Cartloop SMS Marketing App Reviews

I had reservations about using the app initially but the support team has been superb from the start! The regular check-ins and suggestions to help grow my business has been amazingly helpful! By far, this is the best experience I had working with an app.

This is a great app and the customer support is exceptional! I'd highly recommend this app for people wanting to drive sales by starting conversations with potential customers.

The initial information and onboarding sessions were exceptional and gave us 100% confidence in going forward with Cartloop. We have been up and running for a few months now and encouraging results are starting to roll in. We have high hopes for Cartloop going forward!

We started using this app as a way to have quicker support for potential customers and to decrease cart abandonment thereby increasing conversion and it's done exactly that for a really reasonable % cost to us. They are also the most helpful support team I've come across with a software/tool like this and will help you get everything set up and even help write your texts and templates. It's true what they say people are more responsive to txt and thanks to cartloop we're building a decent txt list. Highly recommend to any other ecom business big or small.

We have been using Cartloop for some time now and are very happy with their service and frequent communication with us. They have ensured to always have the correct information for customers and said customers are always happy and informed after using Cartloop. We recommend!

DO NOT INSTALL THEY ARE NOT "HONEST" AND FALSELY CLAIM % OF YOUR REVENUE - They changed the way the bill didnt tell us and continued to claim on everything and send random text messages to customers now so they can then Claim they "engaged" the customer when they purchase - its a complete sham of an app thats just for made for skimming our revenue and shopify gets 30%of whatever cartloop claim so they dont care to remove them from their app store! and were on Shopify PLUS and pay shopify a fortune for the worst customer service ever- even after 2 months .

Recently completed the onboarding process with Cartloop and absolutely loved it. They are extremely efficient and Alexandra was super quick to help us out with everything. Looking forward to seeing the results with SMS marketing!

Cartloop's approach to business is the same as mine. I was surprised at how much they researched my site and understood my message, before they reached out to me. Each person has an ownership quality for how much care and how much they give to the process. So far, the best experience I've had on this journey.

Great APP, easy installation and Onboarding. It can really help you improve your CR, customer engagement, retention, etc. We also love their team, they are great!

This is a great SMS app. We love that there are real people responding to our customers--not AI. And, we love that the SMS is not intrusive, but helps us engage with our customers. The customer service at Cartloop is top-notch. They are very responsive, incredibly helpful, and they go out of their way to help us achieve success with SMS.

Excellent and easy to use! We are new to the platform and app, but so far so good! Great staff as well. They are super fast and efficient.

So far been good onboarding and helpful team. Looking forward to seeing results in the months ahead.

Great app and great team behind it. Started making sales from the day we went live. Still early days but look forward to doing a lot more with this. :)

Probably the greatest app on Shopify, with flawless integration, amazing customer support, and a very personalised experience. We began a month-long trial, and the onboarding process was also excellent. I strongly suggest it.

I really appreciate how their support team is always there with us every step of the way to make sure that we had a great experience setting up our account and getting everything sorted to start. They are very proactive in all aspects and we've been seeing really good potential in how Cartloop has helped us increase our conversion and build our community. Having that personal touch in recovering carts and an extended team of customer support has been a game-changer!

The Cartloop set up process has been fast and efficient, the staff were extremely friendly and accomodating in crafting the perfect messages. Very Happy with their service.

So far so good! Only a few days in but the support is great and features are easy to use :) Thank you!!

The onboarding process was a breeze. The team were super helpful and got us set up swiftly after our initial call. We are excited for what's next.

We have used this App to help with our abandoned carts and to send out SMS messages to our customers. It's great that there is 24-hour support.

Great App. Great Service. Great for my customers. This was the best decision to get Cartloop onboard our website and it has made an instant difference.

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