WhatsApp Business API & more App Reviews

Even tho the app is paid, still there is a "powered by Zoko" on your chatbot! store demo on the Shopify app store is not a store demo! it's a youtube video! Can't start a conversation with a customer if the chat is 24h old or closed! The spelling errors are not being highlighted and Grammarly doesn’t work on this app. Typing with big fingers on your phone, you will be in trouble! Support is excellent! The app has a long way to be that expensive! I personally think they should have offered free if they wanted to have their name on the app! and charge this amount after perfecting it! thinking of changing to an older app that is more affordable. One with the same functionalities and without the company name.

We really really recommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Akhila!!!).

I use this app 1-2 months already. Help a lot. The automation is very good and helpful. Save time & money. Recommended to use!

The App is Great and the Support Team As well ! After Joining in we did see an increase in our Conversions Rates so definitely recommend for Business that are looking for More Conversions and Interaction with Customers. One side to it is the cost , you have to willing to spend in order to make sales. But Overall Great I would like to Thank Benn for being Supportive and giving advice. Thank you , looking forward to many more sales on the App ☺️

The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business. Overall, It's a great platform.

We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!

App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall

We’ve tried other Whatsapp Business API services, but never stuck to one for more than a couple of months. With more other services, you don’t have a fantastic chat dashboard that allows multiple agents at the same time, streamlined functionalities for sending individual & bulk messages, ability to tag and categorise users to any extend you’d like, and personalise messages to each user. Plus, the customer support team is fantastic. They are ready to help you at any time including weekends and off-hours. The one thing that’s missing is chatbot functionality so that we can automate more of these processes. The team is working on that currently, so looking forward to that update!

The customer service was fantastic, the integration is really seemless and the tool is very simple.

Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.

Zoko is indeed a lifesaver! We can connect with our customers seamlessly without any hassle, and the features that it provides are flawless :)

A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\

We are highly satisfied with Zoko services. The app works great. The customer support team is helpful.

I am very happy with zoko and how it has made my company grow, it has taken my sales to another level, and 5 star customer service

The Zoko team - especially Nandan really helped me out to set up the app. It literally took me 2 days to set the entire thing up and they were patient and explained it really well. As far as the app is concerned it definitely has helped me grow. Helped me in recovering abandoned orders. Hoping for it work more as I am going to start sending broadcasting messages.

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

Zoko is very powerful and not expensive ... amazing service provide it from amazing staff also price is for the service is fair

It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.

Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.

I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature Many feature you can get in this apps and hope can grow more

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!