WhatsApp Customer Service App Reviews

SCORE
4.8
TOTAL RATINGS
64

WhatsApp Customer Service App Description & Overview

Key Benefits of Using this app
  • Abandoned Cart Recovery : Recover your abandoned carts by sending automated WhatsApp messages and SMS. Grow your sales and boost your revenue.
  • WhatsApp Chat : Give your customers the best customer support by enabling the WhatsApp Chat widget on your store. We promise it won’t take you more than 30 seconds to install.
  • WhatsApp Share : Let your customers grow your sales using WhatsApp.
  • Order Confirmation : Automatically send your customers an automated order confirmation notification via WhatsApp. A customer doesn’t have WhatsApp? No worries, we send him an SMS instead of WhatsApp.
  • Order Shipment with tracking URL : To help you stay close to your customer, we send him an automated WhatsApp message or SMS when his order has been shipped. We also include the tracking URL.
  • Cash on Delivery (COD) : Send automated order verification & confirmation messages via WhatsApp and SMS. Don't bother with manual verifications anymore and save more time to grow your business with our WhatsApp COD feature. # WhatsApp Chat Provide quick customer support by enabling our beautiful WhatsApp Chat button. Engage with your customers via WhatsApp and grow your sales.
  • Multiple WhatsApp support numbers
  • Customizable WhatsApp Chat button (change colors, position, greeting message, etc.)
  • No code needed. # WhatsApp Share Let your business grow organically by enabling the WhatsApp Share button. Boost your revenues by letting your customers spread the word. # Automated WhatsApp & SMS Abandoned Cart Recovery Send Automated Abandoned Cart Recovery WhatsApp & SMS messages to get your customers back. Everything is done automatically via WhatsApp.
  • Automated WhatsApp & SMS messages are sent using our WhatsApp Business API-approved number. We charge you only when a message is successfully delivered.
  • Message templates are pre-approved by Whatsapp & available in 11 languages for now. # Smart SMS Delivery If the WhatsApp message is not sent, we automatically send an SMS instead of a WhatsApp message. # Provide quality customer service Provide a top-notch customer service via WhatsApp to boost your revenues.

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App Name WhatsApp Customer Service
App Category Marketing And Conversion
Published
App Price Free
Support E-Mail support@sweethelp.io
App Website https://sweethelp.io

WhatsApp Customer Service Features

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart.

WhatsApp Chat & Share

Enable WhatsApp Chat button to provide the best customer support. Increase your referral sales with the help of Whatsapp Share button.

WhatsApp & SMS Cart Recovery

Recover abandoned carts automatically via WhatsApp and SMS. Offer discounts, bring back lost customers & boost your revenues with WhatsApp.

COD & Order Notifications

Notify your customer about each order activity via WhatsApp & SMS. Send order confirmation & tracking and Cash on Delivery (COD) updates.

WhatsApp Customer Service App Integrates with:

SMS WhatsApp Business Twilio WhatsApp Gupshup

WhatsApp Customer Service Comments & User Reviews 2024

(Saudi Arabia)

I Used this app to solve the chat issue on my website, amazing customer service. very helpful and responsive team

(Germany)

This app does not work properly! I made two test orders with different numbers and never received a WhatsApp shipping confirmation. Their support team takes days to respond via email. On their chat I never even received a response. Then they come up with excuses as in the mobile provider is the problem or I didn't opt-in (but I never got an opt-in request). In my statistics I can see that barely any of my customers received a WhatsApp/SMS. Most of them were skipped. On top of that I find the way the support team replied to me very rude. Do not recommend! Better run your own tests before relying on this app!

(China)

This app is very useful, it solved my problem, customer service helped me when I was in trouble, thank you very much

(Spain)

La llevo usando unas horas. Tiene algunos errores de que si le das justo al lado del boton te tapa otros botones (no se puede hacer click), pero la atencion al cliente es buena y la aplicación en general funciona muy bien

(Mexico)

Muy buena atención a cliente, falta ver el desempeño de la app pero parece que todo muy bien, cumplirá con mis espectativas.

(France)

Great app and support. I especially appreciate that one can position the chat icon very precisely and exactly where one needs it. Fast loading time. Also the team is very responsive if one has questions.

(Pakistan)

installed this app and got notice that I shall be charged when I shall start using this app. This app is free is nothing but a big lie. Don't get decieved.

(China)

This APP is very friendly to Chinese sellers and is very suitable for Chinese users. The customer service is very enthusiastic, the problem is solved very quickly, I recommend everyone to use it

(Honduras)

Excelente APP y muy buena tasa de recuperación de carritos, dentro de lo necesario cumple con todas nuestras necesidades

(France)

J'utilise cet application depuis peu, nous en sommes contents. Le support a été réactif et très efficace. Super !

(Uruguay)

Customer support is really efficient. I've downloaded the app and asked for all the questions i had and they answered quickly and clearly.

(Israel)

Just set it up and it seams very user friendly and I am looking forward to using it. The support is excellent. Very happy so far :)

(Romania)

Ottima implementazione sul nostro sito...semplice ed intuitiva,venite a trovarci...WWW.REDFASHIONSERVICE.IT!! :-)

(United Arab Emirates)

I am using this app to help me reach out my customer in different platfor ms and the customer support is super and well deserved 5 stars

(United Kingdom)

Je viens d'installer l'application et aussitôt que j'ai eu un problème pour l'installation l'assistant est vraiment réactif. vivement que les mises à jour soient apportées

(Germany)

Great support and nice user interface :) ---------------------------------------------------------------

(United Arab Emirates)

I am using this app to help me reach out my customer in different platfor ms and the customer support is super and well deserved 5 stars

(China)

I tried this app to look for some functions, and I realized this app is offering more functions than most of other similar apps with very good price. The customer support is great, kind and polite. If you are looking for an WhatsApp app, for notification or COD verification, or WhatsApp chat, this will be the right one, don't miss it.

(Germany)

Great Support, very nice App for our Shop. The Customer Service was very fast and gave us the solution for our problems

(Egypt)

It`s amazing APP with a lot of useful functions and it have a great customer support team. highly recommend

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WhatsApp Customer Service App Tips, Tricks and Rules

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WhatsApp Customer Service Screenshots & Images

WhatsApp Customer Service shopify app screenshot images, pictures.

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