Instant FAQ & Help Center App Reviews

APP CATEGORY
SCORE
4.7
TOTAL RATINGS
59

Instant FAQ & Help Center App Description & Overview

Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy

It’s hard to get it, but it’s the truth.

People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.

You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?

You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.

On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.

And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.

You can solve this problem easily and immediately!

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

We’ve just created a product you can’t live without!

With Instant FAQ & Help Center you can:
  • Add a search bar to your help desk
  • Customize the layout colors
  • Choose among different display styles
  • Advanced FAQs & Categories ordering
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, Zalo chat integration
  • Reply to custom queries via email
  • Rich text editor for creating FAQs
  • Image and Video (Youtube, Vimeo) support
More features
  • Work on both desktop as well as mobile.
  • Work with all themes.
  • Compatible with all browsers.
Install today and feel the difference right away!

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App Name Instant FAQ & Help Center
App Category Store Management
Published
App Price Price: Free
Support E-Mail app@roartheme.com
App Website https://apps.shopify.com/instant-faq-help-center?ref=appsrankings.com

Instant FAQ & Help Center Features

Build a help center with unlimited FAQs to reduce support time.

Instantly build a Help Center

Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!

Reduce support time

Instantly give your customers the answers they're looking for and reduce support tickets.

Works with all themes

It sure does! Even, it works with any customized themes.

Instant FAQ & Help Center App Integrates with:

Viber Telegram Gmail WhatsApp Facebook Messenger Skype

Instant FAQ & Help Center Comments & User Reviews 2024

(United States)

Wonderful app, does what is says it will do and can't be the price. It really has helped our customer service.

(Canada)

I used this app for the FAQ section of my store, really great and helpful. Thank you guys for this app.

(United States)

This app is exactly what I was looking for. It was super easy to setup and provided all the options I need for my customers. Thank You!

(United States)

Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

(United Kingdom)

Easy for application app. Helped me to build my website. Good for beginners and professionals. Thank you!

(United Kingdom)

Very good app, really useful for my customers who need to find out more about a product as i have high priced products

(United States)

just got the app looks really convenient and hospitable to visitors. Also answers the most important consumer questions Shipping and returns upfront

(Ireland)

great app and will help a lot in my store, i want my customers to trust me and my store and having an instant chat help will do that

(Germany)

super einfach einzurichten, schnell befüllt. Die Icons sind vielleicht noch verbesserungsfähig, das Customizing ist einfach

(United States)

great will keep using. great will keep using. great will keep using. great will keep using. great will keep using.

(United States)

Very easy to use right off the bat. Very self-explanatory template. I like how it becomes it's own feature on my website rather than another category in a nested menu.

(Germany)

Super hilfreiche und einfache App. Die Benutzung ist sehr simpel und gut durchdacht. Man findet alle Punkte sehr schnell und kann alle Änderung selbst vornehmen.

(Bulgaria)

Fine app! Recommend it! Two improvements to the developer: 1. Add pre-edited FAQs like where's my shipment, get a refund, apply for return, contact us etc. 2. Add Tawk.to

(Italy)

Perfetta tutto funziona alla perfezione facile da configurare una delle migliori che ho provato al momento

(Netherlands)

Your apps never fail to impress on how easy they are to use and how beautifully they are designed. Thank you!

(Philippines)

Thank you so much for this. It is already a big help for small owners like me. Thank you for letting us to have this free!

(Netherlands)

love it. ik vind het handig dat dit soort apps bestaan vooral omdat dit je webstie veel beter maakt.

(Canada)

Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!

(Germany)

Ich bin völlig begeistert von der App, würde ich jedem weiter empfehlen, vielen Dank :-)). Weiter so!

(France)

All i needed for free, excellent ! Recommended !!! You can configure a lot of the sections, the colors and everything !

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