BayEngage Email Marketing &SMS App Reviews

We use BayEngage for our email campaigns, pop ups, automation and SMS and really enjoy how easy it is to navigate and perform all the tasks needed for a mid-sized business at a great value!

BayEngage and BayReviews have immediately increased our potential to reach out to our customer base in fun and exciting ways! We have seen a good amount of growth since adding TargetBay apps to our site, and I would highly recommend them to anyone with a substantial customer base!

Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)

The service is pathetic and issues have not been resolved for 20 days since the app was installed. They haven't met the commitment and their commitment can't be trusted.

BayEngage is fantastic! Effective and easy to use marketing tool with solid support from their team. I highly recommend for any business owner looking to elevate their digital marketing effort.

BayEngage has been great to work with so far. They are very concerned with our success, highly responsive, and willing to meet our individual needs. The interface to the customer (us) is excellent, easy to understand and very logical. I've been particularly impressed with their onboarding process and speed at which they have gotten us up and running. I would highly recommend BayEngage!

I have used Klaviyo and Mailchimp in the past, but switched to TargetBay and have never been happier. Very easy to use and integrate with my Shopify store and the customer service has been second to none.

Bay Engage is an intuitive, easy to use system that makes creating campaigns super easy! Customer support from Danielle is a 10 out of 10!

We couldn't be happier working with BayEngage. It's rare you get such great customer service and phone and email support so you know your maximizing this app and service, thanks Danielle!

The BayEngage application and staff have both greatly improved our e-mail marketing program. The templates are eye-catching, professional, and highly customizable. BayEngage allows us upload and segment our customer databases, whether they come from Shopify or elsewhere. This allows us to have a single place to update our subscriber list and create tailored e-mail campaigns for certain groups of customers. The BayEngage staff has always been helpful in keeping our e-mail program as efficient as possible. They are US-based, easy to reach, and have been responsive to any requests we have submitted. There are many other BayEngage tools we hope to explore in the future, and would like to thank Pon, Danielle & the BayEngage staff for the success we have had with their program!

I'm not sure why this app has 5 stars. I asked for help and they basically told me to upgrade for a better experience. Emails are not delivered immediately (I had to contact customer service each time and they manually pushed them through on their end). You can't even see your click/open rate without upgrading. I was hopeful but I'm truly disappointed. The search continues!

We love this new app and highly recommend it! So far, it meets our email marketing needs by integrating well with our Shopify platform, and makes life simpler for our small business.

Everyone is very helpful with showing you how to use their system. It is very easy to use and fast! Really enjoy BayEngage.

We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.

I have tried many apps to handle my emails for my company. However, none have had the templates that I needed except BayEngage. They are very colorful and professional. Their customer service is very helpful too. Putting the emails together is easy to do but if I ever feel stuck, they step in and help. If I had to state one thing that I would improve, it would be the ability to write a review for this company. It is very difficult to write a review. I had to go to the backend of my shopify store, copy it's 'shopify URL' and paste it in the box requesting my store name. It would not allow me to type it in no matter how I typed it. Been trying for months. Just figured out a work around today. Overall, I am very pleased with this company. Would highly recommend its services. I am now trying out their retargeting ads through Target Bay. They did all the coding, which helped alot. Thanks guys!

We have used this company (Target Bay) for quite a few years now, and the team is amazing. They stay on top of all the communication. If I didn't know how to do something, they were there with a screen share walking me through it. I am a busy business owner, like most of you reading this. I don't have time to follow through on TONS of my passion projects as well as some important ones. The team at Target bay / BayEngage will take this off your plate and free you up to do more important things. Give them a try, you won't regret it. Shopify Store since 2015 Business established 2008

I am a new user on the app. The customer service is absolutely "stellar"! And the app has many great options for emails and pop-ups. It helps you come up with ideas you may not have thought of.

I'm very much looking forward to utilizing the BayEngage app for my sales/marketing. Seems quite intuitive and straightforward, with great features. Thank you, TargetBay/BayEngage team!

I was new to their templates and had a question so I reached out for help and immediately was given advice how to use. I didn't wait too long after exchanging a few emails. It is very convenient, and straightforward to use, I was just super tired and felt the need to reach out for help. Customer service is 100%. Templates are given which make it a huge plus! Definitely recommend!

This email marketing app is user-friendly and intuitive unlike most email apps. You can copy and edit directly from an existing campaign and send emails on the fly. The tech support and customer support is the best in the industry very professional and easy to get in touch with. 5+++++

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