Toll‑Free Phone Number & Calls App Reviews
App Name | Toll‑Free Phone Number & Calls |
App Category | Store Management |
Developer | #21Zoo Labs |
Published | 15 October 2018 |
App Price | From $5/month. 7-day free trial. Additional charges may apply. |
Support E-Mail | support@getswitchboardapp.com |
App Website | https://getswitchboardapp.com |
Toll‑Free Phone Number & Calls Features
Free number for better customer support & sale conversions.
Increase Sales
A toll-free number gives your shop a professional look & feel and and make sure your customers know you're a real shop, run by real people.
Better Customer Support
Answer your customer's questions and also get evenings and weekends off by sending calls to voicemail when you're not available.
Protect your Privacy
Use your Switchboard toll-free number to sign up for Google Merchant and on your Shopify store to protect your privacy.
Toll‑Free Phone Number & Calls Comments & User Reviews 2024
Great App and does exactly what I need! Support is very reliable and always there to help quickly. Highly recommended.
I used this app to be able to list a phone number on my website to qualify for Google Merchants. It does the job and I would definitely look to upgrade if my needs expand as Oliver was proactive and helpful!
If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there! IRIECOOL
as an online retailer of high end wine cellars, beverage centers, > and kegerators, I do not expect much phone traffic through my store. As > such, I found your app and signed up for the basic plan to see how it > goes. I am a sole proprietor so I forward the call to my cell phone. It > works perfect for me and the shopify integration help me control the > switchboard perfectly. So far, I am very happy with it. It is exactly what I need.
So impressed by how helpful is Oliver. and I continue add this app for my new stores since it meets my needs. thank you
This app is wonderful at first I was using the free version but upgraded so that I would have the custom voicemail for my business...I had a few kinks however Oliver was very responsive and personally created a fix that will not only help me but any other business owners that are looking to have a custom professional voicemail recording set up for their business while still having the ability to forward to their personal phone.
Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!
this app helps me a lot, I can easily craft a welcome message to caller, choose between receiving calls or forwarding to voice mail.. in general, the app does what it is supposed to do.
I used this app to have a business phone number to enable me to have separate business and personal lines (not using mobile) as I do not have a land line. It was quick and easy to install with no issues. I also thought it would be a great way for customers to see that there is a dedicated customer line which they can ring through too as well.
Love this app! Switchboard helps to organize my calls fluidly to one “1-800” number that forwards to my chosen line. There is also a call back option to call back from your 1-800 line. Several plans to choose from. Customer service is fast and spot on.
What a great service! This app has done EVERYTHING it says it does!!! Use it and have no fear... Love it!!
Awesome app!! I appreciate the fact that I have my very own 1-800 # to add to my site. But what was even better was the customer service! Oliver is extremely helpful and knowledgeable and was patient with me because I had a few questions. Nothing better than having your questions answered when you get lost!! Overall experience, customer service, and the app is an A++ for me!!
App was easily installed, does everything we need it to and is easy to use. We get several calls a day and the app helps with turning them into sales.
Oliver was an excellent customer service representative. He was very responsive, tried several fixes, never gave up on the process until he achieved success. I highly recommend Oliver and your company should be glad to have an employee like him.
I run a USA targeted store from outside USA and it looked great to have a US number for customers. At first my country wasn't available to forward to, but Oliver fixed this real quick! Really great app for customer service, easy to set up and great support! One of my customers also used it to leave a message regarding one of her purchases, and the whole process was simple and easy and made for a great customer experience as well as building trust. Would highly recommend it.
This is a very nice app! It's very easy to use and navigate, We recommend it! Great support, very quick and efficient response, Thank you Oliver for your help, we truly appreciate that.
This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!
I don't often write reviews and I never write reviews if I haven't used an app for awhile. But I wanted to for this product. Oliver has been great with assisting with setup and resolving any issues that have come along. I love how he's adding new features as users request them, can't beat it! Also, the app works and adds value to our site and our business. Now THAT's something we all need. It makes it easy for clients to reach you and for you to add an extra dash of professionalism to your site. Affordable, effective and easy to implement - Doesn't get any better than that!
Great app that allows you to choose your number and a plan that fits your budget. Customer service is very good which is rare these days.
Currently on the free plan having the calls forwarded to my cell phone and works like a charm. Very easy to set up too.
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Toll‑Free Phone Number & Calls App Tips, Tricks and Rules
What do you think switchboard 1 shopify app? Can you share with #21Zoo Labs company and people your complaints, experiences or thoughts about the app?
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