Shipping, Tracking & Returns App Reviews

SCORE
5
TOTAL RATINGS
10

Shipping, Tracking & Returns App Description & Overview

Outvio, the fulfillment tool that also does marketing and branding:

Every online shop does fulfillment, but more than 90% of them do not take advantage of the post-sales flow to strengthen their brand, advance shopping experience, increase loyal customer rates and grow sales.

Have an advantage over 90% of your competitors:

Each month millions of EUR worth of eCommerce orders are being delivered through Outvio. This is because using the post-sales flow for marketing and branding means having an advantage over most of your competitors.

How Outvio helps you automate fulfillment to increase sales:
FULLFILMENT: 
  • One-click integration with any courier
  • Multi-channel order synchronisation
  • Automated shipping rules
  • Paperless order picking and packing
  • Barcode-scanner-mode for error-free fulfillment
  • One-click and automated shipping label printing
  • Self-service returns
BRAND LOYALTY
  • Tracking with your own branding (do not send shoppers to dull courier websites!)
  • Notification emails with your own branding (do not give those important emails with over 80% open rate to couriers!)
  • Returns portal with your own branding and rules
MARKETING
  • Use fulfillment notification emails to market sale events, new products, etc
  • Use the shipment tracking page to display promotional banners
  • Ask reviews from the right customers
CUSTOMER SUPPORT
  • Automate the resolution of some of the most common delivery incidents
  • Keep track and quickly solve all incidents in our incident resolution panel
  • Communicate directly with all couriers from a single place
  • Free up customer support time with 100% automated returns
ANALYTICS
  • Understand at a glance all your post-purchase operations
  • Improve your business based on state-of-the-art data, tables and graphics no other tool can offer
  • Sales analytics
  • Shipping analytics
  • Returns analytics
  • Business analytics
  • Email marketing analytics, and more!
INTEGRATIONS
  • Connect any courier you work with in seconds
  • Connect your third party apps (eg. Zendesk) and share fulfillment information throughout your organisation
  • Connect any sales channel to manage all your sales in one place
COURIERS
  • UPS, DHL Express, DHL Parcel, Fedex, TNT, Correos, Correos Express, Seur, MRW, Envialia, Zeleris, GLS, Nacex, Tipsa, Sending, CTT Express, Paack, InPost, DPD, Omniva, Itella Smartpost, Venipak, Posti, Zitycity, Deutsche Post, Transaher, DB Schenker, and more.

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App Name Shipping, Tracking & Returns
App Category Orders And Shipping
Published
App Price From $29/month. 7-day free trial.
Support E-Mail hello@outvio.com
App Website

Shipping, Tracking & Returns Features

Post-checkout automations for a great shopping experience.

Powerful Shipping Automation

Powerful order Picking & Packing flow with Smart Shipping Rules to automatically choose the right courier, with 0 errors at blasting speed!

Branded delivery journey

A branded journey with 100% customisable emails and tracking portal. Automate incident resolution & communicate directly with couriers!

Powerful and branded Returns

Increase brand loyalty by offering the most powerful, fully branded and automated, self-service returns, your customers will love.

Shipping, Tracking & Returns App Integrates with:

Fedex Zendesk DHL Correos DPD UPS

Shipping, Tracking & Returns Comments & User Reviews 2024

(Spain)

Aplicación super completa y atención al cliente excelente. Si está pensando en utilizar una app para gestionar los envíos de tu negocio Outvio es la mas completa y competente que hemos usado

(Spain)

La mejor aplicación para optimizar tus envíos. En resumen, muy buena integración, te marca los pedidos como enviados enviados en shopify y puedes generar etiquetas en masa. 100% recomendable

(Spain)

Llevo más de 7 meses utilizando Outvio. En prácticamente todo estoy contento con la empresa. No obstante, en mi punto de vista les falta más analítica de datos.

(Spain)

Aplicación muy útil para automatizar la gestión de envíos y devoluciones. Envía emails para mantener actualizado al cliente y además puedes personalizar la página de seguimiento del pedido con tu eslogan ofreciendo un servicio más profesional. Recomendamos usarla!

(Spain)

Really good app, very helpful support staff. Many thanks to Jose for going above and beyond in getting us set up.

(Spain)

En 2019 incorporamos Outvio para poder escalar nuestras operaciones y fue un acierto. Ahora que hemos crecido sigue acompañándonos. Muy recomendable para automatizar acciones y centrarse en lo que aporta valor al negocio.

(Spain)

Buena aplicación para unificar y gestionar los pedidos/envíos de las diferentes plataformas donde vendes tus productos

(Spain)

Es la aplicación que utilizo para gestionar los envíos de shopify y otras plataformas todo en 1. Es facil de utilizar, tiene soporte al cliente y multiples opciones. Puedes integrar tu contrato o hacer los envios con sus tarifas. Tambien facilitan las devoluciones.

(Spain)

Gracias a Outvio podemos gestionar los envíos diarios seleccionando las compañías de transporte que mejor se ajustan a cada envío. Una aplicación fácil de gestionar y con herramientas de gestión adecuadas.

(Spain)

Escelente app para gestionar los envíos de Shopify. Intuitiva y práctica. Además la atención de incidencias es rápida y eficiente. Muy recomentable

(Estonia)

We have long searched for fulfilment solution that would both automate our shipping and offer end-to-end branded tracking and customer communication. This app does all that and exactly as promised. Their team is super responsive and helpful, which helped us to get most out of the app from the get go. Highly recommended!

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