Kraken ‑ Login as a Customer App Reviews
App Name | Kraken ‑ Login as a Customer |
App Category | Store Management |
Developer | Seapixel |
Published | 10 November 2020 |
App Price | $25/month. 3-day free trial. |
Support E-Mail | support@seapixel.com |
App Website | https://seapixel.com |
Kraken ‑ Login as a Customer Features
Streamline Logins for Guest and Migrated Customers.
Power Up your CS team
Shopify Plus Customers can use our Login as a Customer feature to quickly resolve Customer Service related issues. Great for Subscriptions.
Customer Login Made Easy
Simplify the login process with an upgraded form and custom messaging for specific customers. No more customer confusion.
Great for Migrations
Show custom messages during customer login to users with a specific tag. Great for migrations and Guest Checkouts. Makes migrations a breeze
Kraken ‑ Login as a Customer Comments & User Reviews 2024
If you are migrating an existing customer base, this app makes it easy to reduce friction. Normally, when migrating, you would probably send out a mass invite email to all migrated customers, which is annoying and will probably be ignored by lots of customers. When they login the next time without having read the email, they will be confused because the account seemingly does not exist. With this app, the invite email is only sent out when the customer first tries to log in again and no error messages will ever be shown, reducing friction by a lot. The support from Evan has been great! Can recommend. Edit: The ability to login after a guest checkout is even better. Great app!
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Kraken ‑ Login as a Customer App Tips, Tricks and Rules
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