Engati: Conversion & Growth App Reviews

Engati is an all-in-engagement app to convert, retain and retarget customers across multiple channels fostering growth. Turn conversations into conversions with Engati’s omnichannel solution. Engati is also the winner of 'Best Artificial Intelligence enabled Platform' by SIIA CODiE Awards

• Get more store visitors by automating engagements on Facebook and Instagram.
• Redirect users to the exact product they enquire about.
• Acquire customers easily by providing pre-sales support across channels. Send customized abandoned checkout notifications to WhatsApp, SMS, and email users.
• Retain customers by responding to WISMO queries (on auto-pilot!), payments, returns, refunds, and cancellations from multiple channels, using a single inbox!
• Re-target customers by setting up customer reactivation campaigns, feedback, and referral campaigns.
• Be in control and manage conversations with Engati's mobile app on Apple iOS and Android

Tailor-made for Shopify

• Use the pre-built and configured solution covering all customer touchpoints in the shopper journey.
• Detect user intents and provide accurate answers with Engati’s cutting-edge NLP engine crafter for eCommerce.
• Answer complex queries with Engati's easy automation to agent hand-off.
• Set up broadcasts and campaigns for promotions, offers, re-targeting, feedback collection, and more.
• Strengthen communication globally with Engati’s multilingual capabilities, allowing for conversations in Spanish, Arabic, and 50 other languages.
• Trigger custom discount pop-ups on your web store when users remove/add products to the cart, land on a specific page or collection, show exit intent, etc.
• Integrate with FB ads and start a conversation. Collect lead information conversationally and redirect users to a specific product page.