Trustpilot Reviews App Reviews

The Irony of the poor reviews on Trust pilot doesn't escape many, but I did give technical support about 7 tries to fix my issue. I gave up in the end, as the link between a "Shopify App" and Trust pilot was beyond all technical supports comprehension.

Got rid of the good trust boxes so they try to make you subscribe to the monthly bill which is extortionate

huhghhh guys comon men what happend to this company??? regardless of the bad reviews I still tried to try the app out as I've known it for years too. I can't even download the application, it just keeps on (If a new window doesn't open, click here here) then I click on it and want to add integration, then I come back to a loading page that just won't open. do something about your quality!!!!!!!!! I don't understand what happened to you all of a sudden this isn't you!!

Very slow and non-existent support! Claimed they can't access our website to look at the issue, like every other App developer on Shopify, due to their policy. We had to pay a 3rd party developer to fix their App!

Can't get the app to load the loading wheel just spins for days on end - had a meeting with a sales rep told me was going to email me information still nothing emailed even though I have sent emails - can't use something that doesn't work

Recently had customer support call me and they were more interested in selling their services than actually fixing the issue with the app. I cant even view my reviews when I add the widget to my website yet they want me to pay for their service. Please fix basic issues first before asking for money.

Stuck on loading after attempting to connect the app to my store. The app is not working at all, so unfortunately I'll have to look further.

I was ready for giving up on this app until I came across a tutorial on trustpilot YouTube channel an I felt absolutely braindead you will need a laptop or tablet but it's so simple all you do is load up widgets pick a obviously if you have dark/black background on your website pick that colour an all you do is click the widget drag it to where you want it an drop it's that easy

Reviews not being sent. I contacted support and got no reply. Guess i'm switching to another service as this one obviously does not work.

App is not working and lately I can't even see the app on my live store. Loading wheel just spins for so long and I can not reach customer service.

Wenn man versucht, das Widget zur Website hinzuzufügen, passiert nichts ... darüber bin ich sehr enttäuscht

Great support. They got back to me personally and together we were able to find a solution to get the app working again. App and features seem very good so far. Original Review: "Installed it but no connection to TP-Account on their website. Tryed reinstalling it through the websitelink and now nothing happens, when I click on connect to add my account. Completely useless."

This app is a traditional SaaS enterprise software they will trap you in a yea long contract that is super expensive. There is no way to cancel the contract either I dont even think Trust Piliot should be allowed to be in the Shopify App ecosystem because the billing set up is so different than the other apps. No trial period, no cancelation policy- a complete TRAP!

Updated the app and lost all my product reviews. Cannot get any support, this is costing me sales by the hour. The app developer is the issue as Trust Pilot has all my reviews but the app won't display them! Do not update the app!!!

Removed the app with the intention of reinstalling it as the widget customiser stopped working meaning that my site has been missing widgets for over a week now. Can't reinstall as I get an error message saying the page cannot be found when I press "add app". We pay £400 a month to this multinational company and they can't even get an app right. Support has been useless so far, blaming it on 3rd party ad blockers - I have none on the multiple devices I've tried to get this working on. Unacceptable.

Poor Support and buggy App. The widget is not editable, since the customize function doesn't work. Since days I don't get any support on my issue. Very dissapointed - Trusted Shops is probably the better option.

App update doesn't work - we are paying customers, with app which is not working. Not able to edit trustboxes. Needs fixing ASAP - not happy at all.

Does not work - widget function takes me to my front page. Nothing happends. So there is nothing to use the app for.

Trustpilot reviews are valuable for my business, but don't get sucked in, unless you're willing to pay $200+ per month (paid 12 months upfront) just to be able to have YOUR reviews from YOUR customers showing on YOUR website. Trustpilot is a trusted source of reviews and they've helped my business, but they've shut down third party apps from showing YOUR customer reviews on YOUR site. It's easy to collect reviews with Trustpilot but I'd recommend Google reviews so you can show them on your site as you need. For a business that generates social proof, they really should deal better with their customers.

Wow, this app is not worth the upgrade. The upgrade should be free if anything. I can't belive this is live on the Shopify Appstore like this.

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!