ChannelReply App Reviews
App Name | ChannelReply |
App Category | Store Management |
Developer | ChannelReply |
Published | 24 June 2021 |
App Price | From $39/month. 14-day free trial. Additional charges may apply. |
Support E-Mail | support@channelreply.com |
App Website |
ChannelReply Features
Support customers in Zendesk, Freshdesk, Helpscout or Re:amaze.
Stop Switching Screens
Answer all your Shopify, eBay, Amazon & Walmart messages in your favorite helpdesk: Zendesk, Freshdesk, Help Scout or Re:amaze.
Answer with Confidence
Get the info you need to answer customer questions fast. Buyer & order data appears right next to each message.
Speed Up Support
Automate tedious tasks. Instantly personalize responses. Refund, cancel & update orders. Features vary by platform, but always save time!
ChannelReply Comments & User Reviews 2024
Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!
I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.
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ChannelReply App Tips, Tricks and Rules
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