Retter ‑ Heatmaps & Replay App Reviews

This app looks really nice and is helpful to allow me to see what is going on with my store. Customer service is friendly, quick and helpful.

Testei outros apps que prometiam acompanhar o comportamento dos clientes na loja mas foi apenas com o Retter e com um outro que eu fui capaz de fazer isso. Tenho inglês básico e, mesmo assim, o layout do Retter permitiu que eu navegasse pelo app com alguma facilidade. Quanto ao suporte, ele é sempre atento e presente. Eu tive uma dúvida e eles me responderam na hora e resolveram o problema.

This App Is Excellent. Reasonably Priced. I'm always impressed with skilled App developers truly creating highest quality. It motivates me to happily keep going to achieve goals. The team maintaining this app is highest quality and i'm glad the app was recommended to me.

O Retter é excelente, simples de instalar. As gravações de tela são uma valiosa informação para entendermos o nosso cliente, e o app gera com excelência. Suporte rápido e em português! Indico para todos

Easy to use, and was stuffing up how the site looks like hotjar seems to do. We have watched around 15 people use our site and already found one of the things that we think is a key reason on why people don't convert. Well worth using!

The app is easy to use and gives you important Information about your website and how people react with it.

¡Excelente aplicación! Permite estudiar el comportamiento de los usuarios de mi sitio y así mejorar la UX. Sin duda, una aplicación que ayuda demasiado a mejorar nuestros sitios.

I just installed app, and didnt used still, but looks very good and ease to set up + very warm chat support

This app stores your store credentials by using their own login fields. They are not using shopify api to have an oauth2.0. The app also asks for all the permissions to your store. Not cool.

Very useful app and helpful support. use it for recording the page sessions on my store and it helped me a lot to understand user behavior

We are using Retter - Heatmaps & Replay app with all our websites. It's easy to use and very helpful for understanding customer's behavior. With help of this app we were able to find out what elements are important to our websites and what are not. I definitely recommend this app.

Fantastic APP takes seconds to set up and the knowledge I have gained is invaluable I have found 4 errors that I wouldn't have picked up on otherwise. The only issue I have is the way shopify have worded the "subscription" As on the free plan it states I can be charged up to $200US but this appears to be a shopify thing. More clarity on that would be fantastic. I really cant overstate how amazing this service is 1000% a must have app

I install this app and get to dashboard which says to click on link on upper right to add my website. The problem is that the button is not there. Now I am trying to access the account again and it doesn't remember my password. Pending dev's response. UPDATE: Dev Vlad has responded promptly and addressed this issue. Thanks.

This is a truly must have app for merchants. It works just as promised and I find it very helpful with seeing the activities of those visiting my online store. The replays are insightful and I like that they have a free plan for those of us just getting started. Even the free plan has just enough features to be beneficial. Would highly recommend!

there's a lot to love in Retter, from the dashboard and how they enrichment the sessions with extra data, and as a new store their plan model allows your store to use the app for free to minimize expenses, and grow as you go... And the support is top-notch!

Installed this app for BCFM to see how my customer will interact with my new changes so I can improve my store upon this data.

Great support from their Customer team, specially Vlad which helped me figure out the problem I was having with the heatmaps! Keep up the good work guys!!

This app is extremely useful. I had some problems with my funnel because there were to many ATC but no sales, so I downloaded this app in order to record my visitors actions, and to analyse what wasn’t working. After doing that, I made all the changes, and I started converting a lot more. So I recommend it to everyone who is struggling with its store and wants to improve conversion’s rate.

Great app to see the replay of persons on the website and we can see from which country they came. Good price. Thank you.

A really handy app to have. With this you're able to see the specific interactions that resulted in customer drop offs. Love how simple and easy it is to use.

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