Loyalty, rewards & referrals App Reviews

APP CATEGORY
SCORE
4.4
TOTAL RATINGS
405

Loyalty, rewards & referrals App Description & Overview

LoyaltyLion is a data-driven loyalty program platform helping ecommerce brands drive sustainable growth.

Shopify stores use LoyaltyLion to create a loyalty program that goes beyond loyalty points and rewards, driving greater customer lifetime value and cost-effective member acquisition through better customer relationships.

Creating your loyalty program

Create your own unique loyalty program that reflects your brand identity. Our customizable widget requires no developer or agency support, or you can create an integrated loyalty program page that sits within your site’s CSS.

Increasing customer lifetime value

Guarantee customer loyalty and repeat purchases by awarding loyalty points for interactions including:

  • Purchases
  • Sign-ups
  • Site visits
  • Social follows, likes & tags
  • Birthdays
  • Custom activities (e.g. recycling packaging)

Encourage redemption and speed up time to purchase with more innovative rewards. Allow members to redeem loyalty points for:

  • Discounted/ free shipping
  • Percentage/money off vouchers
  • Early access to VIP sales
  • Free products
  • Custom rewards that reflect your brand (e.g. charitable donations)

Motivate members to act as advocates and acquire customers cost-effectively by implementing:

  • Loyalty points for reviews from happy customers
  • Referrals/refer-a-friend
  • Review-to-referrer emails

Prevent customers from churning with:

  • Loyalty program tiers
  • Personalized loyalty program emails and onsite notifications
  • Exclusive points/rewards for subscribers
  • Loyalty data and insights to help you identify your loyal, and at-risk customers
Integrating your loyalty program

We are a Shopify Plus Certified App, integrating with all Plus features including POS, Scripts and Flow. We integrate with other Shopify apps, so you can deliver more personalized loyalty experiences by incorporating loyalty program data and insights into:

  • ESPs
  • SMS platforms
  • Review providers
  • Helpdesks
  • Mobile apps
  • And more.
Getting started with LoyaltyLion

At LoyaltyLion, we eat, sleep and breathe loyalty with no distractions. Our features are based on years of merchant usage and success.

Stores processing up to 800 orders a month can access:

  • A customized loyalty program that’s optimized for mobile, desktop and POS
  • Individual enhancements that can be added to your program as and when you need them
  • Help documentation, live chat & email support
  • The LoyaltyLion Academy

Stores processing over 800 orders a month can unlock:

  • Greater customization
  • More integrations
  • Additional support including dedicated Onboarding and Customer Success Managers

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App Name Loyalty, rewards & referrals
App Category Store Management
Published
App Price Free plan available
Support E-Mail support@loyaltylion.com
App Website https:developers.loyaltylion.com

Loyalty, rewards & referrals Features

Customer loyalty & referrals: loyalty program points & rewards.

Simple loyalty program setup

All the loyalty program points and rewards needed to incentivize ongoing engagement, increase member spend and motivate repeat purchases

Cost-effective acquisition

Create a community that introduces more members to your loyalty program, incentivizing referrals, reviews and other advocacy-based actions

A loyalty program that scales

Start driving customer loyalty today with unlimited loyalty program members. Add power to your program with additional features as you grow

Loyalty, rewards & referrals App Integrates with:

Attentive Omnisend Gorgias Okendo ReCharge Klaviyo

Loyalty, rewards & referrals Comments & User Reviews 2024

(United States)

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.

(United Kingdom)

We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.

(United States)

Very intuitive app, easy to use and is already paying off just a few days in to launching the program. Jonny is a wonderful source of knowledge for us too.

(United Kingdom)

Loyalty Lion has helped us move our loyalty system online allowing for a much streamlines experience for our customers and greatly reducing the admin time needed to manage the loyalty scheme. A major plus point is the integration with Recharge allowing us to offer subscribers extra points thus incentivising repeat purchase via subscriptions.

(United States)

Easy to use, easy for customers, works very reliable and offers a lot of features. Although the new pricing model is a bit of a pain, specially if you have multiple shops. lauraslittleboutique.com

(Netherlands)

Our community are very happy with the program. It's easy to use. Also good upgrade options Great service from Aisha an extra bonus! .

(Netherlands)

Onboarding was great and easy. We set it up for all our 6 websites. We are at the beginning of our journey together but we see some customers already signing in

(Spain)

Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.

(United States)

Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.

(Australia)

Great app so far! Everything seems to be working great and I like the fact that there is a small tab at the bottom of the window where people can join the loyalty program. I hope this will get me some returning customers in the future!

(Canada)

Great app, works as advertised. Increased customer loyalty and reduced churn rate. Support is fantastic.

(United States)

I give the loyalty rewards and referrals fives star review.

(Malaysia)

We have been using Loyalty lion for more than 2 years and it does the job really well. Integrations to different third party apps is what makes it one of the flexible options available in the app store. Customer support is also really good.

(United States)

Loyalty Lion has been a key factor in my retention program and has allowed us to market to potential and returning customers in different creative ways each month. Customer service has always been super helpful in answering all my questions and trying to find a solution if I have a hangup or request.

(United Kingdom)

Great app, easy to setup! highly recommended

(Canada)

LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)

(United States)

we had a great experience with the on-boarding team!

(United States)

The installation and setup through the Admin dashboard was simple, and customer service exceeded our expectations every time we reached out for guidance. We just can't say enough good things about how much they want their customers to succeed. The platform itself is very flexible and offers everything we wanted in a loyalty program. You won't go wrong installing this app.

(Australia)

We LOVE Loyalty Lion! We have been using this app for around 12 months now and have only been using the basics. We are going through a re launch of our loyalty program now and excited to use the app to its full potential! A big thank you to Jake and the team for all your support with the process!!

(United States)

We love Loyalty Lion and love the support we've received from their team. Aisha, Abi and our main contact, Ellie, have all been so helpful in answering any questions we have in a timely manner. Since we've been driving so much revenue from our referral program through Loyalty Lion, we recently decided to revamp our rewards program to further incentivize our top loyalists with Loyalty Lion's tiered program. We have nothing but great things to say about Loyalty Lion and their amazing support team!

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