Bolt Food

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The worst service ever. I can’t count all the times I get cold food, or incomplete order, reversed items, and when I wanna have a refund because it’s clearly not what I want, they just reject you saying it’s not in their policies, dude go to uber eats, at least they ask a picture to see your order and refund everything, Bolt is clearly the worst app for food delivery, that was my last order with them tonight, 25€ in the trash for a cold food and chicken wings we can’t eat because we can see more bones than meat, fries are dough, and I pas skip some details, the order arrived later and I get a « it’s not in our policies », run guys, run away this app!

Sorry, we don’t deliver here. J’ai essayé Paris, pas de livraison. J’ai essayé New York, pas de livraison non plus ... Et alors ???

Excellent. I like it

Problematic orders. 3 out of my 5 orders had issues with delivery. The latest and the most disappointed was when I received my lunch completely not eatable . It was just not fresh and I received a refusal for a refund Better use another alternative apps

Bad customer service. No one responds to my requests for problems with my orders on chat and no other way to contact them .

Aucun service client. Nous avons eu un soucis avec notre commande, durant 2 jours nous avons essayé de contacter le service client, en vain. Aucune réponse. La partie « contact » ne sert qu’à décorer et donner un semblant d’application.

Déçu... Ne fonctionne pas a prague, impossible de me faire livrer dans la capitale..

Unsatisfactory delivery service and help center. I ordered on Sunday 16th July and even if the delivery was estimated initially in 40 min, I never received my order because nobody was available to pick up the food (almost 2h of waiting) I called the restaurant and we agreed to go myself by Uber for the pick up. The call center didn’t solved me problem so, I paid for the service delivery, for my Uber and I lost my time and nobody wants to assume the responsibility or to pay for my complementary charges . Worst service

Terrible. Do not order food on Bolt. The app assigns multiple orders to the same delivery guy at the same time which results in delays. The delivery guy had to pick up 2 different orders from other customer on the way and we had to wait 30 mins extra. Our pizzas arrived completely cold. Never again.

Rider stole orders, CS force you to take Bolt credits instead of being refunded. Bad experience in Kenya and it’s not the first time riders stole my orders. The support send you bolt credits before you asked to be refund on your card and told you it’s too late Will back to Uber from now, more trustworthy

Worst delivery app in Malta. This is the worst delivery app in Malta, they don’t help you if you have an issue with the order you have done

The worst food delivery application - from far. Never efficient, always takes x2 the time it takes in other apps and TERRIBLE customer support. Real need to improve on that. Worst experience possible.

Bolt food Georgia is dreadful. A bunch of thieves. The courier never arrived whilst the customer support was ignoring me. They just take your money and there’s pretty much nothing you can do about it since nobody’s answering your messages and there’re no phone contacts whatsoever.

A fuir !. Le service est plus que médiocre aucun moyen de contacter le service client. Moins cher mais moins performant qu’ibérique eats.

Worst customer support and delivery service ever. Horrible experiences, no refunds when food not delivered cause I quote « the delivery has been processed, nice evening » like are you kidding ??????!

Pristatymas. Pristatymas PASIBAISĖTINAS jei taip išvis galima įvardinti. Numatytas laikas vienas, laikas auga iki +30min., vidurį pristatymo pasikeičia kurjeris, pristatymo laikas vėl keičiasi…

No sense of customer service. A couple of times, I received my order totally damaged, with items stolen, or with quantity issues. I order food on the app almost every evening because I don’t have time to cook, bolt NEVER compensate you, never cares. Done with them.

Bolt food in Kenya: Worst app service. Kenya: Worst food delivery app, poor service & barely help from support

Pas de livraison en banlieue. Réservé aux parisiens

Rip off. I made an order that has never been delivered and they made me pay for it just saying “sorry this is our policy, we do not refund” 👏🏻👏🏻

The worst. The worst food delivery app in Kenya… specially their customer service!! I ordered a pizza, at 19:15 pm, the order was ready and was given to the delivery at 19:33. When he reached half way, he turned around and went back to the restaurant… why? I dont know, so i called him and said he had a flat tire but unfortunately for him I was able to track him on the app. BUT the customer support after contacting them, and explained what happened, they said yeah we’re sorry bla bla bla we’ll get back shortly, and now (next day), after the delivery guy put the order as delivered while he didnt even come close to where i live (knowing that i’ve already paid), the customer support still didnt even reply to me or bother to assist me. Im saying this because this is not the first or second bad experience with them, I had a problem in almost every order i made… i guess it was my fault ordering from there again. They are short on staff and whenever they try to help, they’re not there!! You wait hours and hours and MAYBE they would reply to you later. I highly dont recommend anyone to use this app, because you either are going to receive your food hours later (yes hours) or maybe not receive it all, and the customer service will only send you these pathetic generic messages of apology.

Problems with courrier. Courrier always arguing about delivering the food to my apartment. They want me to go down or they want to leave the food in the lift, this is not very hygienic specially with the current sanitary situation. If I have to go down for every delivery, it is not interesting anymore and it is not called HOME DELIVERY either.

Application façade. Application low-cost qui n’a pas les fonctionnalités qu’elles affichent. Clairement moins travaillée que Uber Eats ou Wolt.

!!!!!!!!!!!!!!!!!!!!!!!! Catastrophique ⛔️⛔️⛔️⛔️⛔️. Agent who ask client to do the service because the plateforme can not provide the service which she ask the client to pay !!!😅😅😅 support take a lot lot lot of time for answering. (Agent without empathy) this support is for a food delivering plateforme really !!!!

Horrible experience. Orders are being cancelled by the restaurants, and if you can place one, be prepared to wait a loooong time to receive it. Customer service is non existent. Uninstalled and will never use this service again.

Good apps but…. Good apps. But the company in Malta practice slavery so I removed the apps from my device. Pity

Honest comment about bolt:. Plenty of choices, good restaurants, great online customer service

Livraison trop longue. A chaque fois que je commande bolt food, je suis très déçu. Je désinstalle de suite l’application ! Et je préfère allez me régaler les babines chez Wolt !

Better than Glovo and Uber eats. They offer the same restaurants but delivery is always cheaper and they have a good selection of restaurants

Robot with automatic answer. Bad customer support you ll need at least 2 to 3 hour to contact someone real. The order has no time guarantee There is no official complaint form

Skip it, Uber is more trustworthy. Scammer, if you want to cancel your order, you are suppose to be able too. We order and the time delivery was way much more longer than what was said before we ordered. We contacted the support not even 30second after placing the order and they kept postponing us, until the driver pick up the food at the restaurant and then they came back to us saying it was to late to cancel the order because the food was ready.. really? Poor customer service, the worst one.

Nul. L’application "ne livre dans ma zone" je suis en Île de France, à Aulnay-sous-Bois donc juste à côté de Paris…. Pas au Cambodge.

Gherla. Era departe rau soferu

Nike là pub. Livre pas partout à Malte du coup inutile

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Excellent. I like it

A fuir ! Clients jamais remboursés. J’ai l’habitude d’utiliser BOLT sans souci mais la première fois que j’ai utilisé BOLT FOOD c’est lors d’un séjour au Ghana. J’étais à l’hôtel et il était 23 heures. Non seulement le temps de livraison était anormalement long, mais vers 1 heure du matin je reçois un message que la commande a été livrée. J’appelle le livreur qui me dit avoir attendu 10 minutes 🤣. J’étais à la réception d’hôtel avec 2 autres personnes et il y avait 12 caméras de vidéo surveillance qui n’ont pas attester sa présence. Non seulement j’ai passé la nuit sans manger après un long voyage, mais aussi BOLT a refusé de me rembourser malgré mon insistance pour une somme de 202.ghc(12€). Je déconseille fortement Bolt Food. Très déçu et révolté par ce manque de professionnalisme et de respect.

Gherla. Era departe rau soferu

Problematic orders. 3 out of my 5 orders had issues with delivery. The latest and the most disappointed was when I received my lunch completely not eatable . It was just not fresh and I received a refusal for a refund Better use another alternative apps

Bad customer service. No one responds to my requests for problems with my orders on chat and no other way to contact them .

Pristatymas. Pristatymas PASIBAISĖTINAS jei taip išvis galima įvardinti. Numatytas laikas vienas, laikas auga iki +30min., vidurį pristatymo pasikeičia kurjeris, pristatymo laikas vėl keičiasi…

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EasyHits4U fait la promotion de vos annonces auprès de nos membres. Nous avons fourni des milliards de vues d'annonces et de visites de sites à nos membres depuis 2003. Gratuit et facile à utiliser, EasyHits4U est l'un des programmes de marketing Internet les plus importants sur le Web! S'inscrire!