JetPrint: POD Shoes, Bags&Mugs App Reviews

I gave a 2 stars for numerous things, speed of shipping was about 3 weeks but no tracking was given, the quality of the watch I ordered wasn't as good as I thought it would be, it feels like it will rust easily and compared to one I looked at in town at my local jewellery store, its not as good quality, the prices should be much lower, also USD is more expensive and I cannot see the conversion once I import it to my store which is unfair, I have to guess and depending on the currency conversion I am charged extra by my bank which is not very fair for an $18USD watch cost me $38NZD if I am going to resell it I would get complaints, the watch also stopped working numerous times, so I was late for one appointment because I was counting on the watch to work but it was 1 hour late.

STAY AWAY FROM THIS COMPANY!!!!!! I placed an order O_220802_00408 over two months ago. The app shows the order is still in production!? I sent a message to Jennifer to inquire about my order she said she had to check with shipping. Still no word. I said ok over a month went by still no information on my order which is still showing its production. So I reach back out to Jennifer to see why my order is still showing it is in production. She informed me that it had shipped out and apologized. Said she would refund the money I paid for the order that never came. And send out a new order O_220829_00575 me since the first one never showed up. I said ok waited a month and the same thing happen again, a month later my order is showing that order is still in production. AND I NEVER RECEIVED A REFUND. JENNIFER LIED TO ME. so to this day I have not received a refund or received my product. STAY AWAY FROM THIS COMPANY!!!!!

they provide the worst customer service ever, never responds to messages and if they do it takes 2-4 wks. I have orders that my customer never received the product. To have such a good product, I'm extremely disappointed in the service!!!!

All of my October orders that had multiple vendors were disconnected from Jetprint, no one notified me. Attention all vendors, there was a problem on the app in October with orders not syncing. Now no one is responding to me and my customers are starting to open cases because the goods have not been sent.

Excellent! Great for any store! Easy to use and a great selection. I used my original artwork and made products that are awesome thanks JetPrint!

Warning the app has many bugs. Orders that don't have tracking, orders that aren't sent, I've even been charged extra fees wrongly if I hadn't checked nobody would have warned me. If you install this app prepare yourself to have to check every order.

I like this company. the customer service is very good and responsive. I only issue is how I design my shoes. There is no way to save the design leave and come back to finish the edits. Once you save that is it. If You want to edit you have to start over. It goes for if you leave the page on accident all the work done is lost.

I used this app to find the exact style of shoe I was looking for and had products made in minutes. Very easy to use !

Parfait. Le service est au rendez-vous. j'ai toujours eu réponse à mes questions et l'accueil est présent à chaque fois. Je suis juste un peu déçu par l'emballage des chaussures. Un carton plus solide et la possibilité de le personnaliser avec un logo serait le bienvenu. Sinon le reste est parfait.

I contacted support, and it's been weeks since I heard from them, and I see terrible reviews about them. I am scared to try it out. They told me they could work with some of my ideas and send them a mock-up idea, and I never heard back at all. I emailed and chatted with them again, and still no words. Loved the fact it was easy to design things but communication could be better

Used this app to get a few shoes for my brand. Great experience thus far. premium service. quality products!

I have been designing on the app a few days. Few glitches. Placement of your image initially needs no work, it flood fills the workspace saving you time. Mockups are generated super fast. Import is fast to your store. So I placed an order yesterday and its already listed as in production. Looks good.

New to POD but this app seems easy to use with products in my niche. Designing is relatively easy but I'm still learning so any difficulties are most like me not the app

I paid for my order they never sent out to me I sent them like million emails they never replied to them about my order.

Great app, the range of products is amazing and the quality is great! I would highly recommend them. The customer service is also super helpful.

This app is very easy an intuitive to use. I recommend it for people looking to create with simple tools.

I used this app to create products for my store. I love how much control you have to design over the products

dope app. i recommend this app to all my friends and family in the clothing apparel and accessories industry.

The app is pretty good. However, the shoe boxes are way too small and extremely flimsy. The poor quality of the shoe boxes has resulted in shoes being damaged during shipping. Also, the box falls apart the moment you pull the shoes out. You'll have to put tape on the boxes to keep them from coming apart. They need to improve the shoe packages ASAP!

Let's Go!! I like when an app is just easy to navigate and just flows. Am just starting a new online store and this app was recommended by a friend.

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