Decile ‑ Customer Analytics App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
10

Decile ‑ Customer Analytics App Description & Overview

Decile is a customer data and analytics platform that helps retail brands grow profitably, build a more loyal customer base, and optimize product strategies.

Learn
  • Inform marketing, business, and product strategy with cohort-level analytics that join data across Shopify, advertising and measurement.
  • Gather and enrich all of your data with hundreds of behavioral and demographic attributes.
  • Quickly compare audiences based on cohort traits and purchasing signals with common audience comparisons provided by Decile.
  • Dig deep into purchase and product analytics to understand first-product purchase behaviors, frequency, repeat purchase rates, and basket analysis.
Act
  • Turn insight to action by pinpointing the customers & prospects who will profitably grow your business with segmentation and onboarding tools.
  • Increase channel efficiency and allocate budget more effectively by definitively tracking which platforms are delivering the most incremental value with Decile’s cross-platform split-testing abilities.
Measure
  • Build smarter forecasts and better data-driven strategies with deep cohort-level analytics based on purchase trends, acquisition cost insights, and profitability metrics of your key customer segments.
  • Gain unique insight into how the customers you are acquiring today will grow your business and contribute to long-term business health.
  • Observe the performance of different customer cohorts over various periods of time, including the impact of COVID-19 and seasonal trends.
Customer Success

Our Customer Success team is an integral part of your Decile subscription. Comprised of e-commerce and marketing strategists and data ops experts, we can help integrate and interpret your data and provide recommendations for growth.

  • The $800/month plan comes with Bronze-level support, including monthly syncs
  • The $1500/month plan comes with Silver-level support, including bi-weekly syncs
  • The $3500/month plan comes with Gold-level support, including weekly syncs

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App Name Decile ‑ Customer Analytics
App Category Store Management
Published
App Price From $800/month
Support E-Mail support@decile.com
App Website https://decile.com

Decile ‑ Customer Analytics Features

Harness the power of customer data to drive profit & growth.

Learn

Inform marketing and product strategy with cohort-level analytics that enrich and join data across Shopify, advertising and measurement.

Act

Turn insight to action by targeting the customers & prospects who will profitably grow your business with segmentation and onboarding tools.

Measure

Track customer cost and profitability, channel measurement, and customer composition over time to understand business impact

Decile ‑ Customer Analytics App Integrates with:

Facebook Google Ads Pinterest ESPs Google Analytics Snapchat

Decile ‑ Customer Analytics Comments & User Reviews 2024

(United States)

Decile gave us a lot of insight into things we didn't know about our customers with 3rd party data. The onboarding was seamless and fast. The team made us feel like we were the most important client and created a custom experience for our business. We see how this would be an invaluable tool to make better marketing decisions for copy, creative, targeting, promotions, and connecting our marketing activities and decisions to financial dimensions. We can look inside the mind of our buyers with their different purchase behaviors without being limited by the data that is held back by Google or Facebook. Highly recommended.

(United States)

Decile is the first company to truly democratize customer data platforms. Decile gives you the functionality of a massive enterprise CDP, the ease of a straightforward Shopify integration, and a talented analyst who works directly as an extension of your team -- all without a massive price tag.

(United States)

This is a very advanced platform to gain data and insights on your audience (aka CRM platform). You may think you know your customers but this tool gives you a very deep understanding of their attributes and behaviors. The team is absolutely stellar! I've received a white glove service from a world-class team of experts. They were all great communicators and literally handholding me in every step of the journey from onboarding to strategy to execution. They were always available for my questions. I learned a lot from them. They've given me so many recommendations and helped me put together a testing framework. This platform gives access to thousands (maybe millions) of 3rd party data audiences, which you may want to use to discover new audiences for acquisition purposes.

(United States)

Wow! Analytics we didn't even know we could get! This app is so so so deep into our analytics we are able to properly, and easily, target anyone we want to in a fashion that reflects reality and not just guessing who our appropriate audiences are. We are so happy with our calls with their team, their kindness and just overall amazing nature. This has helped us put out money where it should be instead of wasting time on audiences that are not even our targets. We have just scratched the surface with what this robust app brings and we can't wait to experience more of what they have to offer. Worth EVERY cent. Thank you so much!

(United States)

Decile has been a game-changer for us. The team has been incredibly helpful in helping us understand and break down our data into actionable insights. We've been able to get a better understanding of our customers and it's something I couldn't imagine working without!

(United States)

Decile has proved to be an invaluable resource to our e-commerce and sales teams. The app with the additional 1:1 time has helped us better know our customers and make key decisions.

(United States)

Decile is much more than an app. Yes, they're an app and they plug in to your store, but beyond that they are a team of pros from blue chip companies and they are experts in the paid ads world. Their team brings a level of insight and analytics unmatched in the industry. Our revenues are soarding now and the difference between our revenues before Decile and after is quite apparent.

(United States)

Working with the Decile team to gain further insights into our customers has proven to be incredibly rewarding after only a month and a half. We're already seeing a higher return on our ad spend, and we're looking forward to making more optimizations and continuing to gain more insights as we work with them in the future.

(United States)

Decile has helped us identify key demographics data about our customers, and more importantly, about our best customers. Their team has been incredibly helpful in identifying behavioral trends in high LTV customers, and we've found success in the audiences they've created for us to target in our marketing efforts.

(United States)

Amazing experience!! As a small business looking to scale up, we were blown away by this app. The Decile team is phenomenal. We learned so much in our two week trial and are blown away by the dedication, knowledge, and time put in by Decile to help us make the most of our trial. This will help you understand your customer and target ads more effectively. Incredible tool! Highly recommend!!

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Decile ‑ Customer Analytics App Tips, Tricks and Rules

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