AfterShip Order Tracking & SMS App Reviews

APP CATEGORY
SCORE
4.7
TOTAL RATINGS
3,571

AfterShip Order Tracking & SMS App Description & Overview

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales.

Now access our admin portal in German, French, Spanish, and Italian.
Monitor all shipments in one go
  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Filter shipments by dates, statuses, couriers, and destination
  • Identify any delays and exceptions
  • Key standardized tracking statuses
Keep customers informed and up to date
  • Embed the AfterShip Track Button for effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer
  • Embed tracking page on Shopify using proxy URL or iFrame code
  • Send delivery notifications to customers and yourself through Email & SMS
  • Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Schedule delivery SMS based on the buyer's timezone
  • Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience.
  • Set up automated email delivery update workflows to auto-alert customers when the order status changes.
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations
Provide a branded experience
  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations
  • Set up a custom domain to display the tracking information
  • SSL certificate for users with a verified custom domain
Secure your packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility
Multiple shipping solutions
  • AfterShip connects you with popular couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers
Delivery date prediction
  • Set clear delivery expectations for your customers by displaying accurate order delivery dates.
Analyze & take action
  • Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback

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App Name AfterShip Order Tracking & SMS
App Category Store Management
Published
App Price Free plan available. 7-day free trial. Additional charges may apply.
Support E-Mail support@aftership.com
App Website

AfterShip Order Tracking & SMS Features

Order Lookup, Track Order Status, Tracking Page, Insurance.

Tracking Page & Order Lookup

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Boost Sales with Email & SMS

Select different notification triggers. Work with a flexible drag-and-drop email editor. Drive engagement & sales with Klaviyo emails.

Protect your shipments

Protect your packages against loss, damage, or porch piracy with AfterShip® Protection powered by InsureShield® shipping insurance.

AfterShip Order Tracking & SMS App Integrates with:

Postscrip Shipstation Judge.me Omnisend Klaviyo Loox

AfterShip Order Tracking & SMS Comments & User Reviews 2024

(United States)

Very useful app for providing customers a way to track shipments. Easy to set up and use.

(United States)

Good app. China EMS is the e-packet for everyone saying they dont support epacket which they do just click china EMS. Your welcome all

(United States)

Tried this for www.beneathyourmask.com but wasn't able to integrate in time. Will try them again if our current option doesn't pan out.

(South Africa)

Awesome app, only because it integrates with the courier service I use in South Africa. Helped me a lot!! Thanks a mil!!

(United States)

Just added the app and haven't used it yet but have heard good things so I have high expectations!!

(Singapore)

Great tool and flawless integration!!

(United States)

simple to install and love having everything on one page!

(United States)

I just started to use it. I Think that is a good app. But I see That This app Doesn´t have e-packet. Please Add e-packet for to improve this app. Thank

(United States)

So far so good. It was easy to set-up and the fact that it supports Japan Post and about every other carrier is a big help.

(United States)

Great product, downside is that I use Oberlo to fulfill my orders, and as a result the shipping carrier is set to "Other" which does not play well with AfterShip. I use Shopify's built in emails for fulfillment, and I use aftership for delivery notifications. So I need it to be Other to send the client the correct aftership tracking URL.

(Australia)

This app gives most of the features that a start up store is after. I have been using it for last few months and the free version seem to solve my purpose. I however am ready to move to the paid version which gives more feature like email and SMS in a pay-what-you-use model. Keep the good work guys!

(United States)

Great app. easy to use and worth every moment of your time in setup.

(Netherlands)

Customer service is absolutely great. Haven't tried out the app just yet. But I am satisfied how the customer service chat works

(United States)

Awesome! I love how this app keeps my customers updated! Thanks!

(Canada)

Best app for tracking shipments. A must have app for every store.

(Turkey)

Customer service quickly answered my questions and helped me. I've used it before and when I came back to Shopify I thought it wouldn't be possible without aftership. A handy tracking app.

(United States)

Great app, very fast integration, and easy to use. I am very thankful for whoever created this. Thank you

(Germany)

Sehr gut :) Schnelle und klare Antworten von Support und einfaches nutzen, kann ich nur weiterempfehlen.

(United States)

I love having everything in one place. This app help keep me organized and puts everything I need in front of me.

(Italy)

great app, usefull. easily integrated in our shop. fully customizable. easy to configure. very clear pricing.

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AfterShip Order Tracking & SMS App Tips, Tricks and Rules

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AfterShip Order Tracking & SMS Screenshots & Images

AfterShip Order Tracking & SMS shopify app screenshot images, pictures.

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