TXTFi | Purchase Using SMS App Reviews

SCORE
5
TOTAL RATINGS
15

TXTFi | Purchase Using SMS App Description & Overview

NEW! TXTFi Payments

Private Beta now open to new merchants. Interested in standing out from the competition? Contact Us at service@txtfi.com to learn more!

Welcome to Conversational Commerce.

Buying via automated text message is cheaper and more effective at acquiring a second or third order from your existing customer base. Cut out all the noise—let your customers order where and how they feel more comfortable.

The best part? You don't have to do anything. It's all automated. Just set it and forget it.

We do all the work

TxtFi plugs into Shopify automatically and reaches out to your customers via an automated text message to offer a gentle request to re-order, all thru a text message. In turn your customer can create their order right within that text message conversation.

Your customers then can add items to their cart right within the conversation. Once completed, TxtFi generates a link to allow customers to go right into your existing Shopify checkout page. All the customer has to do is complete payment--that's it. All payments and order processes continue to work as they do now.

Why TXTFi?
  • Create a brand NEW revenue stream
  • Increase Your Revenue by up to 20%
  • Up and Running in 15 Minutes
  • No Sales Team Needed
Key Features:
  • NEW! -> SMS Broadcast (Marketing) available; send promotional broadcasts to your SMS list and allow customers to purchase right from that very same conversation in natural language. TXTFi is the only SMS platform to offer this!
  • Gorgias Integration for seamless help desk integration alongside ordering bot. (Pro plan required)
  • Customer initiated ordering; allow your customers to text in to order any item. For example: Order vitamin, Order coffee, Order pino, Order socks (the possibilities are endless!) (Pro plan required)
  • New order welcome SMS. Enable new customers to receive SMS with your VCard details for easy outreach and ordering (Pro plan required)
  • Mobile Only -> Customers are constantly on-the-go. Text ordering makes it simple, quick, easy for them and you
  • Fully Automated -> TXTFi Bot fully interacts with your customer—entirely automated, no guidance or supervision needed.
  • Reminders -> Automatically check in with unresponsive customers; allows customers the ability to set follow ups.
  • Order Multiple Products -> TXTFi Bot can easily handle one or multiple products in an order.
  • Targeted Messages -> Automatically suppress based on inventory, subscriptions, opt-outs.
  • Easy Checkout -> TXTFi uses your native Shopify checkout, pre-filling all details. Customers just confirm payment.
COMING SOON

Payments via SMS; allow customers to setup payment profiles. Stay Tuned!

Patent Pending

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App Name TXTFi | Purchase Using SMS
App Category Marketing And Conversion
Published
App Price Free plan available. 30-day free trial. Additional charges may apply.
Support E-Mail support@txtfi.com
App Website

TXTFi | Purchase Using SMS Features

Allow customers to purchase through automated SMS.

SMS Ordering

TxtFi plugs into your e-commerce platform to reach out to your customers via automated text message to offer a gentle reminder to re-order.

Fully Automated

Easily create a new revenue stream. The best part? You don't have to do anything once setup. It's all automated. Just set it and forget it.

Setup in Minutes

Be ready in minutes with our Shopify integration. Just add our app, set it up once and it's good to go. No code added or changed on theme.

TXTFi | Purchase Using SMS Comments & User Reviews 2024

(United States)

Game changer app to our store! If you're a DTC brand and don't have this app you're seriously missing out. So easy to download and integrate and we absolutely love how smooth the conversations are. Very straightforward and easy to use! The customer support team is outstanding as well which is pretty rare these days to find. Wish we downloaded it sooner!

(United States)

TXTFi has been an unbelievably great partner helping us achieve our goals in the SMS ordering space. The customer service is unmatched and the back end is easy enough for a beginner to use. Two weeks into their service and couldn't recommend it enough.

(United States)

Great service! Was setup and running within minutes. The support team was very helpful as well. Very quick to respond and resolve any problems.

(United States)

Huge fan of this service! We sell an ingestible product so having the ability to reach out to customers to re-order is priceless. And our customers love it too. The app is easy to use and set up, and the service is fantastic. Had a few questions and they were able to get back to me ASAP

(United States)

This App is useful, especially as a reorder reminder for our customers. They love the ease of reordering our product via Text!

(United States)

I really liked the option to choose different plans to suit my company's needs as we grew. The team at TXTFi are extremely helpful and are there to answer any questions that may come up during the process.

(United States)

This app is great! We have been looking for new, creative ways to get customers to repurchase our boxes and this has been really successful for us. Definitely a step up from an email and other apps we've tried. Super easy set up and everything is customizable.

(United States)

Being a company where people re-order each month, we wanted to go beyond the use of email and text reminders. We wanted something that would make it easy for them to re-order and this was it. Sooo easy to set up and they were great at helping us get everything right. We love it and so do our customers.

(United States)

Cool app! Needed something that would allow our customers to easily re-order since we don't offer subscriptions. Support is pretty good, very fast reply times. They helped us set everything up.

(United States)

Our customers have loved this app. We have gotten a ton of feedback from customers wishing more companies did this and made it so easy to re-order. Very easy to set up and has paid off for us.

(United States)

I agree with prior review. The support is fantastic. We were hesitant because we're contacting customers via text, but so far, there's been no complaints or push back. It takes a couple months to get traction, but the trend is strong. I'd recommend for anyone looking to target millennials because very few check email these days. Thumbs up!

(United States)

We were looking for an app to allow us to easily offer text message ordering for our customers to help with re-orders. We did not want to spend a lot to build this out ourselves, We were up and running the same day. Support is great, always a reply same day...helped us setup everything.

(United States)

The support team is super. Very helpful and attentive. Were on top on the topic and delivered what I needed. The app idea is awesome and makes it so much easier for customers to reorder. Great job!

(United States)

Great support, innovative new source of orders for us, quick setup and no changes to our website's code... What more can you ask for in an app!

(United States)

Emails work pretty well for re-ordering, but we not only wanted something even easier for customers to use for re-ordering, but additional ways to go after customers (Emails get caught in SPAM and our customers get so many of them!). TXTFi was it. We saw some bigger companies using this type of platform so we didn't think it was affordable, but TXTFi was. They helped us set everything up, and now we are able to automate sms messages to customers to reorder right through their phone. It's been working very well and we plan on implementing it across all our businesses online!

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