BetterHelp - Terapia

No response. Paid for 4 weeks, silence for 9 days, unclear what I was meant to do, wrote plenty of messages but but heard nothing in response. Waste of €240.

Very useful. Onky some problems sometimes to write a personal message. Otherwise it is a great app

They sold our sensitive data. Fined 7.8 million dollars for selling data to facebook, snapchat, and others… Data included email addresses, ip, and the health questions we filled before finding a therapist. What a company👍

Helpful so far. First time trying therapy of any kind, it's still early, but the app and system works fine and my therapist has been professional and insightful. Although advertised as a low cost option, I think the prices are not so different from some of my local options, but I preferred having English language sessions, so I think it's a good investment.

Really helpful in a rough time in my life. I’ve been using the app and have met with my matched therapist 2 times now and it has been a really great experience for me. I had tried therapy before and I decided not to go again after my bad experience. I’m really glad I looked for help this time because I am going through a lot and really needed someone to talk everything through. It’s only been 2 weeks and I feel like I made a great investment in my mental health. The price is a decent price for therapy, it still costly but it has already made a huge difference in my life. Thank you for creating a space for people in need ❤️ there are also daily classes /workshops that you can join that talk about specific issues like depression, anxiety, health, balancing work, etc. and a part where you can journal too. It’s a really great app

This is to help humans. Life changing

Very helpful and easy to use. It really makes therapy management an easy thing. I can just grab my phone and look for my next appointment before giving me the chance to overthink it. I also have my video sessions through the app, everything works perfectly and I don’t need to grab my laptop for it. So reachable and straightforward.

A 10/10 app. They’ve been great. I had a problem with my therapist and they apologized profusely. I quickly found another one, and let me tell you: she’s amazing. They could also offer financial aid if you’re struggling to pay for the subscription and they reply to any questions super fast. An amazing app and a great customer service team. Congrats, BetterHelp! You’re everything I could ask for.

Best I’ve found so far!!. I find it so helpful to have my therapist online. I can contact so easily and she gets back to me very quickly. And I feel so much better in general after our sessions.

Best place to do therapy. First time in my life doing therapy and regretting that I did not earlier. Very helpful. Thank you.

Works really well. The chat, the video feature, the reminders, all work without issues. I got help from a wonderful therapist. Also got really good help from the Betterhelp Customer Service team when I reached out to them.

Service is great, app could use some work on iPad.. Have been very impressed with the service so far (one month in), my therapist has been very attentive, and switched gears as soon as he realised what I needed and what had worked/not worked in the past. He’s recommended books to read and set exercises which have both been very helpful in gaining understanding of how I operate. Finding an English speaking therapist for a reasonable price while living in Spain has been a struggle, so this app has been a god-send already. The app is essentially just a wrapped version of the BetterHelp website, which for the most part is fine, but comes with a few niggles, hence the 4 stars: 1) when in a video call, my camera view is limited to a very thin strip, which means I’m constantly playing a game of trying to align just my eyes in view, since that’s all I’m able to see. 2) it does not support split-view, so I’m unable to pull up a separate note-taking app, or refer to a book that I’ve been asked to read whilst in my session.

Hb1235. Loving so far

So much help and needed. Thank you. 5 stars

Fantastic. This is a life saver!!

Better Help. My therapist is very kind and is helping me a lot.

Great app and great professionals. Easy to use and fantastic system. Therapist’s are wonderful

Amazing!. Super happy with betterhelp. My therapist is amazing & i am making huge strides! So happy i found this!

fast professional help + reasonable cost, def worth it ;). Very helpful to have easy access to legit professional help and therapy. Especially when it seems there are few options left...and only one person in the relationship is fighting to mend the issues at hand. Fast help with easy access at a reasonable cost. A range of qualified counsellors and therapists specializing in various areas, customed to find the right fit. Working with Andrea has been very insightful and helpful! I approve this method!

Helpful. Easy and helpful

Very complete therapy app. it is a little bit more expensive than other online therapies but you are always in contact with your therapist and the answer and interaction is really personal and discreet. you have seminars that you can listen live and other perks

The overall business is good but…. The overall business is good but…the app is slow. That’s really the only problem, I’ve had a few problems with opening links from my therapist and find it very slow at times, so much so that I click the link again and then find I’ve double clicked. Other than that, it’s all good.

Happy Customer!. BetterHelp is an amazing app. I have come across this app by accident, and I am so glad I did. I have been using it for a month now. I have been connected with a counselor who is very helpful! 5 stars.

Perfect concept. Getting the help without having to waste time on commuting.

Convenience is key. This app takes some of the deliberation out of getting support by providing it right at your fingertips wherever you may be. I have to say that the convenience has encouraged me to stay on track with my sessions and with myself more than I would have normally.

So helpful and easy to use. So afforable

Excellent app and idea. I love the ease of having a video call in my own home, Groupinars are super informative and I’ve found a great therapist

Next time I will put I don’t like it.. I don’t like that after my session the pop up tab to rate this app was either go to rate this app or I don’t like this app. Very tempted to write I don’t like this app automatically. There was no x to close and no way out. So here I am unhappily. D

Convenient. Quite easy to use and the convenience to have it in your phone. Communication works well and it's quite interactive.

10/10. I can’t recommend this app enough, it’s a game changer. Incredibly helpful in your own terms. 10/10

Great app for those that need it. Anyone that is looking to talk to someone, this is a great place for it. Convenient and confidential.

50 euro help!. I am in desperate need to talk to someone and you are asking for €50 a week. I registered, said about my problems and my financial situation, I’ve been assigned a therapist but I can’t afford to speak with them! Thanks for the help, BETTERHELP

Useful. I like the journal feature and the options to choose group sessions. So far my sessions with my individual therapist have been helpful.

Online therapy with better help. A really convenient and productive way to get therapy. Many therapists to choose from, and easy to switch at any time if you don’t feel your therapist is a good match or simply want to try a different approach.

Finally found what I’m looking for. I work unsociable hours. It’s been great to find an app that is so flexible to your needs. Highly recommend it.

Honest thoughts! 10/10. To be very honest, I was super skeptical of doing counseling this way because your not face to face physically. But as someone whose had counseling on and off for almost 11 years now I believe this way of getting help is super beneficial. The fact that you have the option to video call, voice call, type out your thoughts and send them to your counselor, get resources digitally that you constantly have access to and 24/7 accessibility with your actual counselor is incredibly beneficial. I know it’s not for everyone but I would definitely give the app atleast a month before judging it. I’ve been doing counseling now on the app for a few months now and my life has improved significantly. Especially, for instance, when I’m walking home from work and I feel low I’m reminded through the resources I can easily access on my phone that my counselor has sent that like - everything is going to be ok and here are practical steps to feel better. So yea, I really highly rate this way of counseling and appreciate my counselor a lot!

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Wonderful overall. I find the platform and the app very good, in general, with the caveat that it is sometimes buggy and the messages don’t get sent or received on time

No. No entiendo su idioma escribe en español por favor gracias por eso puse una estrella y además hacen preguntas muy personales

Pagar por una basura. Lol

Waste of money. It’s just an app where people hears you talk. Not very professional. I would recommend you to seek a therapy with a face to face therapist. But not here, because is just a waste of money.

Cruel. It’s very cruel to fill the form just to end up with a paywall even when I’m asked about my income situation. I feel even worse now, thanks for nothing.

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Porqueria. Te hacen llenar un monton de formularios, crearte una cuenta, escribir que te anda pasando, y despues te dicen que los primeros 7 dias son gratis y despues son 65 dolares por SEMANA! te piden tarjeta de credito

Pésima app. Funciona TAN mal esta app, que enseguida te dan ganas de borrarla.

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Ayuda a sacarte cosas de la mente. Muchas veces pensamos demasiado y es bueno tener opiniones de otras personas

Helpful, really!. I started feeling better the moment I started to let go of those feelings I had bottled up inside me for a long time now.

Like. Like

Wonderful. I love this app, it has given me the opportunity to get back into therapy during covid when I really needed it.

Super useful and easy. If you seeking for help this is the app that you need

App is a bit buggy. The app itself is a bit buggy at times but the service they provide is great

I love it. The best app!

waste of time and money. i agreed with the person below saying it was more stressful to deal with the therapist i payed for the app because they tell you you can chat with your therapist so i wrote on the chat my issues so in therapy session we could focus on that first therapist didn't talk at all, she was just waiting for me to talk or lead the conversation, second therapist saying that i'm just bored... last night they charged me for the second week for two sessions that the therapists didn't help i'm actually a psychologist and i can assure these people are just taking your money just to listen to you, they don't have a structured session where the patient can talk about their issues but also receive guidance and companion, these therapist doesn't care about you, they are just checking time when on session DONT WASTE YOUR MONEY AND THE CREATORS SHOULD BE ASHAMED OF THIS TO TAKE ADVANTAGE OF VULNERABLE PEOPLE WHO ARE ACTUALLY GOING THROUGH A LOT AND CHARGED THEM AND NO HELP NOR COMPANION NOR PROFESSIONAL HELP PROVIDED DONT WASTE YOUR TIME it kinda helps sending the messages getting off of the chest some feelings, and that was good but then i realized the therapists didn't care about my background and don't even read my messages so if you are seeking for help, these app is not going to help, don't waste your money cause being charged last night in the middle of the night for an app that doesn't do anything for u, it added more stress and i know is not that expensive but damn it hurt cause rn not only i'm going through A LOT and have money issue too, this is so unfair and i'm want a refund and i'm going to do what it takes to get my refund cause this is a fraud start writing a journal, identify environments where you are happy and try to tell your closest family and friends you can do this! betterhelp team: thanks for nothing

Not the place to get help.... Very sad to write this review... I tried to get help from BetterHelp but ended up feeling even worse. They switched me up 4 times, the counselors were never responsive and when they were it was always super robotic (copy/paste) answers .... I never felt like they cared to help me. The client service was much more helpful than the actual therapists (for that I am grateful and why I give two stars and not one) ... anyways I got no counseling whatsoever in the weeks I tried BetterHelp... so, if you’re going through a tough time, this probably isn’t the way to go. Better to invest in proper therapy.

Muy buena ayuda. Es una opción muy buena si no es posible asistir con un psicólogo. Me ayudo mucho

Terrible app with terrible service. Caused more stressed then help. Therapists do not respond and neither do customer service

Like 👌🏼. It is helpful

Great. Very accurate

Better help Maria. I feel really comfortable with the people and they way the app works I can be anywhere and not miss my therapy I love to share in group sessions

Pretty great!. It’s been a vey comforting journey! I can write at my own pace without the pressure of needing an immediate response and my counselor will reply by giving me advice, various possible solutions to my problems and helps me get out of my comfort zone so that I can start taking the reigns of my life. 12/10

Simple easy to use and finally counseling is on demand. Finally tech has solved the hippa problems with online counseling. I’m so thankful for this access.

Simple but it helps. It helps if you want advice or just want someone to hear you out without judgment

Useful. Me gusta porque es flexionemos donde sea puedes tomar o sesión y me deja mucho después

Disappointing. Better help was advertised to me as “free” online therapy, and since I’m not financially well and need desperately a place where I can talk and try and resolve my personal problems I downloaded the app. They made me fill out over 20 personal questions, which while to a certain level understandable since it’s therapy online, some where a little more unnecessary to be asked; after answering to all their questions and arriving to the part that left me angry was when the app tells you you need to pay for using and allegedly free service, even if refusing to pay the three options which the app provides when responding to I can’t afford this service were all explanations of why you should pay and returned to the pay page. It is very disappointing to see that very influential people and the same app advertise this as free is not true since many as myself need really hoped to get help just to be shut down at the last second. I would give it 0 stars but the AppStore doesn’t allow it so this gets an undeserved 2 star

It is helpful. As a person that does not like to go out by myself because of anxiety it is super helpful to have better health and have online appointments

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