Tawk.to Live Chat App Reviews

APP CATEGORY
SCORE
4.4
TOTAL RATINGS
229

Tawk.to Live Chat App Description & Overview

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and your own knowledge base.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use tawk.to?

tawk.to’s live chat app, knowledge base and ticketing system integrate seamlessly with your Shopify store, allowing you to assist visitors in the moment of decision and provide real-time support and service to your customers.

  • Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface

  • Personalize greetings and share promos with trigger messages based on your visitor’s location, past visits, page views, and more

  • Provide fast, accurate responses with canned “shortcut” message templates for live chats and ticketing

  • Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base

  • Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time

Support

tawk.to offers 24x7-365 live support.

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App Name Tawk.to Live Chat
App Category Store Management
Published
App Price Price: Free
Support E-Mail support@tawk.to
App Website

Tawk.to Live Chat Features

Messaging app to monitor and chat with site visitors.

Gain insight

Gain valuable insights when you monitor and chat with your website visitors in real time.

Increase conversions

Greet new and returning visitors, help them through pain points, and message before they abandon carts.

Stay connected

Stay connected anywhere and respond to your customers from your computer or mobile device.

Tawk.to Live Chat App Integrates with:

Wordpress Webhooks Zapier Google Analytics

Tawk.to Live Chat Comments & User Reviews 2024

(United States)

Really appreciate of this awesame app being free +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

(Philippines)

It's a FREE app and yes, you get the price of using a "free" app -don't expect too much! After roughly 2 months of using it, I've decided to remove it..Why? 1. You have stay logged to the dashboard -to your computer at all times so that your chat status will also go "on-line" -Not ideal for single person who runs an ecommerce store. I was hoping that I'll be able to manage everything from a smartphone; unless you don't want to miss any chats, -you really have to connect and reconnect to the dashboard (the dashboard times out!), -to your computer from time to time! Really a waste of time! What's the point of scheduler if this app would eventually go offline if you can't keep an eye on the dashboard? 2. Tawk.to App (iOS), -This app is having a hard time pulling/displaying messages when connected to 3G or LTE, or even when connected to Wifi, messages would came late and sometimes, messages would not appear at all! I ended up tons of "missed chats"! 3. UI - The dashboard has very confusing UI.There are portions/settings that are invaluable to ran a chat for an ecommerce store. This app is very promising, but very buggy. and in my opinion should be designed and tested from a seller/store owner point of view.

(United States)

It's amazing the way it works and has a free iOS and android app. You can't really run your business without and it maximizes your potential to grow your business from a customer service endpoint. You can even custom design the look and feel of the chat window with ease in the dashboard. What amazing work you guys did and the seamless integration capabilites for many platforms!

(United States)

I have used this app so many times in the past and I have always liked it. Awesome app and I love all the cute chat box characters and icons.

(United Kingdom)

Fantastic app, just waht we were looking for. www.pharmacy4life.co.uk

(New Zealand)

Superb App! You can have multiple chat agents for a website and an agent can service multiple websites - beautifully programmed! What's more - you could customise it according to your website's theme, a mobile app from which you can chat with your visitors on the go and plenty of other options. All for free! Highly recommended! Just install it! www.littleandcurious.co.nz

(Canada)

very good for what it does, you can use it to communicate with customers and can have other log ins for staff

(United Kingdom)

Best live chat app for Shopify. They allow you to use the app for free with all of their features, unlike other apps that limit chats, or make a very obtrusive interface for the customers. This app is amazing! Plus, the new upgrades are awesome. I am looking forward to the long term use of this app.

(United States)

The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here. LenoreBatherie.com

(Italy)

This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support 100% Satisfied

(United States)

This is a great app. I wasted a week trying another app that has fees associated with it. The other app was unstable. I'm a developer and I recognize quality when I see it. Tawk.to is a polished app. It's easy to install, and does what it's supposed to do. They are clearly listening to their users. You can't go wrong with this app. Have additional questions about it? Go to our store and ping me. I'd be happy to chat with the first dozen people who do that. After that, I've got to get back to work! :-)

(Sweden)

Really good! Best live-chat app by far. Accurate information, you can track all the progress and information from visitors. +++++

(Malta)

Hands down, one of the best free apps out there, and definitely the best live chat one, has everything we need! We use it at https://www.anaklaro.com

(United Kingdom)

Definitely a fantastic app for live chat so easy to implement and use, their live chat (lol) support was very helpful and there is nice additional features too so you can view what visitors are doing on your site etc. etc., really ticks all the boxes and its FREE! https://www.valuevaping.co.uk

(United States)

So far so good! Downloaded it for Black Friday weekend and had a few questions which were immediately answered through the online chat. And they have an App for both Android and Iphone so you can get notifications sent straight to your phone!

(United States)

We've only been using this app for a few days now on both our Shopify store (https;//www.KawaiiSquishyStore.com) and our CrateJoy store (http://TheSquishyBox.com) and it is truly awesome! Very easy to install and set up. Love how I can see the chats from multiple stores all in one place. I don't understand how they can offer this for free, but I'm not complaining. An absolute must!

(Australia)

Why pay for chat when you get get it for free from tawk.to app. We use it, we love it. Easy to use and works across all platforms. An absolute must have from the Blackvue Dash Cam experts - Linelink Online - https://www.linelink.com.au

(Canada)

The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising! https://www.gift-frog.com https://www.kinkytoy.store

(South Africa)

Best iv come across in free live chat no limits at all.

(Canada)

Amazing app! easy to navigate and use. A lot of feature to explore! Page loading time is 3X faster than with another live chat app!! Fast and efficient tool to communicate. And it is totally free!

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Tawk.to Live Chat App Tips, Tricks and Rules

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Tawk.to Live Chat Screenshots & Images

Tawk.to Live Chat shopify app screenshot images, pictures.

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