Sidr Zendesk and Gmail Macros App Reviews

APP CATEGORY
Orders And Shipping
SCORE
4.5
TOTAL RATINGS
2
Install on Shopify!
0 USD

Sidr Zendesk and Gmail Macros App Description & Overview

Use Shopify variables in your help desk messages and responses

Automatically fill in your macro messages and responses to customers on your help desk software with Shopify variables like item names and order numbers.

What is Sidr Macros?

When using a help desk like Zendesk, you will often respond with references to details in the customer's Shopify order. Details like:

  • Order number
  • Order status
  • Total paid
  • Customer info (e-mail, phone, etc.)
  • Any line item info
  • Any payment details
  • Address info
  • Shipping info (method used, shipping paid, etc.)
  • ... and much more

We make those Shopify variables available directly in your macros, so you don't have to jump into Shopify, dig out the order, and copy/paste them all the time.

Finally, the Sidr Macros side app on Zendesk and Gmail makes it easy to apply these macros when responding to customers.

What help desk software does Sidr Macros support?
  • Currently, we support Zendesk and Gmail
  • If there is help desk software you'd like us to support in the future, please reach out
We are constantly improving existing features and adding new ones based on customer feedback. So don't be a stranger and reach out anytime!
Read More
  1. Why Sidr Zendesk and Gmail Macros app?
  2. Sidr Zendesk and Gmail Macros Comments & Reviews 2026
  3. Sidr Zendesk and Gmail Macros Screenshots & Images
  4. Sidr Zendesk and Gmail Macros App Alternatives

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App Name Sidr Zendesk and Gmail Macros
App Category Orders And Shipping
Published
App Price Price: Free
Support E-Mail [email protected]
App Website

Sidr Zendesk and Gmail Macros Features

Use placeholders in your Zendesk and Gmail help desk messages.

Shopify placeholders

You get a list of powerful placeholders from Shopify, and you can use them directly in your Zendesk and Gmail macros.

Preview responses

You can preview your responses in the Zendesk and Gmail side app. No extra clicks needed.

Seamlessly integrate

Integrates with Zendesk and Gmail. Simply add Shopify placeholders and go.

Sidr Zendesk and Gmail Macros App Integrates with:

Gmail Zendesk
IQ Test

Sidr Zendesk and Gmail Macros Comments & User Reviews 2026

(United States)

Very interesting app and the dev team has been listening to us about our need to support the macros accross several shops. Also we could work together on UI and it was nice to see our user stories did matters

(Australia)

This app is a lifesaver if you're using Shopify + Zendesk. Our Zendesk macros are now dynamically filled with information from customers' linked Shopify orders, and it saves our customer support team so much time. Support is super responsive as well with any issues. I wish I found this app sooner! Highly recommend!

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Sidr Zendesk and Gmail Macros App Tips, Tricks and Rules

What do you think sidr shopify app? Can you share with Sidr company and people your complaints, experiences or thoughts about the app?

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Sidr Zendesk and Gmail Macros Screenshots & Images

Sidr Zendesk and Gmail Macros shopify app screenshot images, pictures.

Sidr Zendesk and Gmail Macros App Alternatives & Competitors

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SMSBump: SMS Marketing & Email 4.8
Klaviyo: Email Marketing & SMS 4.1
Whatsapp Chat + Abandoned Cart 4.6
WhatsApp app by SuperLemon 4.4
Shopify Fulfillment Network 5
Sleek GST Invoices ‑ India 4.5
Stock Notifier 5
Amazon FBA / MCF Shipr 4.3
Transporter 2.7
Gmail Shopify Apps
App Name App Rating
Keeping ‑ Helpdesk for Gmail 5
Sidr Zendesk and Gmail Macros 4.5
Zendesk Shopify Apps
App Name App Rating
Zendesk Support by Zenplates 0
Sidr Zendesk and Gmail Macros 4.5
Zendesk 3.6