Popcorn Replay Customer Visits App Reviews

APP CATEGORY
SCORE
4.8
TOTAL RATINGS
169

Popcorn Replay Customer Visits App Description & Overview

NEW FEATURE: Mobile session player
Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Shopify Stores use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

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App Name Popcorn Replay Customer Visits
App Category Store Management
Published
App Price Free to install. Additional charges may apply.
Support E-Mail support@conversionbear.com
App Website

Popcorn Replay Customer Visits Features

Watch your customers in action. Replay session recordings..

Watch your customers in action

Numbers alone can’t reveal how customers really interact with your store - we can, with our first e-commerce dedicated session recorder!

Eliminate guesswork

Track each customer’s journey from the minute they enter your store until the sale is complete. Find and remove blockers instantly.

Simple and efficient

One click to record. No code needed. Experience your store through the eyes of your customers, identify problems and save sales.

Popcorn Replay Customer Visits Comments & User Reviews 2024

(United States)

super easy and this is going to be really useful. 100 character review limits ftw sjadhasjdhasjhdaskjdhasjkdhjsad

(Greece)

Great app, easy to use, and really helpful. I can watch my customer's journey and understand how they behave, what they like, and what they don't like.

(United States)

I am a new brand, and I do my own development. This app really helped me understand some of the pain points by seeing patterns of where customers where leaving the store and I am able to action and test new things quickly. I think it’s a must have to be honest

(Germany)

I think the app is great, I can see exactly what the customers have been doing in the store. That's a very good thing

(United States)

OMG i tested this out and this is awesome this will for sure help me see what they are looking at where I can do more promos on so excited!!

(United States)

I like it. very good, store is up and running i recommend this to everyone that has a shopify store

(Canada)

Works well! Helpful to see what customers are doing on your store and where they might be having trouble so you can fix it.

(United Kingdom)

My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.

(United States)

It's good if it's not stuck. Noticed when visitors visit my site & look at multiple items I can't see the complete replay. The replay just stops after the first item view. I have reached out about my issue twice with no response. will have to look into another play back app.

(France)

Very pratical app, easy for integration and easy to use. I downloaded the same day and have results the same day. Thank you very much

(Germany)

Very limited interface with many shortcomings in comparison to other similar apps. The app would have gotten 1 star only but chat support is very good and great customer service that gives usefull answers should always be rewarded.

(Malawi)

The app is awesome and it really works. The only thing that I have a problem with Shopify Apps is that they take away more from you that what you get in a hostile business environment. The more you add apps, the more you get milked

(Canada)

Free to intall and set up. Works like a charm. It's a great app and it is FREE. Customer support is also top!

(Australia)

App is not accurate. I see missed checkouts. I go to see how the customer user experience was and I don't see anything recorded.

(United States)

This app gives me the information to fix the conversion problem. I am excited to see what prospects are doing on my website to find out why people are not buying.

(United States)

wow what I just experienced as my first session was awesome! I honestly think Im going to love this app

(United States)

I love this app it really helps with conversion. I really enjoyed how easy it was to navigate and to install

(United States)

Been meaning to leave this review, but I wish more apps were like this one, where they actually provide value and have a support staff the actually helps or is existent. Thank you guys I will forever be a longtime customer!

(United States)

Thanks for this awesome app! Watching what people do on my website leads me to improve on some areas of the store. I find it very useful and informative.

(Australia)

Great app that is reasonably priced and does the job of recording sessions well. Easy to delete old recordings.

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Popcorn Replay Customer Visits App Tips, Tricks and Rules

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Popcorn Replay Customer Visits Screenshots & Images

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