AVADA FAQs, Helpdesk, Chat App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
190

AVADA FAQs, Helpdesk, Chat App Description & Overview

AVADA FAQs is a helpful tool that automatically addresses customers’ common concerns and issues without store assistance.

Benefits of AVADA FAQs
  • Provide a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions.
  • Offer resolutions to clients’ common and urgent problems 24/7.
  • Customers can get quick support through multiple Contact Us methods in personalised cases.
  • Build trust, and boost customer experience and conversion rate.
  • Decrease the cart abandonment rate and sales loss due to late responses.
  • Reduce popular queries and cut down customer support time in half.
Full features
Order Tracking

Show the Order Tracking functionality for customers to track parcels without asking for help.

FAQs Report

Help Shopify stores manage FAQs easily by showing the question and category number in the FAQs report.

Unlimited FAQs categories

Allow e-businesses to create immense queries and FAQ categories. Hence, they can give readers full and clear information.

Highlight featured categories

To place emphasis on important information, AVADA FAQs app provides the highlight function on main categories. Customers can access these categories on popup or Helpdesk quickly instead of searching them around.

Edit questions

Add more, edit, or delete common questions with ease. Admins can also stress out any query and show them on the Articles block.

Contact us methods

Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Message, Contact Form).

Popup Widget
  • Stunning themes for FAQs popup and Help Center.
  • Create FAQs widget to show anywhere.
  • Flexibly customizable widget (text, color, icon, alignment, etc.), advanced settings, and Instant preview of the FAQ popup before publishing.
Display FAQ page

Customize FAQ page and add FAQs link to Main Menu or Footer.

Help Center (Helpcenter, Help Desk, helpdesk)

👏 Do you love avada helpdesk shopify app? Please share your friends!

share facebook whatsapp twitter pinterest email telegram
App Name AVADA FAQs, Helpdesk, Chat
App Category Store Management
Published
App Price Price: Free
Support E-Mail support@avada.io
App Website

AVADA FAQs, Helpdesk, Chat Features

FAQ Page, Help center, WhatsApp, Messenger; 24/7 Support Chat.

Smart FAQs popup for customers

Organize all FAQs into one single place. Track orders and provide instant answers, help customers save time and focus on shopping

Fully customizable widget

Easy to customize widget layout to match your brand identity. No technical requirements

Multiple Contact-us options

Integration of quick Contact-us methods: WhatsApp, Phone call, Message, Contact Form

AVADA FAQs, Helpdesk, Chat Comments & User Reviews 2024

(Egypt)

I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana

(Malaysia)

App is very direct and user friendly. Prakash is very friendly! Good service from the team. Can always count on them for assitance.

(Australia)

Really Great app. Emily did a great job helping me with any questions I had! she was quick to respond too!

(Singapore)

Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!

(Austria)

Ich habe diese Apps für das Erstellen meiner FAQs verwendet und bin mit dem Service sehr zufrieden. Ich kann die App empfehlen!

(United States)

I only use the free version at this time, as I not yet, will need to upgrade. Liz from Customer Service, helped me remove the FAQ amount limitation. She was super helpful, friendly and swift! The app itself, is easy to use, and integrates well with my store. I love how the FAQ pages combines the searchability bar, to search through all the FAQ's

(Lebanon)

Fast reliable and good support from Liz !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

(Chile)

Esther help me with a situation i was having trouble with, she solved the problem very fast and the attention was excellent!

(France)

Great support from the support team. A man named Prakash helped me. He was quick to answer and very efficient. Thank you !

(Canada)

Great app and great service. Makes for a tidy location for all question and answer needed by customers.

(United Kingdom)

Emily was very quick and helpful. I asked for help to increase the number of FAQS that I could have. Thank you

(United States)

I just downloaded this app and I already love it! The customer service is very quick and easy and it's very simple to navigate through. I also really appreciate Esther for helping me with anything necessary. She really made the app that much easier and resourceful to use.

(United States)

Any app by AVADA is all you need on Shopify! Super easy to use and very helpful! Plus the customer service is wonderful and immediately responsive. Aisha provided me quick assistance and helped me unlock all the AVADA features.

(France)

Application très utile et facile d'utilisation pour avoir un outils de communication rapide et efficace. Service client de la part d'Esther réactif et agréable

(Netherlands)

App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!

(Australia)

The Customer Service is some of the best I have experienced with any app. Very fast and they went above and beyond. App is easy to use. Would Recommend giving this app a go for sure!

(Canada)

Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.

(Malta)

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

(United States)

so far sooo goood!!!! very helpful. This seems to be an app that alot of small business owners will need.

(United Kingdom)

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

💸 Want to send free money abroad?

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!

Please wait! AVADA FAQs, Helpdesk, Chat Facebook comments loading...

AVADA FAQs, Helpdesk, Chat App Tips, Tricks and Rules

What do you think avada helpdesk shopify app? Can you share with AVADA company and people your complaints, experiences or thoughts about the app?

AVADA FAQs, Helpdesk, Chat Screenshots & Images

AVADA FAQs, Helpdesk, Chat shopify app screenshot images, pictures.