Zigpoll Customer Surveys App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
108

Zigpoll Customer Surveys App Description & Overview

Add Zigpoll to your website and collect feedback for free.

No-code setup in seconds on both Shopify and Shopify Plus. Install the number one rated survey app and get 100 free responses from your customers every month.

Solve for iOS14 & weak marketing channels

New privacy initiatives are degrading the performance of Facebook, Instagram, TikTok, and other social and email marketing channels. Use zero-party data directly from your customers to regain control of your marketing.

Our Philosophy

Ever wonder what your customers are thinking about your products, content or store design? Just ask.

Zigpoll lets you ask key questions at any point during your funnel, including on the post purchase page or in an abandoned cart email.

How it Works

Zigpoll lets you survey your audience using polls and forms. You can create as many surveys as you like and they can be embedded on any page within your store (including checkout and order pages) or sent via email. Every poll can be fully customized to match your website.

Examples
  • Want to find out how customers felt about your checkout process or what lead them to convert? Include a post purchase survey to find out.
  • Want to understand why a customer abandoned his or her cart? Send them a link to your survey in the abandoned cart email and include a coupon code.
  • Want help deciding what new product to make? Ask a multiple choice question or let your customers write in their own answer.
  • Want a quick Contact Us or Feedback Form? No problem. Zigpoll makes it easy to create feedback forms that can live anywhere on your site.
  • Want feedback about how to improve your newest product? Use a long answer slide to ask your customers directly.

These are just a few ways that Zigpoll can be used to gather key insights for your business and increase your sales, email list, and conversion rate.

Feature Highlights
  • Automatically send a poll via email (on fulfillment, abandoned cart, etc..)
  • Post Purchase surveys embedded directly on the "Thank You" page
  • Exit Intent surveys
  • Incentivize participation with discounts and giveaways
  • Ask multiple questions within a single poll
  • Track customer responses to all polls within your site
  • Include customer metadata
  • Capture emails
  • Export data to CSV
  • Enhance your customer profiles
  • Best in class support
  • Copyrighting and strategic assistance
  • Shopify Flow support
  • Integrates with Klaviyo, Mailchimp, GetResponse, Google Analytics, Gorgias
  • Capture Zero Party Data & First Party Data
See How We Stack Up To Other Survey Tools

Compare us others like: Medallia, Survey Monkey, Typeform, Grapevine, Jotform, Qualtrics, Enquire Post Purchase Survey, Google Forms, GetFeedback, Automizely, Privy, OptiMonk, Sales Pop Up, Yotpo, Justuno, Shogun, Vitals, Seguno, PushOwl

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App Name Zigpoll Customer Surveys
App Category Store Management
Published
App Price Free plan available
Support E-Mail support@zigpoll.com
App Website https://zigpoll.com

Zigpoll Customer Surveys Features

Post-purchase and on-site surveys for attribution, CRO, & more.

Post Purchase Surveys & More

Trigger web or email survey campaigns at post-purchase to collect precise feedback. Use the insights to optimize your sales and marketing.

Expand Your Audience

Use Zigpoll to capture emails and expand on existing user profiles. Pipe your data into Klaviyo, Mailchimp, and more using our integrations.

Gather deep consumer insights

Build flexible, responsive, and on-brand customer surveys that will generate a flow of consumer insights and inform big business decisions.

Zigpoll Customer Surveys Comments & User Reviews 2024

(United States)

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

(United States)

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

(United States)

Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.

(United States)

Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!

(United Kingdom)

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

(United States)

I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!

(United States)

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

(United Kingdom)

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

(Italy)

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

(Italy)

Awesome app and the customer service is impeccable. I use it for useful surveys for my e-commerce www.midnuances.com and it works seamlessly. I recommend it

(United States)

I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)

(United States)

Very useful survey polling tool that I use to collect post-purchase information so we can provide accurate and suitable products to our customers.

(United States)

I don't understand why so few people know about this app - Zigpoll has the best-in-class post purchase survey tool that's designed very well, priced sensibly and has super fast customer support by the founder himself. I'm going to promote this in my DTC circles!

(Canada)

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

(Germany)

Tolle App & noch besserer Customer Support! Jason hat immer sofort geantwortet, war sehr hilfsbereit und arbeitet aktuell sogar an weiteren Verbesserungen für uns, wie z.B. weitere Filteroptionen. Wirklich empfehlenswert!

(United States)

I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!

(Norway)

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

(Australia)

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.

(Canada)

Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.

(Norway)

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

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