Omega ‑ Email & Order tracking App Reviews
App Name | Omega ‑ Email & Order tracking |
App Category | Store Management |
Developer | Omega |
Published | 02 March 2021 |
App Price | Free plan available |
Support E-Mail | support@omegatheme.com |
App Website |
Omega ‑ Email & Order tracking Features
Order Lookup, Track Order Status, Unlimited Email.
Custom Branded Tracking Page
Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.
Timely Shipping Notification
Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp
Comprehensive Analytics
Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.
Omega ‑ Email & Order tracking Comments & User Reviews 2024
I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!
woorden schieten mij te kort dit is wat ik service noem ze helpen mijn zelf met mijn webwinkel en nemen dingen met mij door
Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.
Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.
We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.
Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.
Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful
This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended
Very nice app. Special want to say thank you to Anna for helping me out! She is the perfect person for this and she will defenitly help you out
Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.
Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.
Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template
First time i used tracking software this apps is very good with best help assistance system. best apps
Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX
Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!
They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once
Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!
This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.
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Omega ‑ Email & Order tracking App Tips, Tricks and Rules
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