Facebook channel App Reviews

This app is organized and hard use. There is no way to contact support directly and their review process takes about 2-3 weeks.

WE ARE NOT ABLE TO SETUP OUR SHOP . YOUR TEAM CAN HELPUS OR NOT BECAUSE WE ARE TRYING FOR IT FROM A LONG TIME .

MAL, TODO MAL, DIAS TRATANDO DE INTEGRAR SHOPIFY Y NO ACABA DE CARGAR, DICE QUE HAY UN ERROR Y O TE DICE CUAL NI COMO SOLUCIONARLO, CONTACTO AYUDA Y NADIE RESPONDE!!!

Facebooks never worked correctly and now I can't even use for Shopify and Facebook because " for security reasons logging into to Facebook using an embedded browser is not allowed" but that's clearly The only way to connect my Facebook to Shopify I'm down Trying with Facebook and just using other platforms that's work

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only

Ik heb deze app gedownload maar hij Connect niet met instagram en mijn producten kan ik niet taggen kan iemand mij hiermee in helpen

I clicked and installed, but I can't find how to link to the existing Instagram account. There are no instruction, just a blank page?

I can't get any help, unfortunately. My account keeps getting temporarily disabled every week or so, and I cannot reach out to anybody. Reviews last for days and I never get an actual reason for the disabling. I comply with every policy, yet I still encounter issues and have nobody to ask for help from to at least find out if I am doing something wrong and what that is. On top of that, this app keeps showing me errors. Been trying to reconnect my store for the past hour and I keep getting different errors and time-outs. Really frustrating.

doesn't work. can't sync products from Shopify with meta. help pages on both platforms just don's exist or give errors. e-mail links do not get send. It's all a big fat mess and there is no customer service that seems to be active. Have wasted a lot of valuable hours on this

I have been restricted multiple times before, whenever I appeal, they give me no particular reason why I got restricted and now it seems my store has been restricted permanently from Facebook. No one is willing to help your store up and running again, very bad service from facebook.

Need help with: "Shopify Business Manager doesn't comply with our terms, including section 4 of our Commerce eligibility requirements."

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."

I think I have the same error as other people here, The Pixel profile cannot be selected because after I select it, it displays the same error: You've chosen a data sharing preference, but need to select a pixel to complete setup. I really cannot understand how a billion dollar company like Facebook cannot fix a bug that people complain about it for such a long time. I really don't understand ...

Facebook pixel is not connecting the sale channel properly set up but still facebook pixel helper couldn't find it. Even the test event is not showing any data and if we go to preferences facebook setup it constantly shows errors.

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."

Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong. We're working on getting this fixed as soon as we can." Please help!

I have problem with Pixel, I read many reviews, and they have the same problem. I connected shopify with facebook business manager, but in my shop pixel doesn't work. Pls help, our business stoped.

My shop is rejected from Facebook & Instagram. It doesn't say why. I have requested a review and have tried to contact Facebook & Instagram with no luck. If I knew why it was rejected I could fix the problem. Is there anyone that can help?

Après 1 an d'utilisation avec mon compte FACEBOOK ma boutique a été rejetée sans raison ,vos conseillés ont clairement une langue en bois impossible d'expliquer les choses ,grand mystère surtout que j'ai utilisée l'application de la même manière depuis le début . Le pire c'est d'avoir payée pour trouver 130 abonnés et les perdre par la suite parce que vous bloquez mon compte ,argent perdu ,nouveau compte FACEBOOK re créé et bloqué à nouveau sans raisons et explications .

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure Facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."

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