Customer.guru Net Promoter NPS App Reviews

This app was so helpful and useful! It was straight to the point and even had a step by step for how to integrate to Shopify. LOVED IT! Check out my testimonials page on my site www.TheRealBossyApparel.com

Fantastic app, poor support. I've sent multiple emails and I haven't received a response to any of them. How can I pay your subscription if I can't trust I will get the support I need? PS: I posted this review on July 7th, still no replies from you guys. What's going on????

Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.

easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature

Awesome app and amazing customer service, thank you so much Jaraj!!

Very easy to install and to use. It is very usefull to my business. I would totally recommend it to my friends

I've had other review survey apps and received very little responses. I just installed this and 2 orders have already responded. It must be the simple approach. I like it! Also, the customer service....prompt, courteous, professional. Much appreciated. Juraj helped me out. :D

So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us

Thank you for this great app. We are new and don’t have a lot of customers yet but after one hour of using this app we’ve received 90 awesome reviews and more just just keep coming in. This is a great way to know what your customers think and also reminds them to come back for more. It would be great to have a way post the reviews on the website as well.

Since I've started using Customer.guru, the number of reviews received from customers has increased significantly. Love the simple design

This app helps me with understanding customer experience better and make consequent changes in my store. Happy customers are my priority

The app has a great potential!! Understanding customer experience is crucial when running a business...loving this add-on!

This app helps me check customer experience and make additional changes based on these data. Very useful for my store. I'd recommend it to everyone, especially the new comers

I really like the app. It's got easy setup and nice analytics. Recommendable for anyone who cares about good customer support

Nice app. It's an easy way of getting feedback from customers. Also, the customer support is great!

I really love the customer support! They helped me figure out some tech issues right away! I can only recommend

I've had a good experience with this app. Creating surveys is super easy and fast. Nothing to complain about

Useful and simple..does the job. Creating surveys is a fast process. Highly recommend to everyone running an online store

I have had customer guru for a while on our website now. Its lovely, as it gets customers to try out products. The only reason I gave it 4 starts is so they can maybe improve the appearance of their comments. Contine the good work! Thanks

An excellent summary of insights and a good overall indication of product and service to help continuously improve.

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