Okendo App Reviews
Okendo App Description & Overview
App Name | Okendo |
App Category | Store Design |
Developer | Okendo |
Published | 12 June 2018 |
App Price | From $19/month. 14-day free trial. |
Support E-Mail | support@okendo.io |
App Website | https://okendo.io |
Okendo Features
Product ratings, reviews, photos/videos, UGC, Q&A, feedback..
Generate Reviews & UGC
Automate reviews, UGC, and Q&A collection with Okendo’s post-purchase emails, content capture forms, and rewards engine.
Build Trust & Drive Sales
Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.
World-Class, 24/7 Support
Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.
Okendo Comments & User Reviews 2024
Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.
We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.
this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive
I have been speaking with Norma who has been extremely helpful with every aspect of the integration.
Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.
The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.
Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!
Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.
Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.
I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.
Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!
We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.
I was charged $99 on Oct, 15. They made me approve the new charge today and charged me $115. So, I was charged two times in 10-day. When I contacted their customer service, Vanessa told me to select a time to chat with Chase. Why would I select a time to chat with someone to resolve the issue you caused? You will have to refund my money back or I will dispute the charge with my bank. This is ridiculous. I don't have any issue with the app, but this is not acceptable.
We don't have a super straightforward Shopify store so the setup and onboarding for any app is often semi-complicated. Our Okendo onboarding expert Adrian was amazing--GREAT listener and problem-solver, quick to respond to questions, kept us on track to launch. Okendo as an app is flexible and easy enough for us to integrate our business, which we really love. And with Adrian's help, we're taking advantage of all Okendo has to offer.
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.
Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!
WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!
Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.
I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!
Best review app in the app store and is so intuitive and easy to use. Also, their support team is the best! :) P.S: Thanks to Angela for all the amazing help!
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Okendo App Tips, Tricks and Rules
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