Lucky Orange Heatmaps & Replay App Reviews

The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window. https://www.kinkytoy.store https://ca.kinkytoy.store

It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.

This is the greatest app on the planet, must have if you want a real insight into customer behavior on your site.

I will change or delete this review if someone helps me fix this problem. I have not been able to upgrade my plan for months. I reached out to Lucky Orange support a multiple times and they didn't help, now they are just fully not responding to my emails. If you don't know how to fix your own products issue at least let me know so that I can stop wasting time. I have spent hours trying to fix this problem and I just can't upgrade the app. It always says "Something went wrong while talking to Shopify." (For the record this is my first ever 1 star review)

We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.

Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.

I love the real time stats of this app.

Amazing app and very helpful for understanding areas of your website that need improvement!

I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.

Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!

Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!

This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App

Great early experience with the app - Justin walked me through all the features to get started and even extended my trial so I could see for myself how valuable Lucky Orange can be!

Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot

The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!

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