Maisie Chatbots + LiveChat 2.0 App Reviews

APP CATEGORY
SCORE
4.9
TOTAL RATINGS
14

Maisie Chatbots + LiveChat 2.0 App Description & Overview

Maisie is a conversational customer experience platform for growing Shopify stores.

Maisie provides your customers with a 24/7 virtual shopping asistant that helps them to find the right products to buy and get instant answers to their queries.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Help your visitors get the products they want/need

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service and reduce your support workload

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Stop abandoning visitors in their tracks with exit intent conversations

Recover lost sales with Maisie’s exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your subscriber list for remarketing off-site

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

Re-engage with customers via email and Messenger

Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).

Delight your customers and win their long-term loyalty

Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.

What else makes Maisie perfect for growing Shopify stores?
  • Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)
  • Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder
  • Integrates with Facebook Messenger and Klaviyo
  • Add Maisie to your Shopify store for 14 days for free - no strings attached
Launch your first chatbot in minutes - no coding required

Maisie comes packed with Shopify-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your Shopify store in minutes - not hours!

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App Name Maisie Chatbots + LiveChat 2.0
App Category Store Management
Published
App Price From $15/month. 14-day free trial. Additional charges may apply.
Support E-Mail support@maisie.ai
App Website https://maisieai.com?utm_source=shopify-app-store

Maisie Chatbots + LiveChat 2.0 Features

Make your store more human through conversations..

Boost your conversions & AOVs

Provide personalised product recommendations, answer pre-sales questions and offer irresistible deals to boost your sales revenue.

Capture leads & re-engage them

Grow your subscriber list with compelling opt-ins. Recover lost sales by bringing visitors back to your site via Messenger and email.

Slash your support tickets

Cut your customer service workload by using Maisie to respond to customer queries 24/7 and provide real-time order status updates.

Maisie Chatbots + LiveChat 2.0 App Integrates with:

Facebook Messenger Privy Klaviyo Justuno

Maisie Chatbots + LiveChat 2.0 Comments & User Reviews 2024

(New Zealand)

Looked at all the chatbot/live chat apps and Maisie came out on top. Easy to set up to interact with your customers to answer all those common questions, promote products with a customer quiz or hand off to a human operator via email, messenger or live chat. Support is great too. Look no further than Maisie - best value for the best price.

(United States)

I was looking for an app that could have combined both live chat and chat bot. Maisie offered a great solution. So far satisfied with this app.

(United States)

Tried several chatbots but found Maisie the easiest to set up. It has lots of pre-built conversation templates that you can quickly customize to your store. It also automatically pulls in my store's product catalog so I can quickly add products to any conversation. Also I found their chatbot builder really easy to use - other apps use a canvas that I found too difficult and confusing for building conversation flows. The Maisie team has been really quick and helpful with providing support.

(United Kingdom)

Within 24hrs I have noticed few products I highlighted via the app have been sold. I am now very much excited to update it further to see the further engagement of visitors. It's a value-for-money app and the support is great.

(United States)

Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.

(Australia)

The set up of Maisie is really easy to get going. The automation is great and saves on staff time having to respond. The only downside at present is no mobile app for the live chat to be attended to remotely.

(United States)

If you like HIGHER conversion rates and LOWER customer service email inquiries, then you will LOVE Maisie. I have installed several chatbots and none of them came close to the results we have gotten with Maisie. Maisie not only provides one of the most intuitive chatbots (from backend design to user experience) but also top notch customer service. The ability to design different flows for different pages (product pages, cart pages, etc.) has increased our conversion rate tremendously. Our Maisie Bot has helped our customers quickly find answers to their questions, leading them to a more confident buying decision while significantly decreasing the number of customer service emails that require a human to answer. 10/10 would recommend… You will not be disappointed with Maisie!

(United States)

Tried several chatbots but found Maisie the easiest to set up. It has lots of pre-built conversation templates that you can quickly customize to your store. It also automatically pulls in my store's product catalog so I can quickly add products to any conversation. Also I found their chatbot builder really easy to use - other apps use a canvas that I found too difficult and confusing for building conversation flows. The Maisie team has been really quick and helpful with providing support.

(United States)

I signed up to Maisie as I wanted to automate a lot of my customer service. I was getting lots of the same questions from customers and it was taking too much time to write emails back to them all. Now Maisie answers a lot of these questions automatically for me. The real-time order tracking saves me a lot of time as customers can get shipping updates via the Maisie order status bot so I don't have to deal with it.

(United Kingdom)

very easy to install very helpful customer service I am satisfied. for the owners of an e-commerce business I recommend it

(United Kingdom)

Maisie AI is an excellent app for both customer support and sales conversion. As soon as I implemented in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless, and the admin support from the app team is superb. I highly recommend!

(Canada)

Poor business ethics, I asked for assistance with setting up the app and the response was sure if you pay us $99 U.S, I have requested assistance in setting up other apps when on the free trial and have never been charged. They say reason they charge is because it takes a few hours to set up and people delete the app after the 30 day free trail!! Clearly told me everything I needed to know, Don't waist your time these guys just want your money!!

(Australia)

Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. No website owner can rest while the majority of your website visitors leave your site. This has the potential to really increase conversion rates.

(United Kingdom)

Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!

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Maisie Chatbots + LiveChat 2.0 App Tips, Tricks and Rules

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