Channel.io ‑ Live Chat&Chatbot App Reviews
App Name | Channel.io ‑ Live Chat&Chatbot |
App Category | Store Management |
Developer | Channel Corp. |
Published | 07 June 2021 |
App Price | Free plan available. 14-day free trial. |
Support E-Mail | us@channel.io |
App Website | https://channel.io |
Channel.io ‑ Live Chat&Chatbot Features
All-In-One Business OS: Live Chat, Chatbot & CRM Marketing.
Full Package. No Baggage.
A full stack of tools & features to enable your team and drive business growth. All without the burden of expensive fees and hidden costs.
Real-Time in No Time.
Keep things real. No more ticketing. No more waiting. Just real genuine conversations to help you build real relationships with customers.
Up Close and Personal.
Personalize the shopping experience. Make it about them and their needs. Provide the in-person shopping experience to online customers.
Channel.io ‑ Live Chat&Chatbot Comments & User Reviews 2024
Channel.io is great app to organize your teams and gives good customer analytics. Easy to learn and has good customer service.
Still learning about this tool but so far Channal.io is pretty amazing! I've only been using this service for a while, but I'm seeing better results than I expected, and I think I can get even better results in the future. Especially the individual training was very helpful in the initial setting.
I really like this app it really helps me engage with my customers. The only thing that I would recommend for this ad is for us to be able to contact the customer without the customer having to contact us just in case they are getting stuck during check out. We ask them if they need any help for an example. When they are shopping, they use the chat bubble to ask questions what if we would like to ask our online viewers if they need any help.
This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!
I used this app to get customers' experience better and reduce customer service time. The representatives from Channel.io were very helpful and friendly to help me figure it out. You won't regret using the app. Definitely recommended!
I was looking for a good live chat and so far I like what I see. It is easy to setup and the customer service is great. I didn't ask for help but they reached out to help me. I had only one issue where the plugin kept opening a new page for the chat on mobile but embedding that page inside my website solved that issue. I am so glad I found this chat app and I highly recommend it. I am looking forward to a great use with this and hopefully, I will continue to like the performance of the app.
Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.
Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.
Channel-io is amazing. I'm still learning more about this app but the marketer, Rebecca, helps and gives us a lot of tips. I really appreciate it! This app keeps trying to listen to customers' voices and reflect their needs to this app which is really great! I would like to thank this Channel Talk app for thinking about it together and considering creating a good effect. Highly recommend!
Perfect app for the on-site MKT and CS. Easy to use and channel talk support team was very helpful and kindly gave us the guideline of all the settings ;)
Amazing app ! easy to set up and cs team person super friendly. highly recommend this app for business
Good ! very easy convenient really satisfied. Very effective, The service team is great. highly recommend this app
extremely easy to set up! The app is awesome and it works super good. love this app. Recommend!! Recommend!!
Customer support was helpful, friendly and professional. Made everything very easy and it was a breeze!!
I really love this app, it’s a great addition to my store. And it allows my staff to assist our customers directly with no hassle. It’s very user friendly!
The customer support is so helpful, nice, and very professional! this app was exactly what we were looking for! Thank you
Tan bueno. La interfaz de la aplicación es muy fácil de usar. Lo recomiendo mucho y lo seguiré usando en el futuro.
I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!
First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features . 10 stars
It was easy to create a chat bot, provides amazing functions and is very convenient and easy. recommend
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Channel.io ‑ Live Chat&Chatbot App Tips, Tricks and Rules
What do you think channel io shopify app? Can you share with Channel Corp. company and people your complaints, experiences or thoughts about the app?
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