, i got an issue, they did all the best to help me out. Very efficience !!

Great customer service. The app is great and with many features. I totally recommend it. It seems to be a bit messy but at the end is too intuitive

I am using this app currently and it's amazing.. Now I can do my work a lot better than previous. The support team guided me to set up the app and they are very helpful. They are very active as I can get them 24/7 for any support.

Seems to be an amazing service. I installed it in a few seconds and I am ready to try it now on my online shop

amazing support highly recommended app would love to keep using this app to test the whole function, so far its been great

Wonderful App , Simply making lives very easy. Fantastic Support. I will use this App and recommend to all other App owners as well

Very good application. Good customer service department. ----------------------------------------------------------------------

Using this app to get in touch with my customers. Great app which does what I need. The customer service from Rachel is on point and I couldnt ask for a better experience! Thanks.

This app is so useful cuz we can respond to the customer directly on Shopify Dashboard. Even though Facebook limits some features of a third-party app, but it's still very helpful, and most importantly, it's free :D

This is it! Chatbot I was looking for. Super happy with this apps and this the second time I used Socialhead's app. And once again Rachel help me and guide me with patient. Awesome apps and Excellent customer support!

muy completo esta aplicación . Es bueno para todo creo pero no se como anexarlo a la web . Se puede? o no se puede?

very good application thanks you very mach!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This widget is very easy to use, especially it can provide live chat supports and answer questions efficiently. As an online store owner, my suggestion is that, even with the best widget, if it doesn't provide live assistance, We will always need to wait a few days for a response, which is completely useless for this fast shopping era. customers will always support real-time live assistance. please continue with the good work and come out with more useful features such as Abandoned Cart, live Visitor and more in the future. 5 star!

all getting better with this app i hope it will be better and will see how gana be and i this all it's another choice to trying ...........

Very convenient app. The support team is great always respond in several seconds and solve the problems for you. A little improvement: the site speed may affect a little, maybe a little. I'll review it after using it thoroughly.

Better than using Facebook Business to connect to your customers, much faster as the new FB interface is to slow to load, to much tracking code in facebook not only wanting to invade everyones privacy but also wanting to invade your business information. using this platform is very fast to load and gives me a barrier against FB privacy violations.

Very good app, best CRM for social selling, customer service will increase in quality, but please add translation and setting for some features

The app does what I need it to do - mainly to answer to Facebook comments on my ad. However, when it's about to make a follow up on the customer's response when I initially answered them, I find it difficult to make a follow thru. 1) My plan was to answer the customer's query on the comment section. 2) Customer will respond via Messenger 3) I will then capture the information customer will provide via his 2nd message. I find #3 difficult to implement. The reason I am giving this a 5 star is because this is a fairly new app and I wanted to give this app a chance, seeing that it can initially do what I want it to do - for free.

Same reason! I trust and willing to use this App is also because their customer services are amazing! Much much better than others! Highly Recommended!

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