Viral Loops Referral Marketing App Reviews

SCORE
2.8
TOTAL RATINGS
11

Viral Loops Referral Marketing App Description & Overview

Our philosophy

Word of mouth is the most effective marketing strategy, and most popular brands grew through it without any paid advertising.

A Shopify brand can use this strategy through referral marketing, and since 2016, Viral Loops has been developing the perfect referral program software to do that.

How it works

Viral Loops displays a customizable popup (or hosts a dedicated page), where customers can opt-in to your referral program.

Each customer gets a unique sharing link to refer friends.

They can invite friends to purchase your product or subscribe to your email list.

You have complete control over the rewards and how many referrals one needs to get them.

Key features
  • An engaging widget: Get newsletter subscribers with a new widget that is optimized to grab the attention of your visitors and get their email.
  • Dashboard: Your key metrics and actions in one place so you can always track the performance of your campaign and optimize it.
  • Referral Page: A personalized page for each ambassador so they can invite more friends and see the rewards they’ve won.
  • Flexible rewarding: Offer automatically generated coupon codes or free products from your store.
  • Integrations: Connect with tools love like Google Analytics and Zapier.
  • Automated campaign emails: Your brand ambassadors are notified through automated emails directly sent from Viral Loops. All emails are customizable.
  • Suggested actions: Your store never stops improving so why would your campaign? Get timely suggestions and ideas to keep your campaign fresh and your audience engaged.
  • Import customers: Add existing customers to Viral Loops and get a head start.
Reward for
  • Referred purchases: Reward shoppers with discounts and free products for convincing their friends to make a purchase on your store.
  • New email subscribers: Grow your email list by incentivizing your customers to invite their friends to your store’s ambassador program.

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App Name Viral Loops Referral Marketing
App Category Marketing And Conversion
Published
App Price $49/month. 14-day free trial. Additional charges may apply.
Support E-Mail support@viral-loops.com
App Website

Viral Loops Referral Marketing Features

Reward customers to refer a friend with no code..

Use word of mouth marketing

Utilize word of mouth and referrals to grow your store by rewarding your customers for referrals.

Customizable widgets

Tailor Viral Loops to perfectly fit your brand with your look and feel on a no-code widget designer.

Track campaign performance

The Campaign Dashboard helps you track and analyze the performance of your campaign and reward your super-fans.

Viral Loops Referral Marketing App Integrates with:

Facebook Google Analytics Zapier Segment Mixpanel Webhooks

Viral Loops Referral Marketing Comments & User Reviews 2024

(China)

they charge your credit card without notification after your trial ends.... I'll never use this again

(Greece)

Wow this app actually works! Unlike the other apps of this kind this is very easy to use. I just followed the guide and everything else is automatic. It creates unique coupons and links for every single user without bugs. I have it 2 days and my sales increased 15%. Thanks i hope it will continue to work this way

(United States)

The majority of the 10+ months I've been paying for the subscription I was trying to set it up. It took 162 emails back and forth to get this set up on my page, even with a web developer. It was the messiest installation I've ever seen with clueless customer service. They constantly send you links to articles they've written (to help their SEO, not their customer) even when you've read these articles and they do not answer your questions. They were also incredibly rude and continued to tell me that any help was outside of the scope of my payment plan, but I could upgrade to get better customer support. After my campaign was finally up and running, their fraud detection flagged every single referral, even when it was painfully obvious there was zero risk. I had to manually go through each one and determine the risk myself. Then they did an "upgrade" and all of my customization that I spent months on didn't work anymore and my page was live and looked horrible, without any warning or notice. To top it off, you can not cancel your subscription yourself online. You have to email them and they refuse to cancel it until the end of the payment period and won't confirm your cancelation. I went with them because it was the cheapest option, but alas, you do get what you pay for.

(Greece)

The Viral Loops app has completely changed our digital marketing game - and has been incredibly useful. We've run one campaign so far and already tripled our email list! In addition, Savvas & George were there personally helping me on chat whenever I had some issues or code to tweak. I would highly recommend installing Viral Loops to your Shopify store, you will be amazed by the app itself and how real referral marketing works! A+++ UX, Integration and support!

(United Kingdom)

Viral Loops helped us gathered 35,000 leads in 20 days with a Messenger Referral Template. Their integration with Manychat is a game-changer. They also wrote a case study about us: viral-loops.com/blog/35k-leads-with-messenger-referral-campaign/ What they can improve: We'd like to see more campaign templates and automated reward options for free products. Also, their customer success manager was on top of our campaign and helped us made several optimizations.

(Singapore)

You guys are hard nuts huh? So, finally you're successful in pocketing $49, which we paid for just installing your app and doing anything at all (not your fault though!). Nevermind, but you've lost a customer and gained a detractor for life. Cheers to that!

(United States)

Beware - They are the least responsive app merchant that I've ever dealt with. Subscribed to one of their paid plans. Ran into technical issues. Reached out via chat, but they were never available. No idea what time zone they are in, but I literally stayed up till 2am PST hoping to catch them live via chat. The chat was sent to them via email. They sporadically responded via email causing delay to fix the issues. While waiting for them to help resolve one of the last technical issues, I noticed that they blocked access to my account preventing me to continue making changes to my pre-launch marketing campaign that I was hoping to launch ASAP. I am still waiting for them to respond, but their lack of responsiveness and willingness to help have caused a significant delay in my launch.

(United States)

UPDATE: After a while we were able to get things sorted out. Never knew why it wouldnt work in the first place, but they always responded my emails and offered exceptional support.

(Greece)

I ran my first campaign with Viral Loops and gathered 4,000 Messenger subscribers, 1,050 Instagram followers and a few thousand in sales! I used their Messenger giveaway campaign template. I'm also launching an Ambassador program in the next few weeks with them. Loved their support and marketing advice on how to make my campaign successful. The only thing I missed was integration with Klaviyo, but they told me that it's on the way for the next month or so.

(Singapore)

Using the app as a pre-launch campaign tool and so far the support has been great. Very responsive. looking forward to seeing future features.

(Greece)

When i firstly added the app i was thinking about the way it will actually work. But it exceeded my expectations. It works brilliantly! When someone fill out the form, the app automatically creates a unique coupon for the user and a unique link so he can refer to his friends to get the credit of the sales! And when the user successfully completes the goals he gets rewarded with other coupons! It also sends emails to the users with the actual information that he needs. This is brilliant. I basically have free sales from the visitors of your website as a result my conversion rates are higher and my marketing costs are lower. I recommend this to everyone that wants to maximize profits and get more sales just with an app.

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Viral Loops Referral Marketing App Tips, Tricks and Rules

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Viral Loops Referral Marketing Screenshots & Images

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