Channel.io ‑ Live Chat&Chatbot App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
43

Channel.io ‑ Live Chat&Chatbot App Description & Overview

The Benefits of Channel.io:
  • Free unlimited live chat & team chat.
  • Free mobile app solution for mobility and flexibility.
  • Customizable marketing campaigns.
  • Customizable widget to match your brand.
  • Customizable and interactive support bots.
  • Customer data management through CRM.
  • Customer in-flow tracking.
  • Customizable agent/manager access control.
  • Real-time service to eliminate queues.
  • Easy and quick no-code set up.
  • A personalized shopping experience.
  • Install in minutes with an easy-to-use UI.
  • 24/7 around the clock customer support.
  • Integrations to manage communications on a single interface.
  • And so many more!
Full Package Without The Baggage

Stop paying for different platforms to do different things. Everything your business needs is right here at Channel.io with a full package of features, without the burden of heavy and clunky features. See who your customers are even before you say hello. Know their preferences, tastes, or even measurements. Target your marketing ads towards specific customers. Our CRM works hand-in-hand with our messenger and marketing features to personalize the experience for your customers and keep every interaction relevant.

Have Them At ‘Hello’

It’s not difficult to get a persons attention. It’s what you do with their attention that’s difficult. If you can convince them to visit your store, that’s half the work. Getting them to stay, sign up and buy more, is a whole different challenge. Channel.io can do it all. Customize your campaign strategy and start seeing an increase in conversions. Convert first-time visitors into die-hard fans, keep them informed, and let them discover who you are.

Customer Driven:

Channel.io believes that a good product can nurture growth in a business, and that simple conversations with customers can become the driving force for success. We pride ourselves on developing a quality product that can provide businesses everything they need to succeed. It is our vision to develop a future-classic product that can be symbolic for an entire generation, and we have made it our mission to become the bridge that connects and simplifies communication between businesses and its customers. Everything you need, to start having the important conversations.

Start the conversation and be customer driven.

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App Name Channel.io ‑ Live Chat&Chatbot
App Category Store Management
Published
App Price Free plan available. 14-day free trial.
Support E-Mail us@channel.io
App Website https://channel.io

Channel.io ‑ Live Chat&Chatbot Features

All-In-One Business OS: Live Chat, Chatbot & CRM Marketing.

Full Package. No Baggage.

A full stack of tools & features to enable your team and drive business growth. All without the burden of expensive fees and hidden costs.

Real-Time in No Time.

Keep things real. No more ticketing. No more waiting. Just real genuine conversations to help you build real relationships with customers.

Up Close and Personal.

Personalize the shopping experience. Make it about them and their needs. Provide the in-person shopping experience to online customers.

Channel.io ‑ Live Chat&Chatbot App Integrates with:

Naver Email Instagram Line KakaoTalk Slack

Channel.io ‑ Live Chat&Chatbot Comments & User Reviews 2024

(United States)

Channel.io is great app to organize your teams and gives good customer analytics. Easy to learn and has good customer service.

(United States)

Still learning about this tool but so far Channal.io is pretty amazing! I've only been using this service for a while, but I'm seeing better results than I expected, and I think I can get even better results in the future. Especially the individual training was very helpful in the initial setting.

(United States)

I really like this app it really helps me engage with my customers. The only thing that I would recommend for this ad is for us to be able to contact the customer without the customer having to contact us just in case they are getting stuck during check out. We ask them if they need any help for an example. When they are shopping, they use the chat bubble to ask questions what if we would like to ask our online viewers if they need any help.

(United States)

This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!

(United States)

I used this app to get customers' experience better and reduce customer service time. The representatives from Channel.io were very helpful and friendly to help me figure it out. You won't regret using the app. Definitely recommended!

(United States)

I was looking for a good live chat and so far I like what I see. It is easy to setup and the customer service is great. I didn't ask for help but they reached out to help me. I had only one issue where the plugin kept opening a new page for the chat on mobile but embedding that page inside my website solved that issue. I am so glad I found this chat app and I highly recommend it. I am looking forward to a great use with this and hopefully, I will continue to like the performance of the app.

(United States)

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

(India)

Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.

(United States)

Channel-io is amazing. I'm still learning more about this app but the marketer, Rebecca, helps and gives us a lot of tips. I really appreciate it! This app keeps trying to listen to customers' voices and reflect their needs to this app which is really great! I would like to thank this Channel Talk app for thinking about it together and considering creating a good effect. Highly recommend!

(South Korea)

Perfect app for the on-site MKT and CS. Easy to use and channel talk support team was very helpful and kindly gave us the guideline of all the settings ;)

(United States)

Amazing app ! easy to set up and cs team person super friendly. highly recommend this app for business

(United States)

Good ! very easy convenient really satisfied. Very effective, The service team is great. highly recommend this app

(United States)

extremely easy to set up! The app is awesome and it works super good. love this app. Recommend!! Recommend!!

(United States)

Customer support was helpful, friendly and professional. Made everything very easy and it was a breeze!!

(United States)

I really love this app, it’s a great addition to my store. And it allows my staff to assist our customers directly with no hassle. It’s very user friendly!

(United States)

The customer support is so helpful, nice, and very professional! this app was exactly what we were looking for! Thank you

(United States)

Tan bueno. La interfaz de la aplicación es muy fácil de usar. Lo recomiendo mucho y lo seguiré usando en el futuro.

(United States)

I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!

(United States)

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features . 10 stars

(United States)

It was easy to create a chat bot, provides amazing functions and is very convenient and easy. recommend

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Channel.io ‑ Live Chat&Chatbot App Tips, Tricks and Rules

What do you think channel io shopify app? Can you share with Channel Corp. company and people your complaints, experiences or thoughts about the app?

Channel.io ‑ Live Chat&Chatbot Screenshots & Images

Channel.io ‑ Live Chat&Chatbot shopify app screenshot images, pictures.

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