Lucky Orange Heatmaps & Replay App Reviews


Lucky Orange Heatmaps & Replay App Description & Overview


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Website analytics don’t have to be hard. If you want a tool that’s as powerful as Google Analytics yet simple to use, look no further than Shopify Plus certified app, Lucky Orange. With a 1 click install you can increase your online sales today. Websites across the world have trusted us to prevent shopping cart abandonment & increase conversion rates on Shopify stores.

Whether you're a seasoned merchant or just getting started, we can help you better understand your visitors so you can gain more sales. Understanding visitor behavior on your store is vital; it’s one of the best ways to increase your sales.

Session Recordings and Heatmaps allow you to see where people clicked, scrolled & tapped on your website. You can drill down into a single person’s journey with session replays or you can see what traffic from a specific source, like Facebook engages with the most by reviewing heat maps.

The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat (because who wants to “talk” to a chatbot) to see if you can help them find what they need or answer questions. Announcements allow you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.

Whether you are focused on B2B or D2C, we all want to know more about our customers. Through Surveys you can ask about their preferences, experiences or new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

As vital as it is to see what’s working on your store, it’s also beyond important to understand what isn’t working. Conversion Funnels let you quickly see which pages are converting and which are causing visitors to abandon your site. Form Analytics monitors key form metrics like abandonment, field order and time to start to find areas to reduce bounce rate on these forms.

We also know you have a long to-do list (e.g. streamlining email marketing campaigns and making landing pages) so you don’t have time to waste logging into different apps to see how your store is performing. Our real-time, customizable dashboards allow you to quickly surface meaningful analytics such as your busiest time of day, sources that drive the most traffic or how your conversion funnels are performing. Couple that with our powerful segmentation and filtering capabilities that allow you to quickly surface key insights like rage clicks, you’ll be uncovering conversion-boosting insights in no time.

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App Name Lucky Orange Heatmaps & Replay
App Category Store Management
App Price Free plan available. 7-day free trial.
Support E-Mail
App Website

Lucky Orange Heatmaps & Replay Features

Website tools to improve cart checkout and grow conversions.

Increase your sales

Watch a visitor navigate your site to see what’s stopping them from buying. See where people clicked, scrolled and tapped on your site.

Learn more about your visitors

See which parts of pages drive conversions & which get ignored with Heatmaps. Learn if people are scrolling far enough to see your CTAs.

Convert abandoned carts

Using live chat & viewing visitors in real-time lets you see what’s happening on your site so you can save a sale before losing it.

Lucky Orange Heatmaps & Replay App Integrates with:

Adobe DTM Zapier HubSpot Google Optimize Google Analytics

Lucky Orange Heatmaps & Replay Comments & User Reviews 2024


The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window.


I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.


I love the real time stats of this app.

(New Zealand)

This is the greatest app on the planet, must have if you want a real insight into customer behavior on your site.


I will change or delete this review if someone helps me fix this problem. I have not been able to upgrade my plan for months. I reached out to Lucky Orange support a multiple times and they didn't help, now they are just fully not responding to my emails. If you don't know how to fix your own products issue at least let me know so that I can stop wasting time. I have spent hours trying to fix this problem and I just can't upgrade the app. It always says "Something went wrong while talking to Shopify." (For the record this is my first ever 1 star review)

(United States)

Amazing app and very helpful for understanding areas of your website that need improvement!

(United States)

Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.

(United States)

Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.

(United States)

It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.

(United States)

We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.

(United States)

Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!

(United States)

Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!

(United States)

This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App

(United States)

I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!

(United States)

support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot


Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

(United States)

Great early experience with the app - Justin walked me through all the features to get started and even extended my trial so I could see for myself how valuable Lucky Orange can be!

(United Kingdom)

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

(United States)

The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!

(United States)

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

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