Appointment Scheduling App App Reviews
App Name | Appointment Scheduling App |
App Category | Orders And Shipping |
Developer | 🥇Hookset USA |
Published | 15 May 2020 |
App Price | Free plan available |
Support E-Mail | support@copilot.chat |
App Website | https://apps.shopify.com/messenger-appointments?ref=appsrankings.com |
Appointment Scheduling App Features
Calendar & Appointment Booking for Services or Products.
Offer store pickup
Offer buy online store curbside pickup scheduling to give customers an easy way to get their order without paying for shipping.
Scheduling for Shopify
Appointment booking viewable in your Shopify admin so you can easily keep track of who paid for their service or product at scheduling.
Sell services
Sell and book service appointments alongside your products. Require payment or deposit for services at time of appointment scheduling.
Appointment Scheduling App Comments & User Reviews 2024
Rockstar service! They got back to me super fast! Appreciate the on-hands help here. Definitely go to these guys if you need a scheduler!
Clark helped me quickly when I was stuck with install and needed help! So far we are loving the app!
Clark was able to help me out when I was having trouble setting up the app and has been attentive to all my of questions.
Needed supported on fixing the overlay text which was not clear once appointment had been booked by Customer. Provided details to Clark who was able to understand my needs and fix very quickly! Couldn't be happier with the service provided
Clark was amazing and he helped me greatly to troubleshoot all of my problems I was having trying to set up my business with the app! This app and the support team are phenomenal!
So far so great!!! The app seems to meet all my needs and the customer service is so helpful. I'm looking forward to using this scheduling app!
I definitely struggled with it when I was first setting it up. However, The developer was always INSANELY fast to get back to me about any issues that I had. He even worked with me on a Sunday Morning for 2 hours to get everything fixed and helped create different options to make sure my clients could navigate everything better. Truly recommend this service.
I was attempting to use this app to integrate appointments for my studio. Set up was difficult due to the lack of instruction, demo, or help pages available for users. Once that was finally figured out- there were other issues with clients being able to check out without paying, and check out by paying and not scheduling. Schedules were not populating accurately and the help chat takes way too long to respond- not answering vital questions. For example- how can I add appointments on the back end of the above happens- to make sure the time is blocked off and make sure that clients have their appointment locked in. No response- or delayed response that takes 3 hours to get an issue resolved. I’m really not happy with this app and will be looking elsewhere. I understand that there are issues with new apps- however these things are the basic functionality- book an appointment and pay at check out for your selected date and time. This is not what happens currently. I hope they fix it soon!
The customer support is very good, the app is kind of hard to grasp yourself. Overall very happy with the app and what it offers.
I had a few questions regarding the sync of my calendar on all my products. Clark from customer care was quick to respond and even fixed my issue in minutes! This app is great for my pet sitting business!! 5 Star customer care!!
It seems quite straightforward but I feel like the language could be plainer and easier to understand. It wasn't immediately obvious to me how to install the widget to my shopify page without making a new page (mine was already done) and I doubt I would have been able to figure out the code had I not asked for help.
Customer service was fantastic. Only problem that I run into with this app is that I was unable to implement this tool myself through my preferred products pages ... not the most user friendly and essentially makes you depend upon customer service to do the work for you. Still works well and the results I have are pretty good. So all in all, 4 stars.
The customer service during set up was incredible. I am not the most savvy person on Shopify, but Clark led me along the way and made the implementation seamless! Thanks Clark!
Just started using this app and the support has been amazing. I had trouble installing it and with the chat feature was able to quickly remedy my mistakes and have it working correctly!
great customer service when app wasn't working on my site correctly. i got great assistance from Clark.
Clark was totally amazing in Helping me get set up and the app working the way I needed it to!! This will certainly help streamline our booking system and offer our customers the fast and easy way of booking online!
This app was the perfect solution to a scheduled service we implemented. Had an issue and Clark helped me fix it painlessly
Clark was so helpful! He resolved the issue quickly and I appreciate his suggestion/ workaround for our issue with linking the booking to our homepage. God bless!
Exactly what I was looking. But almost anyone could say that because it does almost everything.. well, maybe everything. And it's cheap.. although I wasn't looking for cheap. The best part, though, was when I hit the chat button, expecting nothing, or worse.. a bot, and instead got a real live English-speaking person who, with just a few (chat) words on my part, proceeded to setup my account exactly as I wanted it from his end (as an admin), in just a few minutes. In. Out. Perfect. I'm set. So I'm sticking with this app.
Clark has the fastest response I’ve seen out of any app on Shopify! He went above and beyond to fix the problem I created.
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