Globo Mega Menu App Reviews

Fantastic app and fantastic support. We are using this and the product search & filter app. The support is outstanding and resolved any issues and also made an improvement request. Keep up the good work

Easy to configured, friendly and fast support from the developer. That will be awesome if there is an area for writing custom CSS. Great job and keep up, thanks.

Amazing costumer support, they even helped with an issue i had that wasent due to their appilications 5 stars all day!

I really like their mega menus, it's really helpful and easy to build, their support is also really good, they've helped me with a lot of things.

Feature-packed application and excellent support! The menu had a conflict with our theme but the technical support quickly made all the adjustments to make it work properly.

Love this app, good and quick support, free plan is good enough. Thank you! zzzzzzzzzzzzzzzzzzzzzzzzz

This app is integral for our store to look professional and to have the quality functions that customers expect from a website. The support team is very prompt and friendly when responding. This app was one of the first ones we installed on our site and it's not going anywhere.

I’ve been using this app for a few years now and all I can say is that this app is amazing and customer support is consistently phenomenal. Menu is very customisable. From customising the menu to migrating to a new theme, the support is just amazing since I first used it. This is by far one of the apps with the best customer support. Just get this app, I highly recommend this app!

Great App. Everything works well and customer service is quick to respond whenever something does happen. I recommend this app.

The menu looks great and the support team were very helpful, everything that we were looking for. Highly recommend.

Best mega menu on shopify, great support when you want to make changes and need help. Very much recommend

Unfortunately while the globo Mega Menu app has lots of great looking features and appears easy to edit yourself at first glance, it is glitchy when set live and we had to contact the support team to investigate display issues - their solution was to custom code an adjusted version of the app into particular themes, however this meant that any updates we then made to menu and republished undid custom code even when publishing the themes they'd worked on, as updated versions of the menu (different fonts, colours etc) overwrote their work and the glitches reappeared. Duplicating a live theme to make edits to and then publishing it - standard best practice for ensuring you can quickly roll back to a previous version in case of any errors - meant waiting for their team to go back in and edit code every time, and long periods passed with other work happening to the site between each time their team were able to take action. While I appreciate their keenness to provide customer service, it makes the app unusable in practice, and the final straw was waking up to find that they'd made edits to the live theme without first asking for permission and without actually making a fresh copy of the site before doing so - meaning the only way to roll back their changes was to publish an older version of the site from several days ago. This meant that our live theme had an unfinished version of the menu with the wrong styling visible to shoppers. The support team are responsive and do want to help, but they build in fixes that only they can edit rather than simply amending features of the app so that anyone can use them. E.g we found that we could customise the number of product blocks per row on desktop view but not on mobile using one of the premium app features, and asked them to adjust so we could have a different mobile version - their team could edit mobile view manually, but seemingly can't just edit the app to make it so you can customise that yourself

It's really a great app! Easy for use, and multi-function. And the most important thing is that their service is the best!!!! I'd highly recommend it!

Just Signed Up with this up. Had some problems customizing the menu mysels. Emaild tech support and they ere on it immediatley. They even went in and customized the menu for me and did some tailoring to make the menu look great. Great app, great tech support. Highly reccomend

Im really fed up with this app its rubbish! I’m deleting it tomorrow it won’t work! On my iPad you cannot reach the save button, its very annoying. Its really behind the times!

You can create your own menu. I think the degree of freedom is particularly high among free apps. Also, when the setting does not go well, After talking to the operator, the problem was resolved immediately. I think it's a very good app.

Great App. The customer support was really great and problems were solved quickly. We recommend this App!

We use MegaMenu on our website for a long time now and we have nothing but good things to say about the app and the support we received along the way. Thank you Sarah and the team!

Awesome support, helped me with all my requests and very friendly. The app has alot of great options, if you want to add something on your menu that isn't in the app, you can always contact their team and they will gladly help you. Overall a nice experience and do recommend!

easy to use and great customer service ! - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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