WhatsApp Customer Service App Reviews
App Name | WhatsApp Customer Service |
App Category | Marketing And Conversion |
Developer | Sweethelp |
Published | 20 May 2021 |
App Price | Free |
Support E-Mail | support@sweethelp.io |
App Website | https://sweethelp.io |
WhatsApp Customer Service Features
WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart.
WhatsApp Chat & Share
Enable WhatsApp Chat button to provide the best customer support. Increase your referral sales with the help of Whatsapp Share button.
WhatsApp & SMS Cart Recovery
Recover abandoned carts automatically via WhatsApp and SMS. Offer discounts, bring back lost customers & boost your revenues with WhatsApp.
COD & Order Notifications
Notify your customer about each order activity via WhatsApp & SMS. Send order confirmation & tracking and Cash on Delivery (COD) updates.
WhatsApp Customer Service Comments & User Reviews 2024
I Used this app to solve the chat issue on my website, amazing customer service. very helpful and responsive team
This app does not work properly! I made two test orders with different numbers and never received a WhatsApp shipping confirmation. Their support team takes days to respond via email. On their chat I never even received a response. Then they come up with excuses as in the mobile provider is the problem or I didn't opt-in (but I never got an opt-in request). In my statistics I can see that barely any of my customers received a WhatsApp/SMS. Most of them were skipped. On top of that I find the way the support team replied to me very rude. Do not recommend! Better run your own tests before relying on this app!
This app is very useful, it solved my problem, customer service helped me when I was in trouble, thank you very much
La llevo usando unas horas. Tiene algunos errores de que si le das justo al lado del boton te tapa otros botones (no se puede hacer click), pero la atencion al cliente es buena y la aplicación en general funciona muy bien
Muy buena atención a cliente, falta ver el desempeño de la app pero parece que todo muy bien, cumplirá con mis espectativas.
Great app and support. I especially appreciate that one can position the chat icon very precisely and exactly where one needs it. Fast loading time. Also the team is very responsive if one has questions.
installed this app and got notice that I shall be charged when I shall start using this app. This app is free is nothing but a big lie. Don't get decieved.
This APP is very friendly to Chinese sellers and is very suitable for Chinese users. The customer service is very enthusiastic, the problem is solved very quickly, I recommend everyone to use it
Excelente APP y muy buena tasa de recuperación de carritos, dentro de lo necesario cumple con todas nuestras necesidades
J'utilise cet application depuis peu, nous en sommes contents. Le support a été réactif et très efficace. Super !
Customer support is really efficient. I've downloaded the app and asked for all the questions i had and they answered quickly and clearly.
Just set it up and it seams very user friendly and I am looking forward to using it. The support is excellent. Very happy so far :)
Ottima implementazione sul nostro sito...semplice ed intuitiva,venite a trovarci...WWW.REDFASHIONSERVICE.IT!! :-)
I am using this app to help me reach out my customer in different platfor ms and the customer support is super and well deserved 5 stars
Je viens d'installer l'application et aussitôt que j'ai eu un problème pour l'installation l'assistant est vraiment réactif. vivement que les mises à jour soient apportées
Great support and nice user interface :) ---------------------------------------------------------------
I am using this app to help me reach out my customer in different platfor ms and the customer support is super and well deserved 5 stars
I tried this app to look for some functions, and I realized this app is offering more functions than most of other similar apps with very good price. The customer support is great, kind and polite. If you are looking for an WhatsApp app, for notification or COD verification, or WhatsApp chat, this will be the right one, don't miss it.
Great Support, very nice App for our Shop. The Customer Service was very fast and gave us the solution for our problems
It`s amazing APP with a lot of useful functions and it have a great customer support team. highly recommend
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WhatsApp Customer Service App Tips, Tricks and Rules
What do you think whatsapp abandoned cart recovery shopify app? Can you share with Sweethelp company and people your complaints, experiences or thoughts about the app?
WhatsApp Customer Service App Alternatives & Competitors
App Name | App Rating |
LiveRecover SMS Cart Recovery | 3.8 |
smsClosr | 0 |
RescueMyCart via Whatsapp, SMS | 4.8 |
CartHero SMS Checkout Recovery | 5 |
TXTFi | Purchase Using SMS | 5 |
App Name | App Rating |
WhatsApp Business API & more | 4.9 |