Warranty Registration | Profit App Reviews

I reported a bug on their form on the mobile version. I received a courtesy response but it's been 9 days and issue is not resolved. And now I have no response from them.

Didn't work. Long response times. If you only do one thing, be good at it. This is a warranty registration page, not rocket science. I use many Shopify plugins effortlessly and their simplicity and efficiency is what makes Shopify great. This app has none of that.

Update 3/31/22: They updated their system and contacted us. Their support has reached out to us a few times to make sure we are good. I have upgraded them to 4 stars. UPDATE 02-07-2022: We have made several attempts to reach them with their support email in the past week with NO Responses. We have an issue with their platform and can't get any support to resolve it. We are using this app for our Warranty requirements and it works great for us. Customer support is excellent which quick responses.

Update: reached support at 1 (317) 855 0216. App works ok but the support doesn't respond. We've emailed them 4 times without any reply back. There's no way to edit drop down features with Yes No options on your own so you have to use support.

This is a pretty simple to use app and the team has been pretty helpful in answering all of my questions.

Love this app and the support team! They answered extremely fast and helped with additional things I needed to add to the app. Very kind and supportive. Not sure why there are other reviews claiming they don't answer. They helped me immediately! 10/10 Recommend

Works great for us, and was simple to implement. Their support is very helpful and very responsive!

goods app! It is easy to collect customer information! The support team is good and will solve you questions in time.

This app is EXACTLY what we were looking for. Easy to use and manage. And support responds quickly and are incredibly helpful. Thank you, Michael!!

Poor customer service, they don't reply. The Country and State fields don't work and there is no support to fix the issue.

Awesome service, great product, translated the content to German for us. Would highly recommend. Thanks again AAAA++++!!!

Been trying to reach out to them for inquiries and clarifications; however, it seems they do not respond to emails yet in either of their indicated email addresses.

This app helped us to create warranty registration form to collect more data about users. We had a question about outline of the firm on mobile devices and Micheal was quick to come and solve this. Now we wish users answers can be accessed programmatically as customer tags or in some other way.

I asked for some change to the information and additional boxes to collect data. It was done quickly and exactly as I requested. Highly recommend this company

Great product, great customer service. This is exactly what i want and is definitely user friendly. Rick in customer support helped us with adding fields and making sure the products work perfect! Love it and will be adding this feature to my 2nd website. Definitely recommend!

The service in getting set up has been excellent - very responsive! Thank you for creating this app. Hopefully, they can reply email faster next time

Are there still companies that don't even respond back to their customers? Well, here is one. This app developers didn't get back to my emails, didn't answer my questions. Deleting this app.

Great app, I think we are up to our 9th store and Michael has been there the whole way. Easy support and consistent coms. Thanks again Tim

Love this app, had it for a while now and the support is excellent, very responsive anytime I need anything changed or modified.

Simple installation, easy setup. Rick from customer service helped me configure some things I wanted to be tailored to my specific needs and was helpful, quick, and efficient. A good solution for building a customer email database through simple warranty registartion.

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