Callback Request App Reviews

SCORE
5
TOTAL RATINGS
89

Callback Request App Description & Overview

Our results speak for themselves

Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. This means you can accurately attribute your sales to our app!

The biggest problem in the rise of online shopping

The rise of online shopping has been great for small businesses attracting more customers. But it's also opened the doors to allow anyone to sell anything. This means as small business retailers we have more competition than ever before.

Luckily, as small businesses, we have BIG advantages. And the biggest one is 1-on-1 customer relationships. Imagine how much trust you would have for a business calling you back within minutes or even seconds of your request, answering your questions with a big smile, and getting to know more about your needs. Be bold, people!

Most stores treat customers like transactions, but you can treat them like valued assets. And our Callback app will create these relationship building conversations.

Callbacks will help almost any business

No matter how much information you put on your website, most visitors won't take the time to read it all. Time saving convenience is a key factor in customers making a decision. This is why it's so important to offer callback options. It's easy, and lightweight, for a customer to simply request you call them back. No waiting on hold, no waiting for a live chat agent, and best of all, no waiting for a "contact form" email reply.

Callbacks work especially well for high priced, niche, or B2B sales:

  • Furniture
  • Jewelry
  • Special clothing
  • Equipment
  • Home appliances
  • Technology
How it works:
  1. A visitor comes to your site and explores, but has a question.

  2. They see and click your callback button and enter their phone number.

  3. Alerts you/your team to call back the customer, and tells which product they want. With one tap, our app will connect you through your visitor's preferred channel (SMS, Phone, or WhatsApp).

Easy, right?

In addition to getting you on the phone with interested customers, your Callback app will also:

  • Collect phone numbers of interested customers
  • Allow customers to pick a scheduled callback time
  • Track your phone conversion %
  • Provide bold high converting call scripts so you can start the conversation right
  • Let your customer choose between Phone, SMS, or WhatsApp replies
  • Allow you to keep on top of customer questions wherever you are
  • And we launch new features every 60 days
Since the beginning of time, commerce has been done 1-on-1

People traveled far to find what they needed, asked questions and then bought. The invention of the phone eliminated the need to travel but the 1-on-1 conversation stayed. Fast forward to today's online world and the 1-on-1 is still the best tool!

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App Name Callback Request
App Category Marketing And Conversion
Published
App Price Free plan available. Additional charges may apply.
Support E-Mail ahmad@hmscommerce.com
App Website

Callback Request Features

Turn visitors into qualified phone leads and sales calls.

Generate More Leads

Contact forms suck! Phone calls work better. Visitors are more likely to leave contact info if they know they will get faster a callback.

Increase Conversions

Unanswered questions are losing you real sales every day. The Raven Callback app converts almost buyers by connecting you via Phone or Text.

Track Phone Sales

We track conversion details from each callback request. Whether or not you make the sale, you can follow up or re-market over Phone or Text.

Callback Request Comments & User Reviews 2024

(Germany)

I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!

(United States)

HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!

(United States)

This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.

(United States)

This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.

(Australia)

This app has improved our response times and customer experience. The developers service and support is fast and efficient, and nothing is too much for them to look at for you. I would definitely recommend this app as part of your customer service and support capabilities for your site.

(United Kingdom)

Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.

(Australia)

The call back app has been made a big difference to our store and the revenue it generates. By allowing customers to choose the medium they would like to be contacted in, plus the analytics to show how many conversions come from using the app have made this one of our favourite Shopify apps. I think every store should have this app installed as the value versus cost benefit is huge! Do yourself a favour and install it today!

(Canada)

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

(United States)

The support is extremely helpful and got a custom button on my site installed quickly. I have just installed the app, so I can't judge how well it converts for me, but I am excited to see the results.

(Norway)

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

(Australia)

Works cool on my website Sends a email once someone makes a request and makes it easy for customers to send a reply

(United States)

Callback Request went FAR BEYOND what I expected of any app developer. Their support team actually took the time to review our business model and came up with suggestions that improved the buying experience! Now, I don't know about you but I have never had any other app developer do that. If you operate any kind of B2B store you need this app. It is the BEST app for calling back customers and PERFECT for quoting/closing deals over the phone. THANK YOU!

(Austria)

Very nice App that does the trick for customers who havent decided which product do choose! The Whatsapp integration is very usefull since this is relatively new as a marketing channel in europe! The support is very friendly and helps with customization - free for teh first time! I would recommend this to absolutely erveryone whos in search of an easy way to get in touch with customers! Thank you guys for doing a great job and making my life easier!

(United States)

Great support. Great application. Has helped us close on a large number of sales. Ahmad helped us to integrate it on the store. First class service

(United States)

We now use this app to replace our 800 number and its awesome! Ahmed the developer went out of his way to really integrate this app with our store and its already making us money! I highly recommend trying Callback Request!

(Canada)

This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted

(United States)

Amazing app, very friendly to use! Customer service is very reactive, definitely a good one to use! Can't wait to receive my first requests ;)

(Canada)

Easy to set up and a great way to engage with shoppers WHILE they are still on site. Load speed wasn't affected and the app is intuitive to shoppers. If your team is serious about conversion. Buy this app

(Hong Kong SAR)

Works great! highly recommended with great support. Amazingly easy to setup and customise. Would be great to have more button design customisation options.

(Canada)

Selling high prices items like unique 1 of a kind original artwork is difficult online. So having conversations over the phone to close the sale is important.

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