Google channel App Reviews

This problem with the GTIN's not being submitted is horrendous! It's affecting multiple of our shopify stores. Seems like it's been an issue for MONTHS and neither shopify or google are doing anything to fix the issue, leaving merchants to scramble for slow and problematic workarounds! Absolutely horrendous.

La maggior parte dei prodotti non viene approvata per errori con il GTIN (che invece è presente). Davvero pessima

Useless google app, only problems and suspended account for no reason. GOOGLE SUPPORT IS JUST USELESS WE DO NOT RECOMMEND

Google really makes it difficult to post items on their platform. I have spent countless hours trying to figure out why NONE of my merchandise is approved to list on their platform. I have specifically asked them hat needs to be done, no one has an answer they just keep sending me the same messages over and over with no assistance or instructions even AFTER I emailed them asking for help. This is a joke!!! They are either suspending my account or not approving anything I upload. I hate it!!!

UPDATE: Shopify contacted me with a fix. Not sure if it will work. Before this I worked out another method by adding a supplemental feed to Google Merchant Center but working out the mapping of the Shopify Google Merchant Code (which is random and doesn't contain you SKU) to my SKUS and therefore GTINS took a lot of work. SHOPIFY - could you not default the Custom Field 0 to be SKU or some easily traceable identifier in Merchant centre other than product title? This is broken. It doesn't upload GTINS. The feed works in part, but you have to realise that the product listings aren't complete. All my GTINS are input yet this app doesn't feed them to Google so Google flags and demotes the listing as incomplete. I am having to work on a manual workaround rather than buy yet another addon app. Shopify developed apps need to work and to integrate properly with Google, or don't make them available and mislead people they do their job. It is frustrating that Shopify don't make the effort to fix this well known bug.

This just sucks I’ve been having trouble with google since last year Everytime I fix the problem Google suspends my shop

We are not be able to open our shop. They usually reply message in 1-2 weeks and the review process takes even longer. It caused my business closed for 3 weeks.

My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?

App used to work just fine, all my products are provided with gtin, barcode etc.. But since couple of months my products are not send through.... unable to reach google or shopify to fix this issue!

One Problem chases the other. There is easy and working AND then there is Google channel, which is not working at all.

No es posible que dé tantos errores al conectar con shopify. Increiblemente mala. Y no hay documentación de ayuda... unicamente para errores genéricos

My items are disapproved and now my account is suspended. I have tried to fix the errors but can not get my items listed on google even though I am paying for a google ads campaign!

Einfach nur schrecklich, obwohl alle Daten in meinen Shopify Produkten zur Verfügung stehen, erkennt diese App sie nicht. Support Unterstützung 0 Punkte.

Bonjour, Je souhaite connecter ma boutique shopify à une des chaînes youtube dont je suis le gestionnaire, mais cette chaîne n'apparaît pas dans la liste des canaux Youtube shopping. Pouvez-vous m'aider svp?

This has been a horrible experience that has cost me so much money paying for experts to fix everything in my inventory in order to manually add my products on Google > First Mis-Representation Now my products are dis approved .. Im not having any of these problems with Facebook marketplace and that's sad.... So much of my energy time and money just wasted and all I get is read this in support and give a thumbs up if it helps. It does not > I just want this issue resolved now its Christmas and I can get products from my store listed to sale. This is so defeating it make me either want to migrate my site and go where there is support or leave dropshipping completely ...

Non mi ha dato modo di scegliere il paese di destinazione. I prodotti anche se approvati non compaiono in google shopping. Quelli non approvati hanno motivazioni fasulle (immagine che non ritrae il prodotto in modo chiaro, quando non è palesemente così). Una totale perdita di tempo. Inutile.

Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.

This do not work. I was thinking it just was my luck but looking at all the reviews it's not just me. I have troubleshoot so many times. Google no help and shopify def not any help.

The Google sales channel integration is terrible. I received tons of errors, took the time to fix the errors, and still didn't get my products approved. Even if the products are listed as approved on Google Merchant Center, Google Sales Channel will say disapproved. For some items no errors are listed but still disapproved. I contacted customer service numerous times (both Shopify and Google), and it really seemed like they were also unsure how to fix the problem. Over weeks of emailing and chatting, they gave a range of possible solutions, all very different. However, even after following all of their advice (even if it seemed like it wouldn't work), my products were still not approved.

All of my products are disapproved by Google Merchant Center because this app just plain doesn't work to transfer the info. Contacted Shopify support, but they said they couldn't help because they don't know anything about how to make Google Merchant Center integrate with Shopify, and directed me toward Google, which doesn't provide support anyway. Shopify: Don't tout an app and a service that you can't provide and don't support.

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