NPS & customer satisfaction App Reviews

Cons: 1. I can't see how this app shows up on my store unless I buy something from the store. 2. I can't edit the way it looks so not sure if it matches my theme. 3. Wish that email notification was pushed to previous customers to rate based on previous experience. 4. Wish I could add it to services pages or any other pages on the site. Pro 1. Free (thank you). 2. Happy this exists. 3. No problems installing. 4. Can tell which customer reviewed it, it helps.

works as intended and a free app!!! must have for shopify stores to track customer feedbacks and satisfaction

Good app but really basic, i hope you guys make comment and translate feature. but its free so i guess there is nothing to complain..

I love this app it has allowed me to reach out to my customers to see exactly what they are liking about my store and what I can work on.

9jiyrhj4tiyjyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Installing was literally a click of a button and very easy. I can't wait to see the insights from our customers!

The good things; it is easy to install and is non intrusive. The survey is after the purchase. The scores are accurate and tie back to orde rnumbers so a big plus. Its free (a big plus) The cons; so in case someone does give a negative rating, he should be given a feedback form on what we can improve. Else its very difficult to get actionable feedback to work on. NPS score as such is a good indicator, but what next? I would have been happy to pay if there was a feedback option - but there is none so rating it 4 stars.

Good app but very basic, I wish customers could leave a comment with their score so we could see what the issue was.

Definite an app you want in your store if your planning to stay for the long term... don't go online without this.

I love your app, although I would like to translate into the language of my clients. How can I translate the text that is shown to the user into Spanish?

Good App, Especially for quick customer feedback. So that customers don't have to fill out a long survey

We are getting pretty good results since we installed it. It has help the increase in traffic, definitely recommend this app.

Love this app! Just would be great if I could customize what it says and let the customer have the option to provide feedback directly!

Easy setup and quick tutorial. Was looking for something simple to track customer satisfaction and found it.

Great!!! Amazingly easy to install and use. The app is a lot of fun to use. It also makes is easy for customers to share feedback.

Great App to improve your Customer Service, Don't mess up that part which should be the most important concern !

We are getting pretty good results since we installed it. It has help the increase in traffic, definitely recommend this app. GS4LESS

The app is in ENGLISH, JUST IN ENGLISH and I need it in SPANISH. Noway to change it, so uninstall. should save time if you tell us it before installation.

While the app works flawlessly, they use a counterintuitive scale of 10 on the left and 0 on the right. This has led to some scores submitted erroneously submitted by our customers. After following up with them, they reported that they expected the highest score to be on the right and clicked in haste. We'd use another NPS app if it was available on the App store.

Perfect app to know where you stand. Use it, you will love it. I was exactly looking for something like this.

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!