FAQ+Contact us+WhatsApp+Track App Reviews

APP CATEGORY
SCORE
4.8
TOTAL RATINGS
91

FAQ+Contact us+WhatsApp+Track App Description & Overview

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.
Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Inbox chat, Pinterest "Pin it" button, No-code & 1-click Install.

Keep your customers updated on the whereabouts of their orders until delivery through an intuitive post-purchase experience to resolve their issues instantly & autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) & click save. The following languages are currently supported. (only UI Text would appear in the selected language)

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean
  • Norwegian
    • NOTE: The language for FAQs must be changed manually
Why FAQPrime?
  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support costs
FAQ Page with questions/answers templates | Help center page
  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre and FAQ page (custom footer with HTML supported).
Multi-user WhatsApp live chat
  • Unlimited WhatsApp Chats
  • Unlimited WhatsApp Support Agent numbers
Contact us Form with Captcha
  • Receive & reply to support inquiries via Email (helpdesk)
  • Auto-generation of Contact us page (with custom header & footer)
Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)
  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page.
Social Share button and icons on your store

Increase your social shares and drive additional sales

  • Choose the location of the Share button 'left or right'
  • Choose the share button size and style
  • Craft your custom text to accompany your shared content.
  • Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest
Live Chat Integrations
  • Comes Pre-integrated with WhatsApp, Messenger, Tawk.to, Tidio & Shopify Inbox.

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App Name FAQ+Contact us+WhatsApp+Track
App Category Store Design
Published
App Price Price: Free
Support E-Mail support@faqprime.com
App Website https://faqprime.com

FAQ+Contact us+WhatsApp+Track Features

Support FAQs,Track Order page,Contact us page,WhatsApp,Share.

2-Mins to go live. NO Coding.

Comes with Pre-filled FAQs, Contact us Form ,order tracking, Integrates with Shopify Inbox, Tidio, Tawk.to, Messenger, WhatsApp, Pinterest

Automate your support

Faqprime instantly answers tier-1 FAQs like “Where is my order” “Can I change my order” or

allow customers to track order, contact us form

Multi-user WhatsApp Chat

Provide quick & easy customer support service via WhatsApp Chat supporting multi-user with intelligent agent routing &WhatsApp Share button.

FAQ+Contact us+WhatsApp+Track App Integrates with:

Inbox Facebook Instagram Messenger WhatsApp Pinterest

FAQ+Contact us+WhatsApp+Track Comments & User Reviews 2024

(South Africa)

This is one of those very rare aps that ad real value to our business. The chat function on a webpage is very important but this app did even one better. The replies now come straight to my phone via WhatsApp. BRILLIANT! This a an app I will pay for!

(Turkey)

Bu uygulama ile Müşteri ve Firma arasındaki sorunlarımı, zamanı doğru kullanmak adına,Çok çok iyi bir duruma getirdim.Gerçekten sorunsuz çalışıyor ve FAQs sayesinde bircok sorunu anında çözebiliyoruz.

(Hong Kong SAR)

This app is Simple and easy to use, and has helped me solve a lot of problems, I definitely recommend !!

(China)

I would love to use it. But as soon as I get in, it shows garbled characters. And many times it shows that the connection has been reset. This breaks my heart. Hope someone can tell me how to do it.

(United Kingdom)

çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim

(United Kingdom)

This app is amazing. It has a very good user interface and all the required additional pages like FAQs, Contact Us, Track Your Order pages. Highly Recommended!

(United States)

This app really help full and full free plan, awesome app, recommended this app. Will be use more app from this developer!!!

(Bulgaria)

I like this app a lot ! Clearly recommend it! The idea of contact us or shipping details inside the chatbot is awesome Some proposals to the developer: 1) allow social chat buttons to be moved from social floating bar to chatbot -what's up & messenger 2) add categories at your faq list with bullets a number of vector graphics like similar competitive apps 3) fix message next to chat button as it appears underneath the chat button sometimes 4) create many different chat buttons like other competitive apps.

(United States)

so easy to use must have and i had no problem using it as well wonderful professional templates as well.

(Slovakia)

Really good app, can do nothing, but recommend! Very easy to install, FAQs are already there, you can edit them if you wish, chat, help and social button, all available. I am really satisfied.

(Saudi Arabia)

On my first day using the app, I wanted the FAQs template and was surprised it has more and advanced features, very easy to use very useful, thank you!

(India)

excellent and very useful app for help service and social share at one place..i find very helpful for my store

(Portugal)

Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.

(United States)

I use this app for FAQ pages and messages so far it's fantastic!!!Set up is very easy so that is huge plus!

(China)

This is a great plug-in that integrates a variety of functions to effectively improve customer experience. The key is that it is free, and similar plug-ins are charged. Thank you to the developer! ! Works great so far, recommend! !

(United States)

Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast!

(Brazil)

Very usefull, help me a lot, very customizable...working fine with no bugs,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

(United Kingdom)

great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!

(Germany)

Tut was sie soll und dies einwandfrei. Einrichtung selbsterklärend und mit überschaubaren Zeitaufwand einricht- und anpassbar. Klare Empfehlung

(India)

Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.

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