ShipStation App Reviews

Great shipping solution. No issues with Shopify integration. Really allows you to manage and organize your shipments, inventory, etc. You can also tag shipments, which is useful for reporting.

ShipStation has completely changed my business. I have gained valuable hours in my day now that I am using ShipStation to manage my shipping process. The app is very easy to use. It is exactly what I was looking for when I signed up.

I never got a chance to fully use Shipstation because the interface was not user friendly and it didn't immediately connect to my store. By the time support called me to help me out, I'd already moved on to a different app and had shipped many packages. It's unfortunate because I'd already loaded all my shipping accounts.

We were using Stamp.com and then tried another integrated solution, but neither of them came close to simplifying shipping like ShipStation. The only thing I would change would be an easier way to manually input an address without having to put in individual components into different fields.

Fantastic app, helps our daily workflow a bunch!

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly. Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support. I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.

their support technic team was really Helpful . But I was not really happy with the rates and it was quite complicated to choose a package/carrier. I did not enjoy my experience.

The app doesn't put import/export data for international shipments: hts code, values, etc. It is causes problems, because they ignored it. It is in their api and simple to include. There is no reason to leave it out. It reduces the value of the the app and service.

We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.

We've used Shipstation for six years now. Their most recent update has completely ruined this software. Per support, we must uninstall and then reinstall their printing software each week (and have done so for the past several months). What's the point of shipping software that's unable to print labels?!

I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .

We feel ShipStation is not only a great shipping solution, but designed and functions better than every cloud based technology platform that we've tried, including e-commerce, inventory, accounting and financial platforms, and we've experimented a lot. We're working towards having ShipStation manage workflow tasks that our other systems are meant to handle because ShipStation is so well built, it can handle them as well or better, on top of shipping tasks.

Truly awful development team removing or breaking features with every update. Every bug report is ignored. Every feature request is ignored. Customer service team is useless, they will "forward over tickets to their dev team" and then respond after months and months of outage issue reports just to tell you they aren't doing anything. Based on my experience, I genuinely hope a good competitor puts them out of business.

This app has really streamlined and improved our shipping and fulfillment process. I can't believe I used to manually create shipping labels in USPS, UPS, and FedEx before using ShipStation. Works great for pushing orders to Fulfillment by Amazon when we need to use that service. Happy with everything about this app!

Do not use shipstation if you plan on adding new products to your store on a regular basis. It seemed amazing until I found out that they require you to manually add information for every product you have such as weight, value, customs info and more...all info that was already added to shopify in the first place creating twice the amount of work. The workaround they gave me was to create a spreadsheet and re-import that every time I add a new product. Ridiculous.

If you ship products, you need ShipStation. Greatly reduces our time spent shipping orders. Very easy to use, yet very powerful. Only regret is not using it sooner.

I am a new user to ShipStation and I can already not imagine my life without it. My business manufactures on a small scale--very small, as there are three of us. At this juncture it is an impossibility for me not to be involved in production in some capacity. Prior to shipstation, I would spend an entire morning looking between UPS and my shopify store to print out orders. With ShipStation, this gets reduced to about 30 minutes at the absolute most. In short, ShipStation gave me 3.5 hours. ShipStation made this step 800% more efficient. It took 1/8th the time. I think you get the picture.

Shipstation has made fulfilling orders a snap. It has simplified my business in so many ways. I dont know how I was doing it before Shipstation.

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

I have used several shipping systems over the years with other stores I have ran in the past. None have been as intuitive or as thorough as ShipStation. In our first month in business, we shipped over 2,000 items. If it weren't for ShipStation's automation and organization tools, we wouldn't have been able to do it.

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