Bolt Food

Great app and service. Outstanding app, very stable and great restaurant choices. Always very fast and food arrives quickly and warm. My favorite food delivery app.

Never more. I’ve been for almost 2 years very active on this app and I saw everything, broken drinks, unpolite delivery guys, late orders, not possible to change your phone number, etc… But today I arrived to the point which made me delete the app. One of the dishes of the order (SW1VV) arrived wrongly, instead to give me an inmediate solution they ofered me 9€ voucher, when if I try to order again the price was 10.6 + 40 minutes of waiting time. When I asked for an alternative solution, the guy told me that it was because I maybe ordered in a pick hour (he almost tells me the time I need to order) Is funny how bad they treat a loyal customer with the big number of similar apps that we have nowadays… For me, easy solution, download another app and enjoy it, for them, one less customer

Worst support ever. I was using this app almost every day. Today after doing an expensive order they just delivered me another completely (and cheaper) order by mistake. Support chat had me waiting for more than one hour and finally decided to do a tiny refund of 12 pln when the total cost was 70pln and what I got costs 30 pln. Worst service ever

I Got scam and I need my money back. Hiii, I ordered food from your branch in nyanyano 3 hours ago and the rider seemed to have block my number, I tried getting through to the branch but their telephone line are not working. And I need my money back because I paid via momo. Chicken man kasoa ghana

Good rates on restaurants but. grocery is a bit too expansive

Careful. They dont deliver the food in many occasions. Be careful with this app. They don’t deliver the food in many occasions, it happened to me already 3 times. Furthermore if you order for dinner, customer service will not respond until next day and you end up with no money and no food. Some drivers marks your food as delivered and then switch off the phone, Bolt doesn’t seem to do anything about it. If you trust me, Use another app

Total disaster. I ordered food from bolt food for the third time, and also is the third time that this problem happened. I ordered burguer king for tonight and the deliver arrive 15 minutes late. Then when I saw my deliver half of the dinner didn’t arrive, as the other three times I order before. Then I wrote to bolt food and the solution was re founding the amount of money they stole me, staying without eating for tonight. I really encourage people to don’t use this app, if you want to eat

Not so good restaurant selection. I think they don’t have proper restaurant quality check. Just ordered from one of the selected restaurants and food was horrid :(

The worst support ever. If you have a problem with an order, support is the most useless thing I've ever seen. They will just waste your time and money. I don't ask for more here after always having problems with the orders or with the delivery people.

Soporte técnico nefasto. He pedido bastantes veces en esta aplicación (+20 pedidos)y no he tenido problemas hasta hoy, que mi pedido a llegado totalmente derramado y el cuál tenía un importe superior a 15€, cuando les he mandado las fotos me dicen que solo me devuelven 5€ para mi proximo pedido, recomiendo Uber eats ya que su servicio de atención al cliente es bastante mejor

Great. Great app!

Stolen Credit card. Do not buy with this app. Someone stole 600€ from my credit card with this app and they refused to refund me even when they found the criminal.

Dezastru de app. Mincinosi pana in ultima secunda, au trimis curierul dupa comanda , dupa 55 minute dupa ce era gata comanda, si vor sa dea vina pe restaurant. Incompetenta voastra intrece orice masura.

Pessimo. Permitem que restaurantes horríveis estejam no App, vc pede uma comida e chega algo de uma qualidade pésima, que nem um cachorro comeria e eles te fazem pagar por isso

Great service. First time ever to use this service and we got picked up with a Mercedes. I only picked one address to go to, but I asked the driver to bring the 2nd person to another address, driver clearly explained you can just add a second address to the trip, i was amazed as no other service in Barcelona has this option. Was brought home save in a Mercedes and my sister too. Thanks Bolt

Pedido entregado pero no recibi nada. Llevad cuidado porque me pasó que decian que el pedido se habia entregado pero me quede sin dinero ni comida

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Bad customer support. The system sent the food to another address! Nobody answers to my complaint! The technical support didn’t even answered.

Me estafaron. Me han estafado, hice un pedido y nunca llegó pero se marcó como entregado!, he pedido ayuda en la app y no me han devuelto el dinero, son unos estafadores y me encantaría denunciarles

Pedido en dominós pizza jamás llegó y me sigue apareciendo como en curso, quiero la devolución!. Pierina Dagnino

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Tiene buenos precios pero horrible servicio al cliente. Mi primer pedido y la orden está súper demorada

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Worst App ever!. I ordered an item but I had to reach the minimum spend plus pay delivery fee, it’s ok but they forget the item now I have to order again and pay again this fees, they don’t answer , they don’t HELP . They don’t care , this is nt the first time it happended, it happended quit often I hate this app it’s the worst! Download it if you want to lose money, and f you want to be ignore when you need help from them , they just happy when they take the payment from your bank card.BOLT and Bolt food both are the same!!

En qué ciudades están. No me deja pedir

Terrible Experience with Bolt Food in GEORGIA 🇬🇪. I had an awful experience with Bolt Food when ordering from a market. The driver marked my order as delivered without actually delivering it. He claimed he texted me, but when I checked the chat, there was no message from him. When support contacted me, I replied within two minutes and clarified that I was in Block A, but the driver couldn’t seem to figure it out—or didn’t bother to. Despite responding promptly, Bolt Food support claimed they could do nothing to help. To make matters worse, I was charged for the order, lost my money, and didn’t even receive my food. This is unacceptable service, and I won’t be using Bolt Food again unless they address this type of issue.

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