Inventory Source App Reviews

Bad software, worse customer service. They just do not care. Stay away, stay far away. Doing nothing is better than working with these guys. Really realy bad

If you are looking for apps that facilitates your order management or your inventory management then stop looking. These are the guys you need. Excellent product, unbelievable team giving timely and valuable support. Our site was very complex and they were a dream find as partners for our business - trueclub.com

So far I have had a good experience with IS. Any real issues I’ve had have mostly been on my end from lack of experience in general. I get fast responses though to all my questions which is exactly what you want.

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Terrible App! These are not wholesale prices - more like retail prices with MSRP 30% above retail. Plus the suppliers are terrible.

I've been using this app for almost a year. It's operated flawlessly and their customer service is the BEST. The interface for editing descriptions, prices and stuff is a godsend! I'm setting up another Shopify store now and will absolutely be using IS for that one as well. I highly recommend them!!!

Great app. Everything seems to be working well and saves me a lot of time. They were very quick with the set up even though the company I was integrating didn't seem to know what the were doing. Inventory Source was quick to respond and help the company out. I would recommend this app if you have alot of products and one of your suppliers is integrated with them

Inventory source was sending me a faulty and inaccurate feed for months. I was selling things that were actually out of stock from the supplier. I had to refund hundreds and HUNDREDS of dollars in orders. I reported it to inventory source and they fixed it after a few weeks. When I asked to be reimbursed for months of getting a faulty feed they said it’s not their fault. That’s what you will get with Inventory source; An in accurate faulty feed and when you ask them to make it right they’ll say it’s not their fault. This is what Mark from the Inventory Source Support Team said to me: "The issue is not from our end, the supplier Morris changed their SKU number from their feed. We are in the process of reintegrating the supplier and updating the correct SKU number in the feed." So apparently it is not Inventory Source's responsibility to ensure they are getting an accurate feed. But it is your responsibility to pay them for whatever feed they send to your store and cause you all kinds of headaches.

The system is clear and easy to use and the this support continues after the integration is complete and is always prompt and clear. The integration allows me to focus on marketing and promoting my products, so it is absolutely essential for me, which is the reason why I chose this. I would without hesitation recommend this to other business to use.

I've been using inventory source for about 3 years now. I was on a different e-commerce platform and was so glad that I would be able to continue to benefit from their services. The only feature I would want them to add, is the ability to spell check items before uploading to the store. I'm pretty savvy with coding, however, I would like to be able to manipulate product descriptions in bulk before it's over in my ecommerce store. Other than that, it's pretty straightforward and I definitely appreciate the customer service! Anytime I've had any issues, I've received an email AND and phone call, which I greatly appreciated because it showed me that they pay attention to detail and providing excellent customer service is a priority for them.

So far, our experience using Inventory Source has been great. The integration is fairly easy and allows you to navigate through product selection with your suppliers and directly feeds those products into your store. The customer support we have received has also been great, so I would recommend using this app.

LOVE Inventory Source!!! If you want a chance at maintaining two or more stores you are going to need help to do it right. Inventory Source helps you do that. BlackCock Brands could not do what it does, or be where it is without the help of Inventory Source there is no question about that. We intend to extend our relationship to two additional stores this year. Let's see what 2021 brings.

I've used Inventory Source for several months, and the staff has easy to work with and the feed works flawlessly. Well worth the experience. I have plenty to learn about SEO to assist in it being profitable. Looking forward to more integrations as they become feasible. The process they provide was exactly what my business needed. Thanks Sportsmanscorner

works great, had some problems with auto ordering and also had scammers targeting us and filled lots of chargebacks so just be cautious

I've been using inventory source now for over a year, as i created my first online store in March 2020. My cousin was using it & naturally, it was my go to! Its excellent, allows me to sync all my product from my supplier, set pricing for individual product or whole collections & you can edit the whole store in bulk! I only use inventory automation at the moment but it's perfect for my needs! Would be great if it was a little cheaper, but it is still worth every penny!

I am forced to use this app because my main supplier uses it. It is not consumer friendly at all. The "pricing rules" are ridiculous and do not work for me in pricing my products. I had to schedule an appointment to get help (because they dont even have a phone number to call for help) Once I did get on a meeting, the guy was zero help. He then blew me off saying he had to take another call. He promised he would work on my issue and email me. That was weeks ago and I have yet to hear back from him or anyone. I promise if I wasnt forced to use this app I would not be wasting my money.

Inventory Source has worked great with my Shopify store. I always receive great feedback on questions I have concerning different issues that have arisen. A++++

Very happy with this app! Runs smoothly with no issues at all. They are also very helpful with any questions you may have. Definitely recommend!

Super happy with this app and the customer service, any issues that I have they fixed super quick. I recommend this app 100%!

The staff of Inventory Source has assisted our company to ease the challenges posed by ecommerce automation. The system is very well though out and the staff will always the extra mile to assist you. They will respond to your questions with respect and professionalism regardless of the simplicity or complexity. Harry G Garcia Maras Green

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